The boys were very pleasant and helpful…. Took time to explain things and answer questions. I never felt pressured…. Even though it was 5 pm on a Friday afternoon! I made an alteration to my polic... See more
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I have been with Magnet for about ten years, I think, for house insurance. They do a Flood Re insurace and I like the way they update me and do a bit of research when renewal time comes (or switch ti... See more
Company replied
Aidan Albert, our broker at Magnet, is superb. We had a flood when a new pipe connection was incorrectly fitted during a boiler installation and water gushed through two floors. Aidan has gone above... See more
Company replied
This insurer gives a phone number answered promptly by a well-informed human. This is SUCH a rare and helpful experience. We have just taken out insurance: I hope this swift direct contact continues t... See more
Company replied
Company details
Written by the company
Insurance Broker specialising in UK Property Insurance
Contact info
Newark Beacon, NG24 2TN, Newark-on-Trent, United Kingdom
- 01636 858249
- info@magnetinsurance.co.uk
- magnetinsurance.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Always good and find amazing deals what…
Always good and find amazing deals what more can I ask for whats not to like!
April 9, 2024
Reply from Magnet Insurance Services Ltd
Thank you for your review Miss Johnson and sticking with us! We really appreciate your business and comments
Very helpful and supportive team…
Very helpful and supportive team throughout the process in order for us to sort out our home and contents insurance renewal.
April 9, 2024
Reply from Magnet Insurance Services Ltd
Thank you for your review Steve! We really appreciate the feedback and really happy to hear our staff were able to help get you sorted
good service
April 8, 2024
Reply from Magnet Insurance Services Ltd
Thank you for your review! We really appreciate the feedback
Reply from Magnet Insurance Services Ltd
Thank you for your review Mrs Berry! We're thrilled you were happy with the process and the service
Helpful & answered queries.
April 4, 2024
Reply from Magnet Insurance Services Ltd
Thank you for your review! We really appreciate the feedback
Reply from Magnet Insurance Services Ltd
Thank you for your review Steve! We really appreciate you renwing with ourselves for another year
Reply from Magnet Insurance Services Ltd
Thank you for your review Rick! Happy to hear you were happy with the process and product
Straightforward to complete
March 31, 2024
Reply from Magnet Insurance Services Ltd
Thank you for your review! We really appreciate the feedback
Reply from Magnet Insurance Services Ltd
Thank you for your review! We really appreciate the feedback
Reply from Magnet Insurance Services Ltd
Thank you for your review and choosing us for your insurance Martin! Please feel free to contact us if you ever need any assistance on your policy
Reply from Magnet Insurance Services Ltd
Thank you for your review! We really appreciate the feedback
A company that gives you a good honest…
A company that gives you a good honest realistic price without unnecessary haggling.
March 25, 2024
Reply from Magnet Insurance Services Ltd
Thank you for your review Mr Hughes! Glad to hear you were happy with the price and service
Extremely helpful
May 4, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review! We really appreciate the feedback
A very professional and organised approach.
A reminder well in advance, furnished with a proposal to meet my needs. Easy access by phone to clarify some items. All agreed and payment taken without fuss.
All the hassle was eliminated by a very professional and organised approach.
Thank you
March 25, 2024
Reply from Magnet Insurance Services Ltd
Thank you for your review and renewing with us for another year! Happy to hear you found the process straightforward and happy with the service
Ten years or so.
I have been with Magnet for about ten years, I think, for house insurance. They do a Flood Re insurace and I like the way they update me and do a bit of research when renewal time comes (or switch time) to let me know or at least feel that I don't absolutely need to double check when I'm really busy - which seems to be a lot nowadays. I had a roof issue a few years ago, no problem with insurance claim. Otherwise I like to let insurance policies sleep peacefully and undisturbed in the hope they will never be needed
March 18, 2024
Reply from Magnet Insurance Services Ltd
Thank you for your review and sticking with us! We try take out all the hassle in shopping around for our customers when insurers put the premiums up. Glad to hear that you're happy with the work we carry out and appreciate your business :)
Great service
I was pleased with the service from Magnet who dealt with my renewal efficiently.
March 25, 2024
Reply from Magnet Insurance Services Ltd
Thank you for your review Simon and renewing with ourselves this year! We really appreciate your business
Renewal was painless
Renewal was painless due to the Magnet agent being able to explain everything that was requested although not able to give advice. The final cost was acceptable and within the range indicated on a 'household' website.
Would not hesitate to use Magnet again
March 23, 2024
Reply from Magnet Insurance Services Ltd
Thank you for your review Gordon and choosing Magnet for your insurance! Happy to hear that we were happy with the service. If there's anything else you need, please don't hesitate to contact us
Reply from Magnet Insurance Services Ltd
Thank you for your review Gary! We really appreciate the feedback
Reply from Magnet Insurance Services Ltd
Thank you for your review! We really appreciate the feedback
Kristian Johnston (who had been…
Kristian Johnston (who had been recommended to me) was very responsive, perfectly understood our requirements and found a solution within 48 hours of our first discussion
March 15, 2024
Reply from Magnet Insurance Services Ltd
Thanks for your review Stuart! Thrilled to hear Kristian was able to find you cover and that you were happy with the service. We'll be sure to pass your comments on :)
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