Magenta Self Storage Reviews 

227
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had to use the MAGENTA facility in St Albans for almost 5 years. During that lengthy period, since August 2021, I always found the Reception staffto be very helpful. I would compliment RJ o... See more

Company replied

Rated 5 out of 5 stars

Setting up a storage unit with Magenta was very straightforward. The staff are very helpful and knowledgeable — Shah and Maya provided me with all the information I needed to easily set up a storage s... See more

Company replied

Rated 5 out of 5 stars

Clean high quality facility with very helpful staff. Moving in was well coordinated and totally problem free. Kirstie was very helpful when it came to selecting the storage unit we needed. The layout... See more

Company replied

Rated 5 out of 5 stars

Big shout out to Erin at Nottingham branch for helping us move in last Saturday. We had left it way too late to book temporary storage for my daughters belongings in between rentals whilst studying... See more

Company replied

Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Records Storage Facility
  4. Storage Facility
  5. Warehouse

About Magenta Self Storage

Written by the company

Discover the Ultimate Storage Solution with Magenta Self Storage

Your go-to partner for secure and hassle-free storage, designed to cater to both personal and business needs. With Magenta, we are your partner offering you more than just storage space – Our commitment to simplicity and transparency sets us apart, proudly offering an extensive range of storage sizes, accompanied transparent prices and our dedicated team on hand to help with all your storage questions.

Join thousands of satisfied customers across the country who have experienced the convenience and reliability of our storage facilities. Whether you're relocating, decluttering, or archiving company documents, Magenta Self Storage has you covered. Our widespread network of storage centers ensures we are always within reach to meet your unique storage requirements.

At Magenta, we prioritize your peace of mind. Our top-tier security measures safeguard your belongings, giving you the confidence to store with us worry-free. Embrace a seamless and organized storage experience, supported by our dedicated team, here to assist you at every step.

Join the Magenta Self Storage community today, and experience storage done right. Trust in our expertise to safeguard your possessions, and let us be your reliable storage partner. Review your Magenta Self Storage experience on Trustpilot and share your thoughts with our ever-growing community of happy customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

227 reviews

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No recent history of asking for reviews

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4.8

All reviews

(227)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cameron was very helpful and welcoming

Cameron was very helpful and welcoming. He helped carry my stuff to my locker and gave me a detailed tour. Lovely guy👍🏾

July 22, 2023
Unprompted review
Magenta Self Storage logo

Reply from Magenta Self Storage

Thanks for the review! We will pass this on to Cameron.

Magenta Storage Nottingham

Rated 5 out of 5 stars

Amazing customer service

I have yet to move my things in to the Unit yet but customer service throughout the whole process has been a dream! Tegan has been so attentive and helpful through emails, and Cameron was super helpful with everything required to get set up and made the process so easy. Very impressed so far!!

July 20, 2023
Unprompted review
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Reply from Magenta Self Storage

Thanks so much for your kind words! If you have any questions you know where to reach us :)

Magenta Storage Nottingham

Rated 5 out of 5 stars

Good experience

Good experience, helpful staff

July 20, 2023
Unprompted review
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Reply from Magenta Self Storage

Hi Lilja

So kind of you to take the time to leave a 5 star review! Always here to help.

Helen Tooby
Branch Manager

Rated 5 out of 5 stars

No faults!

Easy process, polite staff and very easy to access and instructions for out of hours access. Can’t fault it so far

July 15, 2023
Unprompted review
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Reply from Magenta Self Storage

Hello Victoria

Thank you so much for your great review and the five stars! Always here to answer any questions and help in any way we can.

Helen Tooby
Branch Manager

Rated 5 out of 5 stars

Today was my very first day using the…

Today was my very first day using the storage unit at Magenta Storage. I’m very impressed by the customer service that I received today, the staff were all so polite and welcoming; especially Cameron Sadler. He’d always kindly offer advice, extremely reassuring and helpful. It was like I was talking to a friend.
Nottingham Magenta Storage

July 19, 2023
Unprompted review
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Reply from Magenta Self Storage

Dear Ibrahim,

Thank you for your feedback and custom, I will ensure your kind words are passed on to Cameron and the team.

Magenta Storage Nottingham

Rated 5 out of 5 stars

Bliss

I don’t normally leave reviews but Magenta, you’re brilliant.

I went to Magenta today at around 3pm as I need to sort a lockup for moving student houses. (Left it massively late) I saw Cameron at reception and all I can say is that he was perfect. By 3:30 he had shown me the unit, given me a tour, price breakdown and guided me through the paperwork. All felt like a pure breeze. By 3:45 I was unloading and by 4:15 I was done.

Moving can be stressful but this definitely wasn’t part of it. Thanks, Cameron.

July 14, 2023
Unprompted review
Magenta Self Storage logo

Reply from Magenta Self Storage

Dear Sam

I am glad that Cameron was able to make a stressful situation a breeze for you. I will ensure your kind words are passed on to Cameron.

Magenta Storage Nottingham

Rated 5 out of 5 stars

Nadir has been a fantastic host at…

Nadir has been a fantastic host at Magenta Acton during the 5 months that we’ve used the facility. Always curteous and helpful. Facility is great as well.

July 14, 2023
Unprompted review
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Reply from Magenta Self Storage

Hi,
Thank you very much for your great review.
I will pass the comments onto Nadir so he gets the good news.
Kind Regards
Joe Carlton,
Store Facilities Manager

Rated 5 out of 5 stars

Would recommend

We urgently needed to find a storage space and Magenta’s team helped us so much! I have to say a special thank you to Garrett for all of his help as without his help the whole experience wouldn’t have been so great. He answered all of our questions and concerns, was quick and delivered an amazing service.

April 12, 2023
Unprompted review
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Reply from Magenta Self Storage

HI Ignas

We really appreciate your lovely review and glad you had a positive experience at Banbury. I will be sure to pass your comments on to Garrett who is a fantastic member of our team. We are all here to help if you need anything.

Helen Tooby
Branch Manager

Rated 5 out of 5 stars

Fantastic service by Nadir Esmail who…

Fantastic service by Nadir Esmail who made me feel welcome and looked after

July 11, 2023
Unprompted review
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Reply from Magenta Self Storage

Thank you very much for your great review.
I will pass the comments onto Nadir so he gets the good news.
Kind Regards
Joe Carlton,
Store Facilities Manager

Rated 5 out of 5 stars

5 Star Storage and Friendly Staff

I have been to many storages customer but Magenta is the best. It is very clean and has access to late hours. I also want to thank Simon and Nadir They have both been very friendly and helpful. Nadir always help me it is not his job he just likes to help people such a nice guy!

July 10, 2023
Unprompted review
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Reply from Magenta Self Storage

Hi Baris,
Thank you very much for your great review.
I will pass the comments onto Nadir so he gets the good news.
Kind Regards
Joe Carlton,
Store Facilities Manager

Rated 5 out of 5 stars

First class customer service all the way

First class customer service all the way. Right from the initial enquiry Garrett was excellent, friendly and welcoming and patient to understand my requirements, even on the day he surveyed the items I wanted to store and advised the best size unit to suit my needs and if I wanted to change it was no problem at all. Excellent.
Would highly recommend.
Thank you Garrett.

July 8, 2023
Unprompted review
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Reply from Magenta Self Storage

Hi Paul

Garrett is a valued member of the team and we are so happy you had a great experience with ourselves. We are a small friendly team and always here to make sure your storage journey is as smooth and stress free as possible!

Many Thanks for taking the time out of your day for leaving a lovely review

Helen Tooby
Branch Manager

Rated 5 out of 5 stars

Very helpful professional staff

Very helpful professional staff! Was seen by nadir

July 10, 2023
Unprompted review
Magenta Self Storage logo

Reply from Magenta Self Storage

Good Afternoon
Thank you very much for your great review.
I will pass the comments onto Nadir so he gets the good news.
Kind Regards
Joe Carlton,
Store Facilities Manager

Rated 5 out of 5 stars

Amazing Service from Nadir

Amazing Service from Nadir! We highly recommend!

July 6, 2023
Unprompted review
Magenta Self Storage logo

Reply from Magenta Self Storage

Hi Romain,
Thank you very much for your great review.
I will pass the comments onto Nadir so he gets the good news.
Kind Regards
Joe Carlton,
Store Facilities Manager

Rated 5 out of 5 stars

Very efficient and quick set up

Very efficient and quick set up.

The friendly team at the Banbury Branch showed us the facility and made sure that it fits our requirements.

Everything was great from first contact to contract signing and beyond.

June 28, 2023
Unprompted review
Magenta Self Storage logo

Reply from Magenta Self Storage

Hi Dorota - Many thanks for taking the time to leave a lovely review and good to have you onboard!
The team are always here to help!

Helen Tooby
Branch Manager

Rated 5 out of 5 stars

Great service by Nadir Esmail!

June 24, 2023
Unprompted review
Magenta Self Storage logo

Reply from Magenta Self Storage

Hi Kat,
Thank you very much for your great review.
I will pass the comments onto Nadir so he gets the good news.
Kind Regards
Joe Carlton,
Store Facilities Manager

Rated 5 out of 5 stars

It’s really a too good experience

It’s really a too good experience, very help full staff. Lots of thank to Nadirbhai.

June 24, 2023
Unprompted review
Magenta Self Storage logo

Reply from Magenta Self Storage

Thank you very much for your great review.
I will pass the comments onto Nadir so he gets the good news.
Kind Regards
Joe Carlton,
Store Facilities Manager

Rated 5 out of 5 stars

It was the great experience

It was the great experience. Thanks to Nadir who gave me best experience.

June 24, 2023
Unprompted review
Magenta Self Storage logo

Reply from Magenta Self Storage

Hi Neel,
Thank you very much for your great review.
I will pass the comments onto Nadir so he gets the good news.
Kind Regards
Joe Carlton,
Store Facilities Manager

Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with Magenta storage. They did not only offer me 50% off for my first month, but they were also very helpful over the phone in answering my questions and getting me all the help I needed. When I got my stuff to the facility, a very nice guy, Will, that works there helped me pack all of them in my locker and ensured my moving-in was seamless. I highly recommend it.

June 16, 2023
Unprompted review
Magenta Self Storage logo

Reply from Magenta Self Storage

Hi Isatou, Thank you so much for the 5 star review. We are so glad you had a good experience. We will be sure to pass your kind comments onto Will too, who is a high value asset here in Oxford.

Many thanks,
Shah
Assistant Manager - Oxford Branch

Rated 5 out of 5 stars

Service and goodness's

Kirsty, Joe and Simon are amazingly good

May 13, 2023
Unprompted review
Magenta Self Storage logo

Reply from Magenta Self Storage

Hi Fardean,
Thank you for being so generous for the 5 star review.
We stive to know the business and industry the best we can.
Joe Carlton
Assistant Manager.

Rated 5 out of 5 stars

Very knowledgable staff

Very knowledgable staff, helped me reduce the cost of my unit by showing me around. The place is in pristine condition and very easy to access.

May 12, 2023
Unprompted review
Magenta Self Storage logo

Reply from Magenta Self Storage

Hi Philippe,
Many Thanks for taking the time to leave us a five star review.
We always try our best to help our customers in anyway we can.
Joe Carlton,
Assistant Manager.

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