Mac|Two Reviews 

173
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

From beginning to end this was a terrific purchase experience. Very rare these days that a, you can actually talk to somebody before you purchase and b, somebody who could answer technical questions... See more

Rated 5 out of 5 stars

Didn't want to spend much to replace very old iPad. The refurbished iPad air from mactwo has been an excellent purchase so far. An old iPad but in great condition, came in a case, good battery and scr... See more

Rated 5 out of 5 stars

Very impressive great price. Genuine products. Excellent customer service. I Ordered Apple Keyboard with Touch Id + Apple Mouse bundle kit for £169 1pm UK. Itrms arrived promptly securely packaged nex... See more

Rated 5 out of 5 stars

Brilliant service! Even with COVID-19! Had an issue with payment but spoke to someone one the phone explained the way around it and was sorted in seconds! Delivery was the next day and now my dau... See more

Company details

  1. Computer Store
  2. Used Computer Store

Information provided by various external sources

Your one stop shop for Used and Refurbished Apple Products


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

173 reviews

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4.6

All reviews

(173)

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Rated 3 out of 5 stars

In general very happy with product but…

In general very happy with product but the charger you sent doesn't seem to work and battery seems to take a long time to charge when I do use the one from my iPhone.

May 20, 2020
Unprompted review
Mac|Two logo

Reply from Mac|Two

Hi Gordon,
Thank you for taking the time to leave a review. Please accept our apologies for the faulty charging lead, it would seem we have identified a faulty batch and now test them as standard before shipping them. If you have not done so already please contact us and we will dispatch a replacement lightning cable.
Kind Regards
Mac|Two - Customer Services

Rated 5 out of 5 stars

Brilliant experience

Excellent service. Ordered late in the day and arrived early the next day. The iPad was in superb condition like new and packaged with the utmost care and very impressed with the inflatable iPad bag used. These guys clearly are professionals and know what they are doing.

I’ll be using them again for sure.

May 19, 2020
Unprompted review
Rated 3 out of 5 stars

Product is spot on but we did not…

Product is spot on but we did not receive a plug to charge the device, only got the cable

May 18, 2020
Unprompted review
Mac|Two logo

Reply from Mac|Two

Hi Andrew,
Thank you for taking the time to leave a review and for your purchase. We are glad to hear you are happy with the product. Unfortunately we do not supply a USB plugs with any of the iPad's we sell, this is listed in the product information for each iPad under the section 'Included in the box'. We find most customers have existing USB plugs and therefore we have taken the decision not to include them as standard. Apologies if this was not clear when you purchased the iPad.
Kind Regards
Mac|Two - Customer Services

Rated 5 out of 5 stars

iPad mini

iPad mini received in excellent working condition as described and on time.

May 18, 2020
Unprompted review
Rated 5 out of 5 stars

Great iMac Mini2 and charging lead replaced when original didn’t work

EDITED: MacTwo responded quickly, as can be seen below, and sent 2 replacement leads very swiftly in the post. I have now changed to 5 stars, not just for the iPad and leads but also for their customer service. Very good service, good products and speedy delivery, all during the pandemic. Nice one guys!

I would give the purchase a 5 star (as I did with the same purchase a week before) however the charging lead that came with the iPad Mini2 does not work. I have now tested it on all our devices and it definitely fails! But other than that, the device itself is in good condition.

May 13, 2020
Unprompted review
Mac|Two logo

Reply from Mac|Two

Hi Ben,
Thank you for taking the time to leave a review. Please accept our apologies for the faulty charging lead. If you have not done so already please contact us and we will dispatch a replacement lightning cable.
Kind Regards
Mac|Two - Customer Services

Rated 5 out of 5 stars

This was an easy purchase.

This was an easy purchase.
Good price
Quick delivery
Couldn’t be happier
Except I have to say that the charger didn’t work!

May 11, 2020
Unprompted review
Mac|Two logo

Reply from Mac|Two

Hi Emma,
Thank you for taking the time to leave a review and we are glad to hear you are happy with your purchase. Please accept our apologies for the faulty charging lead. If you have not done so already please contact us and we will dispatch a replacement lightning cable.
Kind Regards
Mac|Two - Customer Services

Rated 5 out of 5 stars

Excellent product and service

Excellent product and service. Although the imac I purchased is seven years old, it came with the latest OS and a new Apple wireless keyboard + mouse, so looks and feels almost as good as new.

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, iMac was with me the day after ordering. The iMac itself is super, well done and thank you.
Bob

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

Spot on, brilliant product for a brilliant price, would defiantly recommend. Someone else in my family has also just bought an IPad from here too after my recommendation, thanks x

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service during COVID 19

Brilliant service! Even with COVID-19! Had an issue with payment but spoke to someone one the phone explained the way around it and was sorted in seconds!

Delivery was the next day and now my daughter loves it! iPad was in fantastic condition and accurate to description!

Already have recommended services to friends!

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent value for used ipad

Didn't want to spend much to replace very old iPad. The refurbished iPad air from mactwo has been an excellent purchase so far. An old iPad but in great condition, came in a case, good battery and screen in tip top condition still. All in all excellent value for what is essentially a second iPad for basic web/document viewing and a few apps. No problems found after using for a week.

May 8, 2020
Unprompted review

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