Plumber came to move a small eletric boiler today (3rd June 2026) and did a grand job. Very professional, very tidy and ive very pleased with the results. Cant wait refurbish the rest of the kitchen n... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tried and tested full boiler install, with new radiators 4 years ago. Annual service. We have had no issues at all. Very helpful and professional. Had a plumbing issue today and was fast to react, wit... See more
Della immediately makes you feel at ease. She is efficient and really does care. Our engineer, Paul, explained everything to us clearly. He arrived when we were expecting him. He was clean and tidy a... See more
My 96 year old father’s boiler failed just as the weather turned colder on a Sunday. I left a message on Magna Blueflame’s answering machine on Sunday evening and had a call back first thing on Mond... See more
Company details
- Gas Installation Service
- Bathroom Remodeler
- Boiler Supplier
- Boiler and Heating Service
- Plumber
- Radiator Repair Service
Written by the company
Magna Blueflame Plumbing & Heating is a proud family-run business based in Poole, Dorset, built on honesty, hard work, and genuine care for the people we serve. Founded and operated by husband-and-wife team Gary and Della March, we’ve grown our reputation one home at a time by delivering exceptional heating and plumbing services with a personal touch. With over 20 years of experience as a Gas Safe engineer, Gary leads every job with professionalism, technical know-how, and a commitment to doing things properly. In the office, Della ensures every customer receives clear communication, prompt responses, and a smooth, stress-free experience from the moment they get in touch. Together, we’ve built a business that treats every customer like part of the family — not just another number on a list. What makes us different? Because we’re a family business, we take pride in the small details. We keep our service area local so we can respond quickly. We give realistic arrival windows so you're never left waiting all day. We communicate through WhatsApp, phone, and email — whatever suits you best. And we’re always upfront about pricing so you know exactly what to expect before we begin. We’re Gas Safe registered, Worcester Bosch accredited, fully insured, and trusted by hundreds of local homeowners and landlords for: • Boiler installations • Boiler servicing and repairs • Emergency call-outs • Power flushing • Gas safety certificates (CP12) • General plumbing and heating support Our customers consistently tell us they appreciate our reliability, friendliness, transparency and the high standard of workmanship we bring to every job. At Magna Blueflame, we truly care about keeping your home warm, safe, and running smoothly all year round. Whether it’s a small repair or a full heating upgrade, you’ll always get honest advice, quality work, and a family-run service you can rely on. Thank you for supporting a local Dorset family business — it means more to us than you know
Contact info
8 Hooke Close , BH17 8BB, Poole, United Kingdom
- 01202382281
- Magnablueflame@live.co.uk
- magnablueflame.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A brilliant service carried out by Gary…
A brilliant service carried out by Gary and his team,They have fitted radiators throughout,New shower screen,New taps,Also in my last house they put in my new boiler for me,It’s always an amazing service by such lovely guys,Polite and professional,Della is also a lovely person who is a great go to for booking things in,I really can’t praise them enough,And will always continue to use them 😊

Reply from Magna Blueflame Ltd
Magna Blue Flame
The plumber was friendly, efficient, professional and fixed our plumbing problems quickly 👍 highly recommended. Fabulous service from initial call, to doing job. Well done Magna Blue Flame first class business from start to finish!

Reply from Magna Blueflame Ltd

Reply from Magna Blueflame Ltd
Magna Blueflame A +++++++++++
After experiencing issues with Our Boiler, we contacted blueflame they were extremely helpful and very prompt, and diagnosed the problem before they even arrived.
The plumber and office team were very professional, kind and courteous.
Arrived after just a few days and within an hour our problems were fixed.
amazing service and will be using them to service our boiler from now on.

Reply from Magna Blueflame Ltd

Reply from Magna Blueflame Ltd
Fitter was polite and friendly
Fitter was polite and friendly. He left the job tidy and did a good job.

Reply from Magna Blueflame Ltd
Low hot water flow
Had a problem with very low hot water flow. Boiler checked and given all clear which left combisave unit as possible problem. This was removed and problem sorted! Also had three new radiators fitted. Did a brilliant job, very happy customers.

Reply from Magna Blueflame Ltd
I would recommend Magna Blueflame
I would recommend Magna Blueflame, they are an excellent company the work that I have had done by them has always been done to a very high standard and the team are always polite and extremely tidy will there work.

Reply from Magna Blueflame Ltd
The guys did a great job
The guys did a great job, installed radiator and happy with end result and service provided. Admin support right from front end to completion very professional.
Highly recommend Magna Blueflame Ltd

Reply from Magna Blueflame Ltd
Absolutely amazing service
Absolutely amazing service, very friendly. Would always recommend to family and friends

Reply from Magna Blueflame Ltd
Brilliant Service and Excellent value…
Brilliant Service and Excellent value for money!
Would definitely recommend them.
Phil Wadham

Reply from Magna Blueflame Ltd
Superb service from magna blueflame
Superb service from magna blueflame. Highly recommended. Will definitely use again and recommend to friends and family.

Reply from Magna Blueflame Ltd
Called for a boiler not working
Called for a boiler not working, he found the cause of the problem which another engineer had failed to diagnose, and was able to get replacement parts and repair the boiler

Reply from Magna Blueflame Ltd
From the initial contact for a quote to…
From the initial contact for a quote to replacing our gas boiler, to completing the job, I couldn't fault them.
Gary and the team were professional but approachable. Easy to have working in our home which is so important.
The installation of a new gas boiler, pump,valves and thermostat was completed in a day: and the account was as quoted.
Great job done: certainly would recommend them and would use them again for other work.
Thank you.

Reply from Magna Blueflame Ltd
Fantastic service
Fantastic service. Fixed the issue with pipe, realised the pump needed sorting - went to source the part and fixed it the same day. Also checked the whole boiler was working well whilst at it.

Reply from Magna Blueflame Ltd
Highly recommended plumber / central heating engineers
We've worked with a lot of plumbers / central heating engineers over the years...Magna Blueflame are on another level, and we couldn't recommend them highly enough.
From first contact via Checkatrade (and a friend recommendation), to removal of our very old central heating system and installation of a brand new boiler – the entire process has been seamless.
The professional and friendly engineers completed the work during the latest lockdown, and made sure they maintained social distancing, and wore PPE.
Magna Blueflame’s communication, attention to detail and aftercare has been superb. We are looking forward to working with them again!
Thank you Della, Gary and team ⭐️⭐️⭐️⭐️⭐️

Reply from Magna Blueflame Ltd
Replacement heated towel rail.
Great service and price as quoted. Helpful and friendly engineer James did a great job.
Magna Blueflame provides an excellent…
Magna Blueflame provides an excellent service carried out by experienced gas engineers. It is a very well organised company which I have used for many years for boiler services and recently for a new boiler installation. Appointments are promptly made and reliably kept by a very efficient office.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







