The M6 Bed Warehouse Reviews 165

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and non-pushy approach, making the selection process pleasant and informative. People are very satisfied with the products, often highlighting the quality and comfort of their purchases. The service, from in-store assistance to delivery and installation, is frequently described as exceptional, efficient, and professional. The delivery service is particularly commended for its speed, punctuality, and the politeness of the delivery teams, who often go above and beyond by assembling beds and removing old mattresses and packaging. While most orders proceed smoothly, some customers experienced minor issues with order details, though these were generally resolved to their satisfaction.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Product

Users describe positive interactions with the product. Customers are consistently happy with the quality and... See more

Service

Clients share positive opinions on service, consistently praising the helpfulness and professionalism of the... See more

Delivery service

Customers consistently report positive experiences with delivery services. Many praise the efficiency and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers mention their order numbers, indicating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On entering the M6 Bed Warehouse in Winnington, my husband and myself were met by a lovely sales lady. She offered us lots of advice as we were unsure of the type of bed and mattress best suited to... See more

Rated 5 out of 5 stars

Visited Winnington store with elderly relative looking for a new bed. Michelle was absolutely wonderful and couldn’t have been more helpful. She did not rush my Mum and was more than patient. She s... See more

Rated 5 out of 5 stars

Superb customer service from us entering the shop and being greeted by Sarah, who helped us find the right mattress, she is very knowledgable. We were kept informed of when our delivery would be and... See more

Rated 5 out of 5 stars

Extremely helpful in the showroom, no pressure to buy & plenty of time given to make decisions. Time scale was spot on. On the day of delivery the personnel went over & beyond installing the bed. Bo... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store

Written by the company

We are a family-run business and have been offering the very best service, choice and value to our customers since our beginnings in the early 2000’s. We have grown from a small shop with 2 staff members doing everything from buying and marketing; to selling and even delivery!. We now have a fully furnished, heated showroom with over 140 beds on permanent display! Our full-time staff members have many years’ experience in the bed and mattress industry and are always on hand to provide all the advice and information you need to choose the right bed, without the pushy sales tactic used by other furniture stores. We’re open 7 days a week and are always available to answer any questions or queries you may have. Our current manufacturing partners include the likes of Sealy, Sleepeezee, Harrison Spinks, Hypnos, Silent Night and many many more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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Rated 5 out of 5 stars

Brilliant responsive and kind

Brilliant responsive and kind. We phoned with an urgent request “new born baby arrived and we needed an extra bed for helping relatives. 20 minutes later the bed was in the house being assembled. Thank you M6 warehouse for Beds and all the team.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

I can’t recommend M6 Bed Warehouse…

I can’t recommend M6 Bed Warehouse enough, we’ve had such an amazing experience from our very first interaction.

Such polite knowledgeable staff with First Class customer service and communication skills nothing is too much trouble.

They listened and understood are needs recommended and advised us they are absolutely fabulous.

We ordered our bed and mattress and they did a dummy run to see if the bed would fit up our narrow staircase and came up with solutions to enable us to have our chosen bed.they removed our old bed and mattress and delivered and installed our bed and mattress today.
We truly couldn’t be more delighted.

If your looking for a new bed and want first class service great choice and to buy with 100% confidence take yourself to M6 Bed Warehouse in Northwich
They truly are simply The Best.
Thank you 🙏

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I highly recommend M6 Bed Warehouse.
From ordering my bed on line, to having it delivered and installed, I cannot fault the service that was provided.
Being a senior lady living alone, Louise who delivered and assembled my bed was very courteous and helpful. He went to extraordinary lengths to advise me on various issues that were of concern to me.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

We ordered a mattress from M6 beds via their Alsager store. It duly arrived... on Christmas Eve thanks to Joe literally going out of his way on his journey home for Christmas.

Not only that, he gave us an upgrade to the mattress ordered as they did not immediately have our choice available.

Overall, excellent customer service.

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

From ordering the bed

From ordering the bed , too it’s delivery the service has been excellent. Staff kept us informed regarding delivery date and time. The lads that delivered the bed were friendly and professional wearing cover shoes in the bedroom. I would highly recommend M6 .

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service above and beyond!

After being let down twice on delivery by another company I contacted M6 Bed Warehouse and purchased an electric ottoman bed base. Their customer service was above and beyond! Within two weeks of ordering, the bed base was delivered yesterday and put together by the delivery men. Not only that but as we live out of area down on the South Coast and normally they would have used a courier, because it was near Christmas the store’s own staff came down in their own van to ensure the delivery was before Christmas.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Alsagar store

We ordered a divan bed from the Alsagar store where the staff were very knowledgeable and helpful. The bed was delivery on time & it was certainly worth paying the £20 extra for the delivery staff to assemble the bed & take our old one away.
Would certainly recommend them to family & friends.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

M6 Beds at Alsager

M6 Beds at Alsager. Bought a new mattress which was found to have a button/tuft missing, after attempting to fit a replacement one, which they could't do, they ordered me a new mattress for delivery before xmas, they delivered it today at the time they said they would.
Cannot praise them enough. well done to all of the team. 10/10

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Brandon was fantastic

Brandon was fantastic, really helpful friendly, explained everything to me about the lift up bed, he couldn’t do enough, showed me all the different types of bed and what type side lift or bottom lift depending on what I wanted, the office staff (Joe especially) took the time to keep me updated on delivery, the 2 men that installed the bed bish bash bosh! All done in under 30 minutes old bed and mattress removed!! Excellent service and would definitely buy from them again and would highly recommend M6 bed warehouse!! Thank you my son is thrilled with his new bed— a totally happy customer x

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 Service and Staff

Met Tim on the Saturday, very helpful, friendly, put up with my quickfire questions and helped me out massively, no hard sell. Revisited on the Sunday, ordered with Joe, again helpful, friendly, no messing or hard sell. Delievered by Scott and Callum the following Saturday, bang on time, shoe covers to protect my new carpet. Unpacked quickly. Friendly, reliable - the entire team are nice people with a massive selection of beds, mattresses, etc. Id visited some other places but soon realised they werent a patch on M6 Bed warehouse. I used the Alsager/Radway Green team. Cant fault. Highly recommend, will use again.

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, went in to sort for my mum and they went above and beyond to help me and get it delivered the next day! Definitely recommend!

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Rectifyng my mistake

Hi, I needed a new mattress for our son, who is quite a big lad,who also lives in supported living. We visited M6 Beds and spoke to Nikki who gave us some very good advice on what bed would be suitable considering Paul's weight. Unfortunately I was given the wrong base size and consequently it did not fit !! This is where the super excellent service happened, M6 ordered the correct size mattress, delivered it to site and took the wrong one back into stock. I asked them how much more it would be for the bigger size and additional transport. They said it was absolutely fine and there was'nt any more money to pay. I was very surprised at that as it was my fault That is going above and beyond in my book, so well done, terrific service from all at M6. Highly recommended and will certainly use you again. Many Thanks. Steve Mathews

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

M6 bed warehouse just fabulous …

I cannot express what an amazing service from start to finish when ordering my bed from the wonderful guys at M6

No pressure from the moment we walked in just asked if we needed help brilliant advise great customer service, simple order process delivery was arranged over the phone quickly and with accurate times delivery , the two gentlemen that delivered the bed on just an awful rainy day were polite and so helpful putting show guards on going up and down the stairs just wonderful we then had an issue with the headboard I called and someone came over straight away after hours to fix it our mistake too but so wonderful cannot recommend enough thankyou so much

October 16, 2024
Unprompted review

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