I ordered several times from Luxware in the last year. Always good quality products, delivered within days - max 1 week. When I wasn't happy with a product, eg due to a damage, then customer service r... See more
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Update: Received my items after months... I still think that the customer service can do way, way better job by communicating in due time with their customers: delays are expected and perhaps accepte... See more
Company replied
Luxware is one of my favourite stores to purchase at because of their excellent customer service. If it were possible, I would have given them a perfect score of 100 out of 100 for their packing a... See more
Hi there This is my first order should be delivered within 3-5 working days but now more than two weeks even they didn’t send to me confirmation email or tracking number, just my money has left... See more
Company details
Written by the company
At Luxware, we provide the finest homeware in the market. With excellent craftsmanship and first-class talent, we are able to provide you with the important things that make your house a home. We have the plates to serve your family dinners . We have the bedding to make those cosy nights even more cosy. And we have every other little thing to make sure your home stays a home. With current partnership with Karaca, the leading homeware brand in Turkey established in 1973, we bring stellar quality products to the UK. And we wouldn’t be able to do this without our values which we take more seriously than anything else. Treating all of our customers with respect is at the very core of our business. We are wholly devoted to make your experience with us as excellent as ours with you and make an environment where everyone is welcome because at Luxware, we are a family.
Contact info
Luxware LTD, HA7 1EE, London, United Kingdom
- +447384782020
- info@luxware.co.uk
- luxware.co.uk
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Perfect thank 👍🏻
November 1, 2022
Helpful customer service received my…
Helpful customer service received my dinner service within the 3 days
November 3, 2022
Didnt receive my item or sioment confirmation after 7 days
Our order confirmed on 28 oct and estimated shipping was 3-5 days
Its 4th NV (7 days) exlcluding ordering day but have no communication since i order. i emailed 2 days ago no reply
there is a mobile phone which goes to answering system alway.
no good service at all
October 28, 2022
Great customer service
Great customer service, I spoke to a very lovely lady on the phone, she was very helpful. Fast delivery. Great experience overall, I strongly recommend.
November 3, 2022
Unprompted review
The most beautiful products I've ever bought
Hi, the products I bought was beautiful
Cake plate set with stand. The package was excellent and also delivered within 2-3 days. I bought so many times specialy on my daughter wedding and everyone loved it.
The Luxware has most beautiful unique products. Always a good customer service on Instagram and on the phone. It's really nice shopping with Luxware. Thank you for the lovely service. 😘 Always wanted to buy same products for freinds and family but unfortunately they get sold quickly.
October 6, 2022
I haven't got my order yet
October 4, 2022
The most beautiful and handsome cutlery…
The most beautiful and handsome cutlery I ever had . Love them
September 21, 2022
Very poor service
September 9, 2022
This is my second breakfast set I can’t…
This is my second breakfast set I can’t wait to use it thank you for making such a beautiful breakfast set
September 12, 2022
Stylish espresso cups
Really stylish espresso cups.
Well made and perfect for those late night espressos.
September 9, 2022
Good quality and fast delivery.
September 5, 2022
Item as described
Item as described. Quick delivery. I will buy again from this seller. Thank you
August 15, 2022
I am waiting for customer service to…
I am waiting for customer service to respond and not yet solved my problem
August 5, 2022
Am so glad 😊
I was little bit nervous to buy something online but now am so happy and glad with the quality and the service.
They are very helpful and answer any question about their products. The delivery was fast and the packaging was very good.
Thank you so much LUXWARE.
August 3, 2022
I liked all product in luxware because…
I liked all product in luxware because the quality is very good and price is good and delivery is perfect that’s why I give five star I am so happy with Luxware shop
July 20, 2022
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