Mac Replacement Keys Reviews 469

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and excellent service, noting that orders arrive promptly and the support team is very responsive. Many people are happy with the quality of the replacement keys, finding them to be a perfect match for their original parts and easy to install. However, some customers also noted issues with the product itself, mentioning that a few keys didn't fit correctly or arrived with minor defects. There were also occasional reports of delivery delays or receiving the wrong key, though the company often resolved these issues by sending replacements quickly.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the good quality,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Order

People report positive experiences with their orders. Customers found the ordering process quick and easy,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great service,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the product's quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a replacement A key for my macbook air 2024 and it was initially delayed by royal mail. I reached out to macreplacementkeys and they issued a second key for free and refunded the shippin... See more

Rated 5 out of 5 stars

I found Mac replacement keys via a google search. The communication was outstanding.I emailed and asked a question prior to the order they responded immediately. I then received the key the next days,... See more

Rated 5 out of 5 stars

What can I say other than brilliant! Arrived quickly and I followed their online video instructions to replace my MacBook Pro command key (“,) I would strongly recommend this company for replac... See more

Rated 5 out of 5 stars

I broke a single up arrow keyboard button from my MacBook Pro M1. I visited few local repair shops who all quoted me £250+ to replace entire keyboard. I ordered the single required key from MRK, it... See more


Company details

  1. Computer Repair Service

Written by the company

Mac Replacement Keys provides replacement keycaps and clips for Apple MacBooks, MacBook Airs, MacBook Pros as well as other Apple keyboards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

469 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Recommend seller if not in a big rush

One of the keys and als the clip holding it in place broken on my mac book looked on the web and found macreplacement keys.
Along list of replacement keys and clips would Advise checking which button is needed before ordering
Prices seemed quite reasonable and was happy with the price so didn't bother looking anywhere else and button ordered
Button fits on absolutely perfect and can't any difference from the original

Company loses one star as delivery seemed a bit on the slow side but would still recommend

August 1, 2025
Rated 5 out of 5 stars

Great customer service

Great customer service! After placing an order that was no longer required due to my own error, I was promptly and kindly refunded.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Saved me a fortune.

I broke a single up arrow keyboard button from my MacBook Pro M1. I visited few local repair shops who all quoted me £250+ to replace entire keyboard. I ordered the single required key from MRK, it arrived within a few working days and by following their excellent instructional video on their YouTube channel, installation was a breeze. Very pleased indeed.

July 10, 2025
Rated 5 out of 5 stars

Prompt replacement

This supplier shipped promptly but the shipment was delayed to the point where I though it was lost. When I queried the delay, they immediately shipped a replacement. This company is service oriented and professional.

July 7, 2025
Rated 5 out of 5 stars

Perfect

After one of my keys broke on my 2yo Mac book,
I had a bit of a panic what to do, I found Mac Replacement Keys and they were perfect would go to them again ion I ever need another one!

June 30, 2025
Rated 1 out of 5 stars

The key cap doesn't fit right

The key cap doesn't fit right. It holds the key pressed, there's no way to actually use it. Terrible experience and I want a refund.

June 25, 2025
Unprompted review
Mac Replacement Keys logo

Reply from Mac Replacement Keys

Hello,

Thank you for your order. Sorry to see you've had trouble installing the key.

Please kindly get in touch with us at help@macreplacementkeys.com so we can resolve this for you ASAP.

Kind regards,
Tom

Rated 5 out of 5 stars

Excellent business, great instructions too.

I got an excellent deal on a 2023 M2 MacBook Air but the only drawback was that it had a broken enter key.

Took a gamble and bought replacement cap & scissor assembly from these guys and then happened upon their instruction video for exactly that key replacement.

I trust you can tell by my paragraph spacing that the key is good as new, I'm really made up with it actually as it was the only blemish on an otherwise immaculate laptop!

Great service, great informative instructions, and a very satisfied customer!

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

easy and simple

delivery was prompt and despite being sceptical the key perfectly fit into place as if it was never changed at all. Defo recommend this company :)

April 14, 2025

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