This online jewelry store is fantastic! The pendant I ordered exceeded my expectations in terms of quality and design. It arrived promptly and was beautifully packaged. The customer service team was v... See more
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See what reviewers are saying
Upon purchasing a product it said 5-8 days delivery, I was hoping for it to be here for Christmas. It’s now due to be delivered 20 days after ordering. I understand it’s a busy period but I would have... See more
The bracelet I ordered is absolutely stunning! It looks even better in person. The craftmanship is superb, and it feel very durable. The shipping was fast, and the customer service team was very helpf... See more
Brought a daughter necklace and gift box which I can not complain about, I did however upgrade the postage which was a waste of time as it arrived a week after the latest date!! Emailed and received z... See more
3.1
Average
109 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Absolutely rubbish company
Absolutely rubbish company, I’ve paid for my bracelet and it never arrived, the company will not respond to my emails!! Not happy!
December 13, 2023
Unprompted review
I ordered 3 mens necklace and 5 womens…
I ordered 3 mens necklace and 5 womens email said out for delivery from 1st December have emailed numerous times tracking not working and no response so upset these were gifts for my mum to give her children for Xmas as this will be the last one with us all I want now is my money back so I can get something else but no response from them
December 12, 2023
Unprompted review
Daylight robbery!!!
In August I ordered a 3 items for my daughter's 30th birthday in October. None of the items arrived on time, then the bracelet & necklace arrived, but no ring. Finally the ring arrived after a few more weeks, but the parcel & box were empty. I have informed the company several times even having to send photos of the empty box and package. To date this item has NOT been replaced desite numerous requests. I am disgusted at the lack of morals and customer service. Daylight robbery!!!
August 29, 2023
Unprompted review
The prices are reasonable for the level…
The prices are reasonable for the level of quality you receive. The online shopping experience is seamless, and my order arrived promptly.
November 15, 2023
Unprompted review
I brought my daughter a gift a few days…
I brought my daughter a gift a few days ago and can’t track it?? I can’t email them I didn’t get a receipt after paying I have no tracking number so it’s so frustrating they have taken the £45 and I’ve heard nothing so it looks like I’ve been scammed!!! I can’t contact them at all!!!! Not happy
November 22, 2023
Unprompted review
This company is fraud
This company is fraud. I have been charged twice and sent 3 emails. I wrote to them within 2 minutes when i checked out.
They replied back 2 days later saying it has been shipped.
I bought a necklace or £40. Then a gift box for £5. After i checked out i clicked on the gift box again and it has charged me £40 again. It automatically deducted £40 from Paypal. I have opened a dispute on PayPal.
November 20, 2023
Unprompted review
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