Mad About Nature Ltd Reviews 

459
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the natural products, noting that the soaps smell wonderful, lather rich and creamy, and leave skin feeling soft and nourished. Consumers love the extensive selection of gorgeous fragrances and high-quality ingredients used in every handmade bar. People also mention the excellent delivery service, noting that packages arrive quickly, are beautifully packed, and use minimal or recyclable packaging. Reviewers consistently experience helpful customer service and find the website easy to use when checking product ingredients. Many buyers plan to continue purchasing these wonderful items and eagerly recommend them to friends and family.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the natural ingredients, wonderful... See more

Quality

Reviewers mention positive feedback about quality, praising the well-made products with gorgeous, natural... See more

Order

Reviewers highlight positive aspects of order, consistently praising the easy website process and fast... See more

Delivery service

Consumers express immense satisfaction with the delivery service, consistently highlighting prompt arrivals... See more

Service

Clients share appreciation on service, consistently highlighting an excellent and great experience from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stocked up on more of my favourite soap (Himalayan salt peppermint and charcoal) Please never change the recipe it's so nice to find one without rapeseed in. They last me about 4 months with daily was... See more

Rated 5 out of 5 stars

Found this company by chance whilst looking for 'posh soaps ' to give as gifts. Placed an order which was well packaged and delivered quickly. The products are amazing! The perfume is gorgeous and in... See more

Rated 5 out of 5 stars

I've had a great experience with this company. I spoke to the lovely Keilly about wanting different soap sets for both men and women as presents for my 50th wedding anniversary guests. They arrived b... See more

Rated 5 out of 5 stars

Product and service! Both excellent, gift set of excellent quality and smells fabulous not like the more artificial better known brands. The service brilliant very helpful and sorted everything very... See more


Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics Store
  3. Cosmetics Wholesaler

Written by the company

We are a family business committed to hand-making bathing products that are free from plastics, Palm oil & the chemical-overload we are exposed to everyday. We are passionate about our handmade soaps & bathing products and the beneficial reasons for using them. Handmade luxurious, beautiful soap, skincare & bathing products. ​​​​​​​​​​​​​​​​​​ All natural ingredients including pure essential oils. Our soaps are made using the traditional cold processed method which retains all the goodness and the natural moisturiser - glycerine. Most commercial soaps have this lovely ingredient taken out which is why soap can be very drying on the skin. We DO NOT use PALM OIL, SLS, EDTA, PARABENS or any other nasty chemicals in our soaps. They are also suitable for vegetarians & vegans (except soaps that contain bee products & goat's milk). We pride ourselves on putting passion and creativity into each of our products. From thinking of how colours and patterns can work together in a bar of soap......to what type of boxes to use to make out gifts look luxurious but not overly expensive. As a creative maker of these products I thrive on developing new ideas and putting them into practice. I believe creative progression is key to keeping our business interesting and eye catching! We recycle as much as we can at home and for the business and use minimal packaging which can be recycled. We believe strongly in re-using or composting wherever possible. We reuse packaging when we send out our parcels to you. Kind to the environment, gentle on the skin. We hope you enjoy our products! All of our soaps have been safety tested and comply with current UK legislation and regulations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

459 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.9

All reviews

(459)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lather really well

I never have to wait long for delivery. All packaging recyclable, paper tape used which is great.
Body soap and shampoo bars all lather easily and so therefore a pleasure to use. The bars have a wonderful smell and colours throughout. They never crumble or dry out and make my skin feel soft and not dry. They have never disappointed

May 6, 2026
Rated 5 out of 5 stars

Repeat customer

Repeat customer. Love the soaps so much I use them instead of shower gel. Really lovely smell and kind on my skin. Fast delivery!!

May 1, 2026
Rated 5 out of 5 stars

I'm hooked....

My first purchase was the soap scraps because I wanted to experience as many different scents as possible before I decide what I like. I love the earthy and sweet scents and I love the little hemp bag to put the soap scraps in. The soap lather up really well and it's soft and creamy. The scent stays long on your skin. I'll definitely want to try some of the other products at some point

April 28, 2026
Rated 5 out of 5 stars

Absolutely love them!

I've always loved these beautiful soaps from the very beginning. Worth every penny for all the gorgeous natural ingredients and beautiful, natural scents. Would recommend to everyone!

April 17, 2026
Rated 5 out of 5 stars

The soaps are gorgeous

The soaps are gorgeous. They are beautifully packaged (sustainably), they are great for your skin and they smell fabulous. The customer service is spot on too 😊
Highly recommend.

April 17, 2026
Rated 5 out of 5 stars

Amazing customer service

I always buy the honey, bergamot and cedar wood soap is it lathers well and is cleansing yet gentle for my sensitive skin. My most recent order got lost in the post but, after contacting the company, was replaced in its entirety immediately, with updates as far as possible regarding its whereabouts. Amazing customer service! (My original order never did turn up).

March 19, 2026

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