Magna Blueflame Ltd Reviews 

88
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Plumber came to move a small eletric boiler today (3rd June 2026) and did a grand job. Very professional, very tidy and ive very pleased with the results. Cant wait refurbish the rest of the kitchen n... See more

Rated 5 out of 5 stars

Tried and tested full boiler install, with new radiators 4 years ago. Annual service. We have had no issues at all. Very helpful and professional. Had a plumbing issue today and was fast to react, wit... See more

Rated 5 out of 5 stars

Della immediately makes you feel at ease. She is efficient and really does care. Our engineer, Paul, explained everything to us clearly. He arrived when we were expecting him. He was clean and tidy a... See more

Rated 5 out of 5 stars

My 96 year old father’s boiler failed just as the weather turned colder on a Sunday. I left a message on Magna Blueflame’s answering machine on Sunday evening and had a call back first thing on Mond... See more

Company details

  1. Gas Installation Service
  2. Bathroom Remodeler
  3. Boiler Supplier
  4. Boiler and Heating Service
  5. Plumber
  6. Radiator Repair Service

Written by the company

Magna Blueflame Plumbing & Heating is a proud family-run business based in Poole, Dorset, built on honesty, hard work, and genuine care for the people we serve. Founded and operated by husband-and-wife team Gary and Della March, we’ve grown our reputation one home at a time by delivering exceptional heating and plumbing services with a personal touch. With over 20 years of experience as a Gas Safe engineer, Gary leads every job with professionalism, technical know-how, and a commitment to doing things properly. In the office, Della ensures every customer receives clear communication, prompt responses, and a smooth, stress-free experience from the moment they get in touch. Together, we’ve built a business that treats every customer like part of the family — not just another number on a list. What makes us different? Because we’re a family business, we take pride in the small details. We keep our service area local so we can respond quickly. We give realistic arrival windows so you're never left waiting all day. We communicate through WhatsApp, phone, and email — whatever suits you best. And we’re always upfront about pricing so you know exactly what to expect before we begin. We’re Gas Safe registered, Worcester Bosch accredited, fully insured, and trusted by hundreds of local homeowners and landlords for: • Boiler installations • Boiler servicing and repairs • Emergency call-outs • Power flushing • Gas safety certificates (CP12) • General plumbing and heating support Our customers consistently tell us they appreciate our reliability, friendliness, transparency and the high standard of workmanship we bring to every job. At Magna Blueflame, we truly care about keeping your home warm, safe, and running smoothly all year round. Whether it’s a small repair or a full heating upgrade, you’ll always get honest advice, quality work, and a family-run service you can rely on. Thank you for supporting a local Dorset family business — it means more to us than you know


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(88)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service

Great, honest, hardworking company. Took on a very difficult job of replacing internal soil pipe. Price was more than fair. They were there when they said they would be, left the place tidy. What more could you ask for... They have done a few jobs for me and I have never been disappointed. I would highly recommend Gary, Dave, Della and James at Magna Blueflame

February 22, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

thanks Duncan we value your feedback from all the team

Rated 5 out of 5 stars

Quick and efficient.

Given appointment very quickly, professional, friendly and knowledgeable service. Good value for service of boiler. Paying invoice easy and efficient. I recommend Magna blue flame and will be using them again. Thank you

February 22, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

thanks for the great feedback, much appreciated

Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company. I used this particular company for my boiler services every year. I have also had all new radiators fitted everywhere in my house and the quality of work was excellent. Anytime I have called the company I have had a response straight away. I am really pleased with the service they have provided. I would give a 5 star rating.

February 22, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Your feedback is really important to us, thank you for taking the time to complete this.

Rated 5 out of 5 stars

Fantastic team

Fantastic team, great service from the lady on the phone( great communication) all the way to the man with the tools(punctual and knowledgable). Definitely recommend.

February 22, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thank you for your feedback,Very much appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look