Maids.cc Reviews 234

Maids.cc intervened quickly and effectively when I had to replace the maid for my elderly mother. Ms. Sondoss Gharbi (maid manager) in particular understood my mother’s needs and helped us to select the best possible option among different maids. My mother needs attention, patience and care and Ms. Anicel Arcio Labotero with her joyful character and good work organization proved to be the optimal choice. We owe to Ms. Sandoss’ professional help this good result. Thank you!

DO NOT TRUST THEM!

They tried to steal my nanny when I was applying for a visa with them. I am currently 8 months pregnant and they tried to poach her. Telling her they will give her another opportunity as we cancelled the visa process with them midway.

Super unethical practices their customer service sucks only talk to you when u need to pay them and then they ignore you.

Chef Clara is the best experience we ever had. Reccommended!!

hired people without identification terrible call service

Sundos was helpful, explained each nanny’s strengths and accommodated my busy schedule.

I do not recommend this company at all.
I dealt with them for two months, and they promised many services before hiring the maid. After we ended the contract, they kept calling dozens of times to renew it, even though we clearly stated that we were not interested.

More than a month after the contract had ended, they sent a message claiming that I owed AED 1,200 for seven days in June that I had allegedly not paid — which was untrue, as I always paid my subscription on time. In fact, in the third month, even though I had not renewed, they charged my card without my consent, which forced me to cancel my card.

Do not deal with them — this was the worst experience I’ve ever had.

After six months with this maid service, my experience has been extremely frustrating. The maids sent to our home consistently arrive untrained, struggling with even the simplest tasks like washing dishes properly. We’ve had multiple training sessions with their trainer, but there’s zero long-term improvement.
The biggest issue? When we request a replacement, the cycle just restarts—another untrained maid, another round of wasted time and money. It feels like the company randomly assigns whoever is available without considering our requests or the maid’s actual skills. There’s no compensation for the inconvenience, and no effort to ensure consistent quality.
We’re paying for a professional service, not an endless training program for their staff. Until this company invests in proper training, accountability, and customer care, I cannot recommend them to anyone who expects reliable, skilled help.

The company has been really supooertive in this journey. Initially we chose a maid of outlr choice and got them to sponsor her visa in which the process was easy and reasonable. Once our first maid left we wanted to explore the opportunity of get a maid directly from maids.cc. but the the first two maids we chose were nit compatible with our requirements. The change process was easy. As we requested quick successive maid changes, maids.cc put us in contact with a maids manager named Lor, who carefully listened to out requirements and shortlisted 3 suitable maids and arranged an interview for us with them and finally we were able to find the suitable one for us. All this without charging any additional payment. Really happy how Lor and Maids Cc handled the situation.

Lor was great help. She changed the initial maid we had and found the correct one for us. Great service

Excellent experience. Sondoss was very friendly, professional and helpful. She explained everything to us clearly and she gives an impression of confidence

The worst company I deal with my whole life
Please get rid of this scammers!!!!! Contact me to tell my story !!!! Please please never deal with them
Stop hiring maids

To whom it may concern,

We would like to sincerely thank Merry for her exceptional support and dedication. After facing multiple challenges with our previous maids, Merry stepped in and went above and beyond to ensure we were satisfied and supported.

She made the effort to personally travel from Dubai to Abu Dhabi, bringing with her three potential maid candidates for us to interview in person. She gave us the time and space to choose the right fit for our home and needs.

To compensate for the days we were left without maid support, Merry offered a 7-day free trial, which was a thoughtful gesture and much appreciated. She also went further by arranging a cooking trainer to help develop our current maid’s skills, knowing how important this was for our household.

Additionally, she managed the logistics of transporting belongings from Dubai to Abu Dhabi via taxi and stayed in close contact throughout the day via WhatsApp with timely updates to ensure everything went smoothly.

Her professionalism, responsiveness, and willingness to go the extra mile did not go unnoticed. Both my wife and I are very pleased with the outcome, and we are happy to have Merry as our ongoing point of contact.

We highly appreciate her efforts and confidently recommend her to anyone seeking a reliable and dedicated coordinator.

Warm regards,
Khaled Chehab

Sondos was super helpful, she understood my struggles and proposed a few maids that have the experience and skills I was looking for.
She also arranged a trainer and was available for any questions I have.

Overall, I’m hoping thr new maids integrates well and is the right fit for my family

The overall experience was not great, but Lor made it much easier. She was responsive, approachable, and helpful throughout. She made the process easier to deal with, appreciate her help!

I was having issues with selecting the suitable nanny to my family, and luckily Merry came to the rescue and took the extra mile to select my best option and assisted me all the way through. Many thanks for efforts in being attentive.

Everyone was polite and attentive

Merry is a great manager and know her job!!

Subject: Extremely Disappointed with Maids.cc - Stolen Money and Unprofessional Behavior

Their maids steal money from your houses
Hurt youre kids
And if you tell the company, not only they dont care. But also, they block you and not respond

She helped to train the maid I selected nicely and explained to her my routines and taught her how to cook pasta and grilled chicken and my kid loved it! She was very patient in listening my needs!

Reliable company that you can trust in getting a maid. My experience is very good.