While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I recently purchased a heavily used and damaged vintage chanel mini. The customer service was excellent and the person who helped me via instagram direct message was EXTREMELY helpful. However, it was... See more

Rated 5 out of 5 stars

I always receive pleasant email updates from LGS regarding new items, items on sale etc. I had wanted a particular handbag was looking at all resale luxury online including LGS. I replied to one of th... See more

Rated 3 out of 5 stars

Choosing USPS as carrier for an internationall purchaser is not a happy choice and offering no alternative is even sadder. My ordered item is still in USA and has been shipped already three weeks... See more

Rated 5 out of 5 stars

Love the selection online and in store (although I’ve only been in once when i was traveling to Chicago and saw LGS listed in a magazine as one of the top 5 luxury vintage boutique in the country)! I... See more

Company details

  1. Haute Couture Fashion House

Written by the company

Luxury Garage Sale is an upscale consignment brand specializing in stand-out designer clothing, shoes and accessories. Featuring Chanel, Gucci, Hermès, Louis Vuitton and more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Catherine my personal shopper was…

Catherine my personal shopper was excellent! I was having trouble with PayPal and she ensured that I got a link and followed through till the item was shipped. I was/ am very pleased with the personal shopping service provided by LGS!

February 13, 2021
Rated 5 out of 5 stars

The store in Chicago was a beautiful

The store in Chicago was a beautiful, curated space with many treasures to inspire a purchase. Lovely associates to help and guide you to sizes, trends, brands, and especially great value for money.. i miss shopping at the store, another covid casualty.

February 12, 2021
Rated 5 out of 5 stars

Was delighted with my purchase

Was delighted with my purchase. The shoes were true to the photographs; they arrived quickly and in excellent condition. To make this purchase even sweeter, the shoes were on sale! Thank you Luxury Garage Sale!!

February 12, 2021
Rated 5 out of 5 stars

Catherine is always an excellent…

Catherine is always an excellent resource. I’m so pleased with her assistance and professional opinion. I have confidence in LGS because of this relationship. With much gratitude, Debbie Abecassis

February 11, 2021
Rated 5 out of 5 stars

I love Luxury Garage Sale

I love Luxury Garage Sale! Sarah is my go to girl. Every item I have purchased has arrived as described. They always have a great selection to choose from.

February 11, 2021
Rated 5 out of 5 stars

I absolutely love purchasing items from…

I absolutely love purchasing items from Luxury Garage; they are the best in regards to hard-to-find amazing clothing and accessories.. I feel so special when I shop with my Luxury Garage Personal Shopper Sarah; she's aware of my favorite designers and keeps a lookout for fabulous pieces for me. I've purchased some beautiful treasures from Luxury Garage and each item is exactly as described on their website.

February 11, 2021
Rated 5 out of 5 stars

I love LGS

I love LGS. They always have new and amazing finds! Whenever I order, they get my order to me right away and are responsive whenever I have any questions. I would highly recommend LGS if you are looking for some awesome designer deals!

February 11, 2021
Rated 1 out of 5 stars

So many undisclosed damages

This place consistently sends items with undisclosed damage. They are very difficult to get a return through and many items are final sale even if they send you something with an incorrect description. I won’t buy from here again, I’ve had too many negative experiences.

February 11, 2021
Luxury Garage Sale logo

Reply from Luxury Garage Sale

Hi Sara, thank you for taking the time to provide us with your feedback! We are so very sorry that you have been disappointed with your experience working with us so far. Our team always aims to provide clear and accurate descriptions of each of our items as well as our policies. We would love to be able to show you the stellar service we are typically known for and will reach out to you shortly to see if there is anything that we can do for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look