Magna Blueflame Ltd Reviews 

88
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Plumber came to move a small eletric boiler today (3rd June 2026) and did a grand job. Very professional, very tidy and ive very pleased with the results. Cant wait refurbish the rest of the kitchen n... See more

Rated 5 out of 5 stars

Tried and tested full boiler install, with new radiators 4 years ago. Annual service. We have had no issues at all. Very helpful and professional. Had a plumbing issue today and was fast to react, wit... See more

Rated 5 out of 5 stars

Della immediately makes you feel at ease. She is efficient and really does care. Our engineer, Paul, explained everything to us clearly. He arrived when we were expecting him. He was clean and tidy a... See more

Rated 5 out of 5 stars

My 96 year old father’s boiler failed just as the weather turned colder on a Sunday. I left a message on Magna Blueflame’s answering machine on Sunday evening and had a call back first thing on Mond... See more

Company details

  1. Gas Installation Service
  2. Bathroom Remodeler
  3. Boiler Supplier
  4. Boiler and Heating Service
  5. Plumber
  6. Radiator Repair Service

Written by the company

Magna Blueflame Plumbing & Heating is a proud family-run business based in Poole, Dorset, built on honesty, hard work, and genuine care for the people we serve. Founded and operated by husband-and-wife team Gary and Della March, we’ve grown our reputation one home at a time by delivering exceptional heating and plumbing services with a personal touch. With over 20 years of experience as a Gas Safe engineer, Gary leads every job with professionalism, technical know-how, and a commitment to doing things properly. In the office, Della ensures every customer receives clear communication, prompt responses, and a smooth, stress-free experience from the moment they get in touch. Together, we’ve built a business that treats every customer like part of the family — not just another number on a list. What makes us different? Because we’re a family business, we take pride in the small details. We keep our service area local so we can respond quickly. We give realistic arrival windows so you're never left waiting all day. We communicate through WhatsApp, phone, and email — whatever suits you best. And we’re always upfront about pricing so you know exactly what to expect before we begin. We’re Gas Safe registered, Worcester Bosch accredited, fully insured, and trusted by hundreds of local homeowners and landlords for: • Boiler installations • Boiler servicing and repairs • Emergency call-outs • Power flushing • Gas safety certificates (CP12) • General plumbing and heating support Our customers consistently tell us they appreciate our reliability, friendliness, transparency and the high standard of workmanship we bring to every job. At Magna Blueflame, we truly care about keeping your home warm, safe, and running smoothly all year round. Whether it’s a small repair or a full heating upgrade, you’ll always get honest advice, quality work, and a family-run service you can rely on. Thank you for supporting a local Dorset family business — it means more to us than you know


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

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4.9

All reviews

(88)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

A brilliant service carried out by Gary…

A brilliant service carried out by Gary and his team,They have fitted radiators throughout,New shower screen,New taps,Also in my last house they put in my new boiler for me,It’s always an amazing service by such lovely guys,Polite and professional,Della is also a lovely person who is a great go to for booking things in,I really can’t praise them enough,And will always continue to use them 😊

March 9, 2022
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Reply from Magna Blueflame Ltd

Thank you for your kind feedback! very much appreciated and glad you are happy with the works :)

Rated 5 out of 5 stars

Magna Blue Flame

The plumber was friendly, efficient, professional and fixed our plumbing problems quickly 👍 highly recommended. Fabulous service from initial call, to doing job. Well done Magna Blue Flame first class business from start to finish!

March 9, 2022
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Reply from Magna Blueflame Ltd

Thank you for taking the time to leave us a review. Very much appreciated .

Rated 5 out of 5 stars

Very polite

Very polite, professional and trustworthy service

March 9, 2022
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Reply from Magna Blueflame Ltd

Thank you for taking the time to leave us a review. Very much appreciated .

Rated 5 out of 5 stars

Magna Blueflame A +++++++++++

After experiencing issues with Our Boiler, we contacted blueflame they were extremely helpful and very prompt, and diagnosed the problem before they even arrived.
The plumber and office team were very professional, kind and courteous.
Arrived after just a few days and within an hour our problems were fixed.
amazing service and will be using them to service our boiler from now on.

March 9, 2022
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Reply from Magna Blueflame Ltd

Thank you for taking the time to leave us a review. Very much appreciated .

Rated 5 out of 5 stars

Job well done

Job well done. Fitted well. Detailed back up and fully explained.

March 8, 2022
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Reply from Magna Blueflame Ltd

Thank you for taking the time to leave us a review. Very much appreciated .

Rated 5 out of 5 stars

Low hot water flow

Had a problem with very low hot water flow. Boiler checked and given all clear which left combisave unit as possible problem. This was removed and problem sorted! Also had three new radiators fitted. Did a brilliant job, very happy customers.

March 8, 2022
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Reply from Magna Blueflame Ltd

Thank you for taking the time to leave us a review. Very much appreciated .

Rated 5 out of 5 stars

I would recommend Magna Blueflame

I would recommend Magna Blueflame, they are an excellent company the work that I have had done by them has always been done to a very high standard and the team are always polite and extremely tidy will there work.

March 8, 2022
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Reply from Magna Blueflame Ltd

Thank you for your feedback.

Rated 5 out of 5 stars

The guys did a great job

The guys did a great job, installed radiator and happy with end result and service provided. Admin support right from front end to completion very professional.
Highly recommend Magna Blueflame Ltd

March 8, 2022
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Reply from Magna Blueflame Ltd

Hi James,
Thank you for your feedback which is much appreciated. Please could I ask why the 1 star review ?
Kind regards

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, very friendly. Would always recommend to family and friends

March 8, 2022
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Reply from Magna Blueflame Ltd

Thank you for taking the time to leave us a review. Very much appreciated .

Rated 5 out of 5 stars

Superb service from magna blueflame

Superb service from magna blueflame. Highly recommended. Will definitely use again and recommend to friends and family.

March 8, 2022
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Reply from Magna Blueflame Ltd

Thank you for taking the time to leave us a review. Very much appreciated .

Rated 5 out of 5 stars

Called for a boiler not working

Called for a boiler not working, he found the cause of the problem which another engineer had failed to diagnose, and was able to get replacement parts and repair the boiler

March 8, 2022
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Reply from Magna Blueflame Ltd

Thank you for taking the time to leave us a review. Very much appreciated .

Rated 5 out of 5 stars

From the initial contact for a quote to…

From the initial contact for a quote to replacing our gas boiler, to completing the job, I couldn't fault them.
Gary and the team were professional but approachable. Easy to have working in our home which is so important.
The installation of a new gas boiler, pump,valves and thermostat was completed in a day: and the account was as quoted.
Great job done: certainly would recommend them and would use them again for other work.
Thank you.

November 27, 2021
Unprompted review
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Reply from Magna Blueflame Ltd

Thank you for taking the time to leave us a review. Very much appreciated .

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Fixed the issue with pipe, realised the pump needed sorting - went to source the part and fixed it the same day. Also checked the whole boiler was working well whilst at it.

February 26, 2021
Unprompted review
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Reply from Magna Blueflame Ltd

Thank you for taking the time to leave us a review. Very much appreciated .

Rated 5 out of 5 stars

Highly recommended plumber / central heating engineers

We've worked with a lot of plumbers / central heating engineers over the years...Magna Blueflame are on another level, and we couldn't recommend them highly enough.

From first contact via Checkatrade (and a friend recommendation), to removal of our very old central heating system and installation of a brand new boiler – the entire process has been seamless.

The professional and friendly engineers completed the work during the latest lockdown, and made sure they maintained social distancing, and wore PPE.

Magna Blueflame’s communication, attention to detail and aftercare has been superb. We are looking forward to working with them again!

Thank you Della, Gary and team ⭐️⭐️⭐️⭐️⭐️

February 1, 2021
Unprompted review
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Reply from Magna Blueflame Ltd

Thank you for your kind feedback, very much appreciated

Rated 5 out of 5 stars

Magna Blueflame provides an excellent…

Magna Blueflame provides an excellent service carried out by experienced gas engineers. It is a very well organised company which I have used for many years for boiler services and recently for a new boiler installation. Appointments are promptly made and reliably kept by a very efficient office.

January 13, 2021
Unprompted review

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