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See what reviewers are saying

Rated 4 out of 5 stars

I recently purchased a heavily used and damaged vintage chanel mini. The customer service was excellent and the person who helped me via instagram direct message was EXTREMELY helpful. However, it was... See more

Rated 5 out of 5 stars

I always receive pleasant email updates from LGS regarding new items, items on sale etc. I had wanted a particular handbag was looking at all resale luxury online including LGS. I replied to one of th... See more

Rated 3 out of 5 stars

Choosing USPS as carrier for an internationall purchaser is not a happy choice and offering no alternative is even sadder. My ordered item is still in USA and has been shipped already three weeks... See more

Rated 5 out of 5 stars

Love the selection online and in store (although I’ve only been in once when i was traveling to Chicago and saw LGS listed in a magazine as one of the top 5 luxury vintage boutique in the country)! I... See more

Company details

  1. Haute Couture Fashion House

Written by the company

Luxury Garage Sale is an upscale consignment brand specializing in stand-out designer clothing, shoes and accessories. Featuring Chanel, Gucci, Hermès, Louis Vuitton and more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

78 reviews

5-star
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Rated 5 out of 5 stars

Excellent experience

I have been a fan of Luxury Garage Sale for years now. Of course, I am not always able to find what I am looking for on their website (since it contains mostly used merchandise, it is a particular type of shopping experience), but when I do find something I want and decide to order from them I have always been pleased with my purchase. I find that their descriptions of the items for sale are very helpful and accurate so read carefully to make sure you know what condition an item is in and then enjoy a great price on a special item!!

February 11, 2021
Rated 1 out of 5 stars

Never shop there again

Never shop there again. I have spent big money There They lost a value customer

February 11, 2021
Luxury Garage Sale logo

Reply from Luxury Garage Sale

Hi Vivian, we are so very sorry that you were not happy with your last purchase! We do aim to accurately depict the size of each of our bags by including both the item measurements as well as including an on body photo, showing the item worn on a mannequin for reference and we do apologize if you did still feel that the size of the bag was different than you were expecting. We truly value you as a customer and will be reaching out to you directly to see how we can work with you moving forward!

Rated 1 out of 5 stars

I was looking for a specific handbag

I was looking for a specific handbag. The consultant at the store knew that this item was all I was interested in. She diligently stayed on the job of getting it to me. I love the bag and actually have it in two different colors.

February 11, 2021
Luxury Garage Sale logo

Reply from Luxury Garage Sale

Hi JSL, we are so glad that our team was able to track down the bag you were looking for! We are always happy to help find that special piece for you :)

Rated 5 out of 5 stars

EXCELLENT PRODUCT QUALITY AND IMPECCABLE SERVICE

EXCELLENT PRODUCT QUALITY AND IMPECCABLE SERVICE. I’ve purchased jewelry and clothing from Luxury Garage Sale. I have shopped in person and on-line. The LGS products are of high quality and they are described accurately. The staff is very attentive and responsive.

February 11, 2021
Rated 5 out of 5 stars

Loving the LGS experience!

I have made two purchases so far and love LGS! Both products were exactly as advertised. Shipping was fast and follow up was excellent. I will keep coming back!!!

February 11, 2021
Rated 1 out of 5 stars

Poor packaging, worse than described

Poor packaging. Wrapped in two sheets of gift paper. The bag was in much poor condition than was described, it had marks, pet hair, and stains. I felt like I was scammed. Cant return because it was final sale.

February 11, 2021
Luxury Garage Sale logo

Reply from Luxury Garage Sale

Hi MW, we are truly sorry that your recent purchase is not meeting your expectations! We work hard to accurately communicate the condition of each of our items and do want to work with you if your order arrived in a different condition than described. We will reach out to you shortly to see how we can help!

Rated 1 out of 5 stars

worst in the U.S

February 11, 2021
Luxury Garage Sale logo

Reply from Luxury Garage Sale

Hi Derthley, we are so very sorry to hear that you are not satisfied with your recent experience! We pride ourselves in building positive relationships with our customers and clients, and will reach out to you directly to find out more and see how we can help.

Rated 2 out of 5 stars

The pictures and description really…

The pictures and description really weren't accurate once I received the item.

February 11, 2021
Luxury Garage Sale logo

Reply from Luxury Garage Sale

Hi Lisa, Thank you for taking the time to provide us with your feedback! We do always strive to provide the most accurate photos and descriptions as possible and do apologize if you did not find this to be the case for your previous order. When shopping with us in the future, please always feel free to reach out to us at service@luxurygaragesale.com or (833) 547-5470 if you have any questions or concerns about your order, we are here to help!

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