Stay away - wish I had checked reviews before ordering. 10 days now, order still showing as processing and no reply to messages. Will now be contacting credit card company to get money back.
Company replied
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See what reviewers are saying
I've been a subscriber for the past few years and have never had an issue. Still my favourite high-protein snack.
AVOID AT ALL COST!!!!!!!! Worst company I’ve ever tried to deal with, amateurs, don’t own a business if you can’t run it properly...in the process of trying to recover lost money after receiving no pr... See more
Delicious, really good quality biltong. I’ve done two single orders and am going to move over to a subscription as it fits really well with my goal of increasing my protein while still enjoying what I... See more
Company details
Information provided by various external sources
Biltong, naturally high in protein! Prime Scotch beef. Made in Wimbledon
Contact info
7, 55 Weir Road, SW19 8UG, London, United Kingdom
- 02089475473
- customerservice@m-eat.co.uk
- m-eat.co.uk
2.8
Average
65 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Just had my first order delivered and…
Just had my first order delivered and WOW this is awesome it tastes great, its a great thing if u need to snack on something being on a low carb diet. I would definitely recommend this and I'm definitely ordering again after I have eaten my first order, i may subscribe on a regular basis.
May 12, 2020
Unprompted review
No customer service, sent wrong order and overcharged
I was looking forward to this, as an ex South African now living in the UK I was missing my biltong. So I signed up for a monthly deal (3 * 75g bags) for £11.60 a month. I noticed though when my 2nd order came through they had sent me 3 * 35g bags. Which is 105g for £11.60, that's over £100 per kg which is extortionate.
Since then I have tried to contact them via their website, and have emailed their customer service email account but have had no response.
So I will be cancelling my order which is a shame really as the biltong was actually really good and tasty. But not at that price!
May 7, 2020
Unprompted review
Good product, bad customer experience
Unfortunately, a good product is let down by poor customer service. I was sent the wrong product in one of my orders and I was charged for a larger package. After 3 weeks, several emails and a tweet they haven't made it right and I've cancelled my subscription. Shame.
November 25, 2019
Unprompted review
Great tasting
Great tasting, Generous portions for the price. Something to look forward to receiving in the post. Worth a look at.
September 27, 2019
Unprompted review
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