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Rated 1 out of 5 stars

Stay away - wish I had checked reviews before ordering. 10 days now, order still showing as processing and no reply to messages. Will now be contacting credit card company to get money back.

Company replied

Rated 5 out of 5 stars

I've been a subscriber for the past few years and have never had an issue. Still my favourite high-protein snack.

Rated 1 out of 5 stars

AVOID AT ALL COST!!!!!!!! Worst company I’ve ever tried to deal with, amateurs, don’t own a business if you can’t run it properly...in the process of trying to recover lost money after receiving no pr... See more

Rated 5 out of 5 stars

Delicious, really good quality biltong. I’ve done two single orders and am going to move over to a subscription as it fits really well with my goal of increasing my protein while still enjoying what I... See more

Company details

  1. Online Food Ordering Service

Information provided by various external sources

Biltong, naturally high in protein! Prime Scotch beef. Made in Wimbledon


Contact info

2.8

Average

TrustScore 3 out of 5

65 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Terrible product

Terrible product, service and experience. I had ordered the trial box to see if it was something I'd like to have regularly. When it arrived the quality of the meat was really poor so I decided to cancel the subscription. My account had not been properly created so I assumed it had been cancelled until I was charged again. I contacted them to make sure no product arrived but it did. I asked to return it and refund but they refused and are now not responding to my contact so I am left with a product I don't want and can't return.

August 9, 2021
Unprompted review
Rated 1 out of 5 stars

Order: #3923367526592

The trial box is a rip off, they show in the picture 75G pouches, 4 for £9.99+PP and they send you in the trial 35G bags, that make the trial cost over £70 a kilo! Double of the normal product..., avoid this is deceiving a simple scam.

July 22, 2021
Unprompted review
Rated 4 out of 5 stars

Good but inconsistent.

Good but inconsistent.

I have been subscribed to m-eat for a while now, and the quality and consistency of the meat varies. Some of the packets received are of the highest quality, with soft, succulent, flavourful biltong that is genuinely delicious. Other packs contain biltong that is dry, crumbly and full of sinew- very inconsistent.

From ordering to receiving seems to take at least 7-8 days which is very slow by today's standards, and the price does not justify the inconsistency received.

Meat have a very good product concept but I think they need to make their processes simpler and more efficient and check the quality of each batch so that it is consistent.

I have rated 4 stars because I have not complained, and I think it's unfair to leave a bad review without giving them the chance to rectify.

May 18, 2021
Unprompted review
Rated 1 out of 5 stars

Delivery is shocking and have the balls to charge for it…

Made the mistake of ordering from this company again. The product itself is great but the delivery is shocking. 3 years ago it took 2 weeks for items to arrive and things haven't changed, im still waiting almost 2 weeks later. Covid is not an excuse as other companies are able to deliver via royal mail within days, and 3 years ago Covid wasn't around but it was the same then. They also have a delivery charge for orders under £35, what for exactly? To be delivered within the month?! Best to shop elsewhere, I will be from now on. My mistake to think they would have changed

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

Delicious

Delicious, really good quality biltong. I’ve done two single orders and am going to move over to a subscription as it fits really well with my goal of increasing my protein while still enjoying what I eat! Quick delivery and lovely, responsive customer service team when I had a query.

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. My delivery arrived quickly and well packaged and the product, Chilli Chutney, was delicious. Will be ordering again.

April 19, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Company

I started a subscription with m-eat! and have so far been blown away. Their website is simply and easy to use, their customer service is great and most importantly their product taste amazing.
Very happy with them! Looking forward to more products in the future.

February 28, 2021
Unprompted review
Rated 5 out of 5 stars

Great biltong!

We’ve ordered biltong from m-eat a couple of times already and it's so good! We love how it tastes and the quality of the meat! Highly recommended!

February 26, 2021
Unprompted review
Rated 1 out of 5 stars

Paid for my box of different flavours

Paid for my box of different flavours, after a couple of weeks I contacted them again to say nothing had arrived. They apologised & blamed COVID ( even tho I ordered some more from a different company & they arrived in 2 days). They final say that it was delivered & wouldn’t refund anything even tho I received nothing. AVOID THIS COMPANY. If I could give no stars I would.

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

Monthly Package of Joy!

As a monthly subscriber to M-eat Biltong I relished in the opportunity try all different types of Biltong. With the easily adjustable plans on the website and the affordable monthly pricing plan, it is definitely a great idea for anyone wanting biltong at a steady rate! Speaking with staff was very swift pleasant and informative when rarely needed. Would highly recommend to any carnivorous consumers! Ps my favourite is the original flavour but peri peri is definitely worth a look in!

January 11, 2021
Unprompted review
Rated 1 out of 5 stars

More like scammers

More like scammers! I ordered two months and it was swiped from my card and then suddenly cancelled the order with no reasonable explanation and no refund! Definetly do not recommend this website

December 31, 2020
Unprompted review
Rated 5 out of 5 stars

Delicious experience

The packaging looked very attractive, the taste was delicious and I felt better as I was eating healthy good quality meat. All in all a very good experience.

November 19, 2020
Unprompted review

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