Magna Blueflame Ltd Reviews 

88
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Plumber came to move a small eletric boiler today (3rd June 2026) and did a grand job. Very professional, very tidy and ive very pleased with the results. Cant wait refurbish the rest of the kitchen n... See more

Rated 5 out of 5 stars

Tried and tested full boiler install, with new radiators 4 years ago. Annual service. We have had no issues at all. Very helpful and professional. Had a plumbing issue today and was fast to react, wit... See more

Rated 5 out of 5 stars

Della immediately makes you feel at ease. She is efficient and really does care. Our engineer, Paul, explained everything to us clearly. He arrived when we were expecting him. He was clean and tidy a... See more

Rated 5 out of 5 stars

My 96 year old father’s boiler failed just as the weather turned colder on a Sunday. I left a message on Magna Blueflame’s answering machine on Sunday evening and had a call back first thing on Mond... See more

Company details

  1. Gas Installation Service
  2. Bathroom Remodeler
  3. Boiler Supplier
  4. Boiler and Heating Service
  5. Plumber
  6. Radiator Repair Service

Written by the company

Magna Blueflame Plumbing & Heating is a proud family-run business based in Poole, Dorset, built on honesty, hard work, and genuine care for the people we serve. Founded and operated by husband-and-wife team Gary and Della March, we’ve grown our reputation one home at a time by delivering exceptional heating and plumbing services with a personal touch. With over 20 years of experience as a Gas Safe engineer, Gary leads every job with professionalism, technical know-how, and a commitment to doing things properly. In the office, Della ensures every customer receives clear communication, prompt responses, and a smooth, stress-free experience from the moment they get in touch. Together, we’ve built a business that treats every customer like part of the family — not just another number on a list. What makes us different? Because we’re a family business, we take pride in the small details. We keep our service area local so we can respond quickly. We give realistic arrival windows so you're never left waiting all day. We communicate through WhatsApp, phone, and email — whatever suits you best. And we’re always upfront about pricing so you know exactly what to expect before we begin. We’re Gas Safe registered, Worcester Bosch accredited, fully insured, and trusted by hundreds of local homeowners and landlords for: • Boiler installations • Boiler servicing and repairs • Emergency call-outs • Power flushing • Gas safety certificates (CP12) • General plumbing and heating support Our customers consistently tell us they appreciate our reliability, friendliness, transparency and the high standard of workmanship we bring to every job. At Magna Blueflame, we truly care about keeping your home warm, safe, and running smoothly all year round. Whether it’s a small repair or a full heating upgrade, you’ll always get honest advice, quality work, and a family-run service you can rely on. Thank you for supporting a local Dorset family business — it means more to us than you know


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

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4.9

All reviews

(88)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service from Gary and the team…

Superb service from Gary and the team at all stages of resolving our issue. Excellent communications and completed the job quicker than expected by bringing in extra people. Would highly recommend.

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Quick and easy to book

Quick and easy to book, came on time did job efficiently.

July 14, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thankyou for lovely feedback

Rated 5 out of 5 stars

Excellent communication and work…

Excellent communication and work competed to a high standard. Very happy with the service

July 8, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thanks Lucy for your feedback. Very much appreciated .

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round, came my way by referral from a friend and I wouldn't hesitate to recommend. Thank you.

July 7, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Many thanks Alan for great review ! All the best

Rated 5 out of 5 stars

Excellent service from blue magna blue flame .2nd to none

Excellent service second to none .
Very polite nothing too much trouble . The price your given is the price you pay .
Definitely recommend this company I been using them for several years and will continue to do so .

July 7, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thank you Carole for taking the time to leave review. Thanks for lovely feedback :)

Rated 5 out of 5 stars

Great sevice.

The usual friendly, prompt and efficient service, I would highly recommend to any one.

July 7, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thank you for your kind feedback

Rated 5 out of 5 stars

Lost hot water.....

Lost hot water, Contacted Magna out of hours where they diagnosed the fault through a short video. Order part on the Thursday fitted on the Friday. Couldn’t fault the service. Thanks again.

May 18, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thank you Andy for your kind words , much appreciated :)

Rated 5 out of 5 stars

Gary has done quite a lot of work for…

Gary has done quite a lot of work for us over the last few years. Always reliable and highly recommendable.

May 18, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thankyou for your feedback - look forward to doing work for you in the future

Rated 5 out of 5 stars

Very impressed with the service…

Very impressed with the service provided by Magna Blueflame. They could not have been more helpful. Detailed quote with explanations for extra items. Work done extremely promptly - despite it being an emergency in the middle of a global crisis.

Received quote by email and confirmations via text and phone call.
They could not have done anymore to help.
Excellent service

May 18, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thank-you so much for your kind words , much appreciated

Rated 5 out of 5 stars

Emergency call out

Emergency call out during lockdown for my elderly mothers boiler - excellent communication throughout and great service

April 29, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thankyou for your kind words , much appreciated

Rated 5 out of 5 stars

Replace Thermostat

Great quick service in these difficult times, completely no contact repair , and payment, online . Thank you .

April 28, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thank you very much for your feedback. Much appreciated during these difficult times.

Rated 5 out of 5 stars

As always James did a great job

As always James did a great job. This time it was quite difficult as tiling issues not well coordinated with plumbing, we should have planned ahead. James was patient and courteous when some would have got irritable. Quality work and good people skills.

March 26, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Thankyou for your kind feedback

Rated 5 out of 5 stars

work done

everything was done correctly clean and tidy,recommend them to anyone thanks colin jean.

March 12, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

thanks for taking the time to review our company, much appreciated

Rated 5 out of 5 stars

wonderful service would highly…

wonderful service would highly recommend !

March 10, 2020
Unprompted review
Magna Blueflame Ltd logo

Reply from Magna Blueflame Ltd

Hi we really do appreciate your feedback and hopefully will work with you again in the future.

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