This online jewelry store is fantastic! The pendant I ordered exceeded my expectations in terms of quality and design. It arrived promptly and was beautifully packaged. The customer service team was v... See more
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Upon purchasing a product it said 5-8 days delivery, I was hoping for it to be here for Christmas. It’s now due to be delivered 20 days after ordering. I understand it’s a busy period but I would have... See more
The bracelet I ordered is absolutely stunning! It looks even better in person. The craftmanship is superb, and it feel very durable. The shipping was fast, and the customer service team was very helpf... See more
Brought a daughter necklace and gift box which I can not complain about, I did however upgrade the postage which was a waste of time as it arrived a week after the latest date!! Emailed and received z... See more
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Thrilled with my new pendant
Thrilled with my new pendant. The design is beautiful, and it arrived quickly. Excellent service and quality.
I ordere 1 Month ago
I ordere 1 Month ago, never arrived. It is from China and not from Germany!
The necklace I bought for my mom is…
The necklace I bought for my mom is stunning. She loves it, and it looks even better in person. Great quality and fast shipping.
My necklace did not arrive
My necklace did not arrive. When I questioned the company they advised it had been delivered and at first refused to re-issue. After some back and forward they advised me they would re issue another one. I waited over a month and it didn't arrive. I have since received the same response (It has been delivered). To date they have taken my $70 and I have nothing to show for it with no offer of a refund!
I would not recommend this company at all!
Fantastic customer service and…
Fantastic customer service and beautiful jewelry. My ring is perfect, and I will definitely be shopping here again
LuxusLove Jewellery has the best…
LuxusLove Jewellery has the best collection. My new favorite place for jewelry shopping
The earrings are gorgeous and arrived…
The earrings are gorgeous and arrived on time. Excellent quality and beautiful packaging. Highly recommend.
Exceptional quality and gorgeous…
Exceptional quality and gorgeous designs! LuxusLove Jewellery never disappoints.
I love my new necklace
I love my new necklace. The design is beautiful, and it's very well made. Fast shipping and great service.
Fantastic Customer service and…
Fantastic Customer service and beautiful jewelry. My ring is perfect, and I will definitely be shopping here again.
The earings are gorgeous and arrived on…
The earings are gorgeous and arrived on time. Excellent quality and beautiful packaging. Highly recommend.
LuxusLove Jewellery is stunning
LuxusLove Jewellery is stunning! The craftsmanship is exquisite, and the design are unique. Highly recommended
Cheap nasty rubbish that is not as…
Cheap nasty rubbish that is not as described. Refused to refund so a PayPal case was raised. They refunded me after they had seen the case I submitted. Avoid buying from them at all costs. In my opinion it is cheap tat....
The jewelry here is exquisite
The jewelry here is exquisite! I purchased a ring, and it's absolutely perfect. the staff was also very helpful and knowledgeable.
Product was good quality
Product was good quality, late delivery and very annoyed that after a week after receiving my payment, reduced the product by £20.00- have sent messages and have had no response whatsoever
Strongly recommend
Strongly recommend. Beautiful set of earrings presented beautifully too! Arrived quickly. I give them 5 stars
The merchandise is top quality while…
The merchandise is top quality while the after sales service is excellent.I am very impressed with the service and the way you handle any problems.Keep up the good work
Placed order from link on Instagram and…
Placed order from link on Instagram and the price was €39 euro but on checking my statement I've been charged €47 euro. No reply from the company and not able to cancel the order and the order has not even been dispatched. Looks like my only option is to complain through my bank. Its only a small overcharge but this is a matter of principle and if they do this with all their orders it's a lot of money to them
Daughter necklace
I ordered a necklace for my daughter as an xmas present however evri misplaced this so i had to get my daughter another present instead,i informed Luxus of the situation and asked them for a refund,however Jason Roy from customer services decided i shouldnt have a refund like i am entitled to and asked for,however
he has sent me the same item instead which as of today i am still waiting for,he completely ignores your emails for days then when he does reply its like he hasnt even read my email, apparently i need to send the product back to get a refund now which is going to cost me time and money,i wonder how long that will take or if i will ever actually get my refund,but i doubt it,stay away useless company
Braclet arrived but no way was it worth…
Braclet arrived but no way was it worth £28.hey ho won't order off them again
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