Gave the team a phone call at very short notice,and within 20 mins I was driving away in van. Can't fault,used before,various vehicles, will use again
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Very helpful and friendly staff. Any questions answered quickly, efficiency and informatively with good advice given. All details covered so that there are no grey areas, no confusion. Clean vehicle,... See more
Company replied
We broke down in France and my son hired a Man LWB from Maben to pick up our stuff. So relived that the van was almost like new and everything was working and clean! So many times we have hired va... See more
Company replied
You may find a service as good in South Wales but you will not find one better. exceptional Service, swift, efficient and friendly staff. The prices are good too, they even offer a 4 hour rate which... See more
Company replied
Company details
Written by the company
Maben Vehicle Hire was founded in 2012 with 25 years of combined experience in the motor trade industry. We offer a wide selection of over 200+ Vehicles to hire on a short-term or long-term basis for commercial, domestic and industrial clients. Whether you require car hire or van hire for a short trip or you need a minibus or truck hire for a longer journey, we have the ideal vehicle for you. We are based in Pontypool, Wales and Avonmouth, Bristol. We operate across Cardiff, South Wales and West England, and we will even deliver to you.
Contact info
Pont-y-Felin Road, NP40DQ, Pontypool, United Kingdom
- 01495 757553
- info@maben.co.uk
- maben.co.uk
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I hierd a 17 seater minibus for over…
I hierd a 17 seater minibus for over the new year period,and took my grandchildren to Euro Disney, the vehicle was very comfortable and clean,with no problems.The staff were very freiandly and helpfull.
I would recomend Haben Vehicle Hire, with its great prices ,compaired with the major companies. I will be using them again in future.
All good.
Nice clean vehicle, easy to do business with, no problems.
Great customer experience
Great customer experience, a quality vehicle thank you
So helpful when another company let me…
So helpful when another company let me down!
Friendly staff who were so understanding and did all the could do to help me out when hiring the car so last minute. Will definitely use again if I ever need to and happy to recommend to anyone in the future.
Great service and friendly staff,
Great service and friendly staff,
I’ve used them before and would highly recommend
Fab company great service
Staff are amazing and always accommodating. For this reason we will continue to use maben as we hire between 2-4 times a month. Only thing I would say is it would be great if the gates were opened an hour earlier as I often need to collect my car at 7-7.30am and don't like parking on the road as I like to know my car is safe over the weekend.
Only place you should ever hire from
Great service, helped me hire a van without pre booking, no fuss, nice van, very clean and they give you a full tank of fuel you just replace what you used, love it. Cheers guys
Great service
Easy booking, great service when collecting and simple drop off. Van was well maintained and very clean.
Maben vehicle hire is awesome very…
Maben vehicle hire is awesome very flexible and cater for all your needs. I have hired two vehicles from them now one a 7.5 ton and a lwb and both were brand new and very well looked after.
They offer the best value for money I found and I would recommend them to anyone.
Really fantastic experience
Really fantastic experience, hired a car for a few days for a work trip. Great customer service from beginning to end, they were clear and informative, good communication. Really liked the fact they dropped off and picked up the car from my home - made such a difference to the long to-do list!
easy to complete hire docs
easy to complete hire docs. Leaving of the van simple. Quality of vehicle excellent.
It would help to have some restraining tapes for use in the rear of the van, to secure items
At Event Prop Shop
At Event Prop Shop, we always receive great service from Ben and his team at Maben. Excellent choice of quality vans at competitive rates. Highly Recommended!
Highly recommended...
After hiring a car with Maben, I can highly recommend them. Reasonably priced, quick and smooth process, responsive and friendly.
Quality service
Simple no nonsense booking procedures. Polite and helpful staff.
Quality vehicles. Would definitely use again.
I will continue to be a returning customer
Fantastic service from the team at Maben, changing of the vehicle to suit the ferry was not problem and when collecting the vehicle it was quick and easy (as was the return) this coupled with honest and reasonable price made the whole experience 5 star, keep it up.

Reply from Maben Vehicle Hire
Dirty, smelly vehicle received.
Hired a Ford Ranger for two days upon the recommendation of Judd Brothers. I expected a clean vehicle with a full tank of fuel. Instead I was given a vehicle that absolutely reeked of wet dog, mud stains all over the seats, dirt in the cup holders and one working brake light for which I got pulled over and narrowly missed a vehicle defect notice from the police. The police were very understanding but also found substandard (not illegal) front tyres on the vehicle which were covered in deep cuts all over with a deep cut on the wall of one tyre. It cost me £238.00 for two days for a substandard vehicle. Had to buy air fresheners to make the smell tolerable and buy and install a brake light, the cost of which were refunded. I voiced my complaint upon returning the vehicle and was assured that the manager would call in order to obtain a partial refund, but I have still not heard from him after waiting nearly a month for his call. Extremely unprofessional and unsatisfactory customer service although the ladies I spoke to upon hiring the vehicle, were both very pleasant. I would expect more from such a company that was highly recommended, instead I remain bitterly disappointed.

Reply from Maben Vehicle Hire
Very efficient and helpful
We hired two 7.5ton vans from them. They were very efficient, accomodated our requirements perfectly, and responded quickly to queries. Would definitely go to them first if we ever need to hire again in that area.

Reply from Maben Vehicle Hire
Maben Hire - will use again
Booked the vehicle months in advance, from first enquiry to collection and then drop off. Service from the team was very good, from start to finish.

Reply from Maben Vehicle Hire
Minibus Hire
Laben provided us with 4 x 17 Seat Minibuses & allowed us to return out of hours on a Sunday.
After leaving clothing in the vehicle they were kind enough to have it sent back.

Reply from Maben Vehicle Hire
Brilliant company to do business
Brilliant company to do business, all staff are very helpful and go above and beyond to help .

Reply from Maben Vehicle Hire
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