Mad Casino 

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Rated 1 out of 5 stars

I tried this casino and won money fair and square. I was fully verified and when I requested a withdrawal, the I got rejected for reasons they make up on the spot. This casino has no intention of payi... See more

Rated 1 out of 5 stars

SCAMMERS AVOID So as I stated in my last they do not pay your winnings to you . They have now blocked me from logging in ha THEY OWE ME 800 EURO WHY DO THESE PEOPLE GET AWAY WITH IT AND WHYY IS THE... See more

Rated 1 out of 5 stars

🕵️‍♀️ MadCasino: A Totally Legitimate Operation (Wink) Where “winning” is just the start of your emotional journey. 🎯 Our Core Values: • Take First, Ghost Later™ • We ❤️ Gr... See more

Company replied

Rated 3 out of 5 stars

Currently waiting in withdrawals that are under review. The verification process is strict on accepted documents which is understandable as the casino has rules to follow. I'm hoping my withdrawals... See more

Company details

  1. Online Casino or Bookmaker

Written by the company

Welcome to Mad Casino, your go-to destination for a thrilling online gaming adventure that’s built around fun, simplicity and trust. Mad Casino is designed for players who want to dive into games without hassle and enjoy a wide variety of entertainment options. Whether you’re spinning slots, swapping stories in live dealer rooms or exploring sports bets, Mad Casino has you covered. At Mad Casino, you’ll find an extensive collection of games from leading providers, offering everything from high-energy video slots to classic table games and live casino favourites. Deposits are secure, account setup is fast and the site works smoothly across desktop and mobile so you can play when and how you want. We believe transparency and fairness are key to a great gaming experience. That’s why Mad Casino uses secure payment methods, makes sure terms are clear and offers helpful support whenever you need it. We also promote responsible gaming and provide tools that help you stay in control of your play. What makes Mad Casino stand out is the energy and ease of the experience. With generous welcome offers, regular promotions and a user-friendly layout, everything is geared toward letting you focus on enjoyment instead of getting bogged down. Every visit is crafted to feel exciting, fair and relaxed. Mad Casino isn’t just about bets and spinning reels. It’s about finding your rhythm, trying new games and playing with confidence. Join Mad Casino today, claim your welcome bonus and start your journey where entertainment meets simplicity.


Contact info

Breach of guidelines

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Rated 1 out of 5 stars

Absolutely no one use this site

Absolutely no one use this site. Complete shambles they fill you full of S*** via email and always use the excuse “high volume of requests”

Poor service no one use

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

6 Deposits Refund

You have still not refunded my 6 deposits, as promised on multiple occasions.

You have started to consistently ignore me, after multiple messages.

As I said previously the Police will be informed if this is not resolved as promised. Even the VIP manager David has started to ignore me, despite telling me he is on my side on multiple occasions via Wots App.

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

One star if that

One star if that

Customer service agents very friendly but lying through their teeth. I have been chasing a withdrawal request for two weeks.

Email back now saying sorry you have breached our conditions. No word of what conditions I have breached? An absolute joke and a cop out to not pay me. Offered to refund my deposits but I can bet if I lost that money I wouldn’t be in breach of the terms and conditions then.

I am not prepared to let this drop and I will be sharing the back review with my 250.000 followers on tik tok. Shambolic company who I advise no one to use.

November 13, 2025
Unprompted review
Rated 2 out of 5 stars

Started off well

Started off well. Great support team, and a good selection of games. However, I’ve now been waiting two weeks for a £300 payout (not that much in the scheme of things), and can I hell get them to complete it. Just excuse after excuse. If you’re willing to take the chance you might not get paid, then be my guest, and join. I’ve had to raise an issue with the bank as I’ve deposited far more than the £300. I accept losses if there’s a fair policy to pay when you actually win.come on Madcasino, get your act together.

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

Madcasino fake GB reviews

Madcasino fake GB reviews

Why do you keep putting fake GB reviews on here Mad casino. You told me you do not pay out to GB players. So why do you have happy GB reviews on here. You scam GB players. You let them deposit. You verify accounts. Then when people go to withdraw you say we have broken your terms of use. I don’t pay out. I think it’s time to take this higher. Enough evidence to do so.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

I’ve been waiting since 28th October…

I’ve been waiting since 28th October for my withdrawal, they made me re verify my account and I did do. Now they have blocked my account and my winnings still haven’t been processed… absolute joke I will be refunding back to my account

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

Mad casino is a big scam

Mad casino is a big scam. Avoid them
They refused my withdrawal request of $9000 and confiscated it. I won that amount by wagering $100 or $200 bet by mistake. Some of the games such as Cool Diamonds II and others are setup in a way to trick players in making a Max bet. For example, If you reduce your bet from $2 to $1, the bet goes automatically to “Max bet”. If you don’t notice it and wager the bet, all your money balance is gone.
One time I lost $1000 in one bet. I requested a refund but obliviously they refused.
- An ethical casino should notify you before wagering such a bet.
- An ethical casino should notify you not to play certain games with a bonus money.
- An ethical casino should stop you from betting over $2 with bonus money.
On the contrary, they let you do that and in case you win some money they will refuse to pay it and on top of that they will confiscate that winning.
No wonder their rating is 2 and most probably, the good reviews are fake.

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

I won 108thousand euros and then guess…

I won 108thousand euros and then guess what , i was blocked . No contact in 6 months other than them saying usual rubbish that somebody will be in touch . Got Casino Guru to help and still no response to them in over a month. If anyone has any information on this company such a who holds licence etc. I will be persuing this and i urge everybody to leave your experiences with this site on all available platforms. They are thieves

April 2, 2025
Unprompted review
Rated 1 out of 5 stars

Mad casino scammers!

I decided to take a chance, and the 200% bonus attracted me. I made a deposit of 18,000 rubles, lost, and won 130,000 rubles from the bonuses. They didn't pay me for more than 10 days, and then they simply wrote that I had violated something and cheated on the winnings. Don't get involved with this garbage

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use what so ever

Do not use what so ever! I deposited done all the kyc withdrew a €1000 after spending loads and completing wagering requirements! I like to spin at €5 a go but they said maximum bet on the bonus was €3 come to withdraw next day had an email saying refused and took away the winnings saying I played over the max bet which they are now saying €2 max bet. Basically they didn't want to pay my winnings and come up with some bulls***t excuses so definitely a scam site stay well away!

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

Stay clear of these corrupt bastards

Stay clear of these corrupt bastards. I'm going gambling commission with these for sure.

They reply with this but never do anything corrupt bastards 👇

October 11, 2025
Unprompted review
Mad Casino logo

Reply from Mad Casino

We’re sorry to hear you feel this way. We take every complaint seriously and would like to understand what went wrong in your experience. Please reach out to complaints@madcasino.io with your registered email and a brief description of the issue, and our team will investigate it carefully and provide you with a written update.

Kind regards,
MadCasino

Rated 1 out of 5 stars

I just feel the site is so rigged…

I just feel the site is so rigged literally every bonus wanted to give me the minimum it could £1 spin bonuses all given £20 less got about 10 bonuses all the same dog house 17 free spins £22 . I know it’s a gamble but also my gut is massively telling me it’s rigged and the site is playing with the slots so you never really get anything just gives you bonuses to lure you in like it did me .

October 13, 2025
Unprompted review
Mad Casino logo

Reply from Mad Casino

We’re sorry to hear that your experience left you feeling this way. All our games operate on certified random number generators, so results are never influenced or adjusted by the casino. We completely understand how frustrating it can be when luck doesn’t go your way, especially during bonus rounds.

If you’d like us to look into your gameplay history or clarify how bonuses work, please reach out to our support team at support@madcasino.io and we’ll be happy to assist further.

Kind regards,
MadCasino

Rated 1 out of 5 stars

This casino is a real scam casino 100%.

This casino is a real scam casino 100%.
They scam me on 6300 euro total,
Every time i play the game log me out, i logg in and it not working, after 5-10 minits it work but the game go in slowmotion and it only eat the money, i newer get a win, i write to them and explain the situation, the told me to tell them Wen it happen again, next time i play and it happen a contract them directly and told them to check up, they dont answer me back, then i write to them and told them that i want my money back cus this is not right what happen, every time same things happen, samthing is wrong, but no money back, then i read on Trustpilot about Mad casino and ther i read same problem that other people have Wen they play, and i get email from Mad Casino and they write that its nothing wrong on my play account, real bullishit, they are scammers and Mad Casino is a rigged casino, not possible to win at all, all money you deposit you lose and the game go in slowmotion, and log you out 10-15 times every time you deposit and play.
SCAM SCAM SCAM CASINO.

August 27, 2025
Unprompted review
Mad Casino logo

Reply from Mad Casino

We’re sorry to hear that you’ve had such a frustrating experience while playing. We completely understand how concerning it can be to encounter technical issues and feel unsupported. Please know that our platform does not interfere with gameplay or outcomes — all games are provided by licensed developers and operate independently through certified random number generators.

We’d really like to take a closer look at the connection and session issues you mentioned. Could you please contact us at complaints@madcasino.io with your account details and any timestamps of when this occurred? Our team will review your case thoroughly and get back to you with an update as soon as possible.

Kind regards,
MadCasino

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