First time buyer from Mad City Outdoor. I shopped around looking for the best price I could find, and they were it. Website was easy to navigate and the products were as described. Bought Galco Vertic... See more
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See what reviewers are saying
Ordered a Snugpak Mountains leaders smock July 1st 2024, they gave me a tracking number etc.. to follow its progress. Turns out this is all bogus, have sent multiple emails requesting the status of my... See more
Communication with Amy was prompt, respectful and accurate. I had to wait longer than expected to get my product due to stock issues, but ultimately the money that I was able to save by ordering from... See more
So far so good! Competive prices vs ordering from the manufacturer. The only hiccup is ordering HSGI gear..They take a bit longer to receive. I did have to exchange 2 items, Mad city customer service... See more
really nice backpack
really nice backpack, very useful for college since i carry my work clothes in there as well
Very helpful when issues with manufacturers
Even though they had issues getting the product from the manufacturer, they’d shipped as soon as possible and were very helpful when conversing with them via “chat” I am happy with my experience
Great Quality and Communication
Mad City Outdoor helped me get exactly what I want when no other place could! They were very fast with my shipping and communicated with me excellently! I will 100% be buying from them again!
Mechanix Gloves
Product was on back order and it took a lot longer than expected for my order to be fulfilled. But that wasn't due to any fault of the business owners. As soon as they got my product in from Mechanix they shipped it out and I received my order, in tact and proper, in only a few days. Under unfortunate circumstances nonetheless excellent service.
Got the product and mounted it
Got the product and mounted it. Excellent quality. Looking to get a vest next.
Thank u Mad Outdoors
Shoulder holster seems to be made of…
Shoulder holster seems to be made of good material and workmanship. The only complaint would be that it is for a full size 5 inch barrel gun and I'm using a 3.9" compact Sig 228/M11 and the holster is a little too large.
Glove Pouch
Product arrived as advertised. Good quality. Excellent service
Bdu Pants
I ordered a pair of bdu pants a couple of months ago and wasn't even sure if I did order them. They were back ordered and delivered today.
The merchandise was great
The merchandise was great
The incredibly long time to get was ridiculous
Just took a VERY long time to source…
Just took a VERY long time to source item. Perhaps if sourcing is at issue, the item should not be able to be purchased until sourcing is resolved.
Blackhawk Duty Holster
Easy and quick order to delivery of the equipment I needed to stay safe on the road. Thank you
Would recommend!
First time buyer from Mad City Outdoor. I shopped around looking for the best price I could find, and they were it. Website was easy to navigate and the products were as described. Bought Galco Vertical shoulder holster components to replace horizontal. Was nice to be able to buy individual components instead of having to buy a whole new rig. Would use Mad City again.
To long to arrive
The item was supposed to be here in under 13 days.
While the staff were very communicative, it took months to receive the item..items like an OC spray holder are a necessary piece of equipment for correction officers..I had to buy another one before this one got here..
It took more than a month for my item to arrive.
It took one month and ten days for my sheath to arrive, I get it's the holidays but on the website it said delivery between 3-13 days. Overrall, I am satisfied with the product and I am giving it three stars instead of four because of the long wait. But their communication was great when I emailed them about why it was taking so long. However the product arrived in the end so I'm satisfied.
High quality product and good email…
High quality product and good email communication.
Good Service and accurate delivery ad…
Good Service and accurate delivery ad good price
Excellent Service
Excellent, proactive communication when item was on backorder. The item still arrived before Christmas! Thank you!
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