First time buyer from Mad City Outdoor. I shopped around looking for the best price I could find, and they were it. Website was easy to navigate and the products were as described. Bought Galco Vertic... See more
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See what reviewers are saying
Ordered a Snugpak Mountains leaders smock July 1st 2024, they gave me a tracking number etc.. to follow its progress. Turns out this is all bogus, have sent multiple emails requesting the status of my... See more
Communication with Amy was prompt, respectful and accurate. I had to wait longer than expected to get my product due to stock issues, but ultimately the money that I was able to save by ordering from... See more
So far so good! Competive prices vs ordering from the manufacturer. The only hiccup is ordering HSGI gear..They take a bit longer to receive. I did have to exchange 2 items, Mad city customer service... See more
I was very pleased with the product I…
I was very pleased with the product I received. Shipping was faster than I expected
Exactly what I was looking for and the…
Exactly what I was looking for and the product matched the photo displayed online. Quality product.
Great Choice
Exactly what I wanted/needed at a great price with on-time delivery. Will definitely consider ordering from Mad City Outdoor Gear in the future.
Great selection of products
Great selection of products, but a little slow on shipping and keeping you updated on order process. Almost to the point I almost reordered what I ordered.
Good communication
Good communication.
The holster took forever to arrive. It is not all leather but a mix. I have an older model made entirely of leather that is in my opinion, superior.
Delivery might take a long while
Love the backpack was worried if my 17’ laptop would fit but it was perfect and stylish
Couldn't be happier!
Great communication when asking about my order. Items sent were exactly like what was shown on the website. I would 100% recommend this company!! Very happy!!
i had good communication
i had good communication, even though my order was delayed they reached out to me and made sure i was aware of the current status of my order. the product was excellent and went past my expectations, great!
Excellent service
The item it’s the way it was described and was delivery on the day that was promised.
It was great.
Great Product
Item took longer to arrive than I expected but well worth the wait. Made from excellent material and better than I expected, it keeps hands warmer than I thought it would.
Thank you.
So far so good
So far so good! Competive prices vs ordering from the manufacturer. The only hiccup is ordering HSGI gear..They take a bit longer to receive. I did have to exchange 2 items, Mad city customer service said they would order the items ahead of time to expedite the process. Time will tell.
Shipping on time and love the shirt.
Courteous, friendly, informative, and prompt.
You people kept me informed and updated on my order status. You. Amy, even apologized at one point, for taking so long to ship my goods. I never once thought things were moving too slow, and I appreciate that you are a a small business and may even in your early stages. I couldn't be happier with the merchandise or the price. In fact, I was even contemplating adding additional items to my order before it shipped, but I just couldn't make up my mind as to what I wanted. You'll be hearing from me again as soon as I figure it out. Thanks for your friendly and caring ways.
Communication with Amy was prompt
Communication with Amy was prompt, respectful and accurate. I had to wait longer than expected to get my product due to stock issues, but ultimately the money that I was able to save by ordering from Mad City Outdoor Gear versus other retailers would lead me to shop here again. The Galco holster that I received was perfect and at the lowest price on the internet that I could find. I would recommend Mad City to a friend.
Good product and great communication…
Good product and great communication about the order. Thank you!
Quality embroidered watch caps
I ordered embroidered watch caps just before Christmas for all of my crews. They told me it might take a little while with the holidays slowing things down. The hats arrived Monday and they are good quality hats with good looking embroidery. The company provided good communication, updating my order status and checking to be sure we received the order and that I was satisfied with the product, I am very satisfied.
Great price and excellent customer…
Great price and excellent customer service. Would most definitely buy from again and recommend to others.
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