madcityoutdoor.com Reviews 930

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

First time buyer from Mad City Outdoor. I shopped around looking for the best price I could find, and they were it. Website was easy to navigate and the products were as described. Bought Galco Vertic... See more

Rated 1 out of 5 stars

Ordered a Snugpak Mountains leaders smock July 1st 2024, they gave me a tracking number etc.. to follow its progress. Turns out this is all bogus, have sent multiple emails requesting the status of my... See more

Rated 4 out of 5 stars

Communication with Amy was prompt, respectful and accurate. I had to wait longer than expected to get my product due to stock issues, but ultimately the money that I was able to save by ordering from... See more

Rated 5 out of 5 stars

So far so good! Competive prices vs ordering from the manufacturer. The only hiccup is ordering HSGI gear..They take a bit longer to receive. I did have to exchange 2 items, Mad city customer service... See more

3.7

Average

TrustScore 3.5 out of 5

930 reviews

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Rated 5 out of 5 stars

Great Quality and Communication

Mad City Outdoor helped me get exactly what I want when no other place could! They were very fast with my shipping and communicated with me excellently! I will 100% be buying from them again!

January 20, 2023
Unprompted review
Rated 5 out of 5 stars

Mechanix Gloves

Product was on back order and it took a lot longer than expected for my order to be fulfilled. But that wasn't due to any fault of the business owners. As soon as they got my product in from Mechanix they shipped it out and I received my order, in tact and proper, in only a few days. Under unfortunate circumstances nonetheless excellent service.

January 22, 2023
Unprompted review
Rated 5 out of 5 stars

Shoulder holster seems to be made of…

Shoulder holster seems to be made of good material and workmanship. The only complaint would be that it is for a full size 5 inch barrel gun and I'm using a 3.9" compact Sig 228/M11 and the holster is a little too large.

January 16, 2023
Unprompted review
Rated 4 out of 5 stars

Bdu Pants

I ordered a pair of bdu pants a couple of months ago and wasn't even sure if I did order them. They were back ordered and delivered today.

January 10, 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend!

First time buyer from Mad City Outdoor. I shopped around looking for the best price I could find, and they were it. Website was easy to navigate and the products were as described. Bought Galco Vertical shoulder holster components to replace horizontal. Was nice to be able to buy individual components instead of having to buy a whole new rig. Would use Mad City again.

December 27, 2022
Unprompted review
Rated 2 out of 5 stars

To long to arrive

The item was supposed to be here in under 13 days.
While the staff were very communicative, it took months to receive the item..items like an OC spray holder are a necessary piece of equipment for correction officers..I had to buy another one before this one got here..

November 7, 2022
Unprompted review
Rated 3 out of 5 stars

It took more than a month for my item to arrive.

It took one month and ten days for my sheath to arrive, I get it's the holidays but on the website it said delivery between 3-13 days. Overrall, I am satisfied with the product and I am giving it three stars instead of four because of the long wait. But their communication was great when I emailed them about why it was taking so long. However the product arrived in the end so I'm satisfied.

November 11, 2022
Unprompted review

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