Customer was amazing I can't thank them enough. Very personal and helpful not to mention the press powder is so perfect from women of colour.
Company replied
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See what reviewers are saying
Omg. I am pleased I found the courage to try this brand. I struggled to find my shade match in make up and I have wasted money on make up that end up not being my shade. The make up colour match pal... See more
Company replied
I love the colours of your lipsticks - they remind me of the intense colours of Biba. I'm not a black woman - but whenever I wear your Orange Shimmer lipstick, (for example) I have people asking me wh... See more
Company replied
The postage charge is too expensive, and considering I paid £4.99 just for postage I expected it to be 1st class and arrive quicker. It took a few days which I’m not overly impressed by. If you are... See more
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Company details
Written by the company
Doris Michaels created her own cosmetic company in 2006 after many years working for major manufacturers. Realising high street brands do not properly cater for black skin, Doris wanted to give every black woman the opportunity to enhance their personal beauty with the best possible cosmetics to suit their skin at an every day price.
Contact info
PO Box 1325, ME14 9RD, Maidstone, United Kingdom
- 01622687377
- info@dorismichaelscosmetics.com
- www.dorismichaelscosmetics.com
4.7
Excellent
148 reviews
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Reply from Doris Michaels Cosmetics
Thank you, Anthea, for your 5-star review!
We're delighted to hear that you found our response quick and helpful. Providing excellent customer service is just as important to us as offering high-quality products, so it's wonderful to know we were able to assist with your questions.
Thank you for choosing our Pressed Powder, and we hope you continue to enjoy using it. If there's ever anything else we can help with, please don't hesitate to get in touch.
Customer was amazing I can't thank them…
Customer was amazing I can't thank them enough. Very personal and helpful not to mention the press powder is so perfect from women of colour.
May 31, 2026
Reply from Doris Michaels Cosmetics
Thank you so much for taking the time to leave such a beautiful 5-star review!
We are absolutely thrilled to hear that you had such a wonderful, personalised experience with our customer service team. We always strive to go above and beyond for our customers, so knowing they made such a positive impression really warms our hearts.
We are also incredibly proud that our Pressed Powder is a perfect match for you! Ensuring that women of colour have flawless, high-quality shades that celebrate their beauty is incredibly important to us, and your feedback lets us know we are on the right track.
Thank you for being a valued customer and for sharing the love. We can't wait to welcome you back next time!
Reply from Doris Michaels Cosmetics
Thank you so much, Selbourne, for taking the time to leave us a 4-star review! We are thrilled to hear that you enjoyed the quality and variety of our Colourmatch Tester Palettes and lip glosses.
We always appreciate honest feedback regarding our pricing. We try hard to keep our testers accessible at £8.99 for the palettes and £3.49 for the glosses, reflecting the high-quality ingredients and formulation that go into each product. However, we completely understand that value is important, and we will certainly take your comments on board as we look for ways to improve.
We hope your new shades are a perfect match, and we look forward to welcoming you back soon!
Reply from Doris Michaels Cosmetics
Thank you so much, Marian, for your 5-star review. We're so glad to hear you loved the choice of colours in the palette. We put a lot of care into creating shades that feel versatile, flattering, and easy to wear, so it's lovely to know that stood out to you.
We really appreciate your support and hope you continue enjoying your palette.
Product delivery time was very good
Product delivery time was very good. I love the lip gloss.. it’s magical. Will buy again and again
May 22, 2026
Reply from Doris Michaels Cosmetics
Thank you so much, Adedotun, for the wonderful 5-star review!
We are absolutely thrilled to hear that your order arrived quickly and that our Hydrating Lip Gloss feels like magic to you! ✨ There is nothing better than finding a product you love enough to buy "again and again."
We can't wait to welcome you back for your next order. Thank you for choosing us and for sharing the love!
Good products and quick delivery
Good products and quick delivery. Thank you and keep it up.
May 17, 2026
Reply from Doris Michaels Cosmetics
Thank you so much, Bianca, for your 5-star review! We’re delighted to hear that you loved your products — including the Pro Setting Powder Translucent Neutral Warm, Creme to Powder CTP ST-4, Concealer Stick LT 2 & Medium, and the Hydrating Lip Gloss Harlem — and that your order arrived quickly.
Your kind words truly mean a lot to us and motivate our team to keep delivering the best products and service possible. We appreciate your support and look forward to serving you again soon!
Great customer service & great…
Great customer service & great products. Very happy customer
May 1, 2026
Reply from Doris Michaels Cosmetics
Thank you so much, Patricia, for your lovely review 🤎 We’re so happy to hear you’re loving your Hydrating Lipstick and had a great experience with our customer service too! Your support truly means the world to us ✨
Reply from Doris Michaels Cosmetics
Thank you so much, Veronica, for your wonderful 5-star review! We’re thrilled to hear that you’re very satisfied with your purchase and that you had a great experience with our service.
It means a lot to us that you chose our eye shadow palettes—we hope you’re enjoying creating lots of beautiful looks with them.
Your feedback truly supports our small team and helps others feel confident shopping with us, so we really appreciate you taking the time to share it.
If you ever need any tips, recommendations, or assistance, we’re always here to help.
Warm regards,
Reply from Doris Michaels Cosmetics
Thank you so much, Beverley, for your lovely review! We’re so happy to hear you’re loving the makeup—especially our crème stick foundation. It’s one of our favourites for that smooth, effortless finish.
We really appreciate you taking the time to share your feedback, and we’re so glad it’s working beautifully for you!
I’m still stoked over the quality of…
I’m still stoked over the quality of this brand. I must confess that I’m so impressed and excited that I may have now found a brand I can get my perfect skin tone match for foundation, concealer and powder. And the lip gloss? Divine! Thanks Doris M. team
April 18, 2026
Reply from Doris Michaels Cosmetics
Thank you so much, Sema, for your wonderful review! We’re absolutely thrilled to hear how impressed you are with the quality of our products. Finding the perfect skin tone match can be such a journey, so it means a lot to know you feel confident with our foundation, concealer, and powder.
And we couldn’t agree more about the lip gloss—“divine” is exactly what we were going for! ✨
Your kind words truly made our day. Thank you for being part of the Doris M. community—we can’t wait to keep bringing you products you love.
Amazing 🤩
Omg. I am pleased I found the courage to try this brand. I struggled to find my shade match in make up and I have wasted money on make up that end up not being my shade. The make up colour match palettes are so helpful in finding your own shade without second guessing your shade or wasting money. Using the palette I found my perfect shade easily and I am happy.
Also the delivery service was fantastic, I received my order within two days of placing my order. Thank you Doris Michaels Cosmetics.
April 14, 2026
Reply from Doris Michaels Cosmetics
Thank you so much for your wonderful review! 🤩
We’re absolutely delighted to hear that you found your perfect shade and that our colourmatch tester palettes made the process easy and stress-free. It means a lot to us, especially knowing how frustrating and costly it can be trying to find the right match.
We’re also really pleased that your order arrived quickly and that you had a great overall experience with us. Your kind words truly mean the world to our team.
Thank you again for choosing Doris Michaels Cosmetics — we’re so happy you took the leap and gave us a try! 💖
I have been using it for over 10 years…
I have been using it for over 10 years and it is good for me.
March 18, 2026
Reply from Doris Michaels Cosmetics
Agnes, thank you so much for your kind words and for being with us for over 10 years! We truly appreciate your long-term support and are delighted to hear that our product has been working well for you. Your loyalty means a lot to us, and we look forward to continuing to serve you for many more years to come.
I was very happy with the service and…
I was very happy with the service and the attention to detail. It was a comfortable and enjoyable experience, and I would definitely recommend this service to others looking for professional makeup. Thank you for such a great experience!
February 7, 2026
Reply from Doris Michaels Cosmetics
Dear Kate, thank you for leaving us such an excellent review. We are thrilled that you loved your experience; customer experience is our top priority, and your review reaffirms the hard work we put in every day. Thank you once again for sharing your lovely experience with us🙏❤️
The lip gloss are the best and they are…
The lip gloss are the best and they are hydrating
February 6, 2026
Reply from Doris Michaels Cosmetics
"The lip gloss are the best and they are hydrating" We work very hard daily to offer you the best quality products at affordable prices. Thank you, Dee, for your lovely review – we appreciate it 🙏❤️ We look forward to servicing your next order😀
Reply from Doris Michaels Cosmetics
Thank you, Blessing, for your lovely review – we appreciate it 🙏❤️ We look forward to servicing your next order😀
Communication and step by step…
Communication and step by step notifications, well delivered thank you .
January 31, 2026
Reply from Doris Michaels Cosmetics
Thank you, Sarah, for your lovely review – we appreciate it 🙏❤️ We look forward to servicing your next order😀
Very pleased with the quick delivery…
Very pleased with the quick delivery and great product
January 22, 2026
Reply from Doris Michaels Cosmetics
Thank you for your lovely review – we appreciate it 🙏❤️
Reply from Doris Michaels Cosmetics
Thank you, Mel, for your lovely review – we appreciate it 🙏❤️ We look forward to servicing your next order😀
My second skin
This is my second purchase and again made the right decision.Colours match my complexion. Colours fab to work with and lovely textures. Love experimenting with this product.
November 14, 2025
Reply from Doris Michaels Cosmetics
Wow, a 'second skin' feeling and a second purchase – that's the best compliment we could ask for! 🤩 We are thrilled the colours match your complexion so well and you're loving the texture. Keep experimenting and glowing! ✨
Reply from Doris Michaels Cosmetics
Dear Cass, thank you for leaving us such an excellent review. We are thrilled that you continue to love your experience; customer experience is our top priority, and your review reaffirms the hard work we put in every day. Thank you once again for sharing your lovely experience with us🙏❤️
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