Maids.cc Reviews 234

horrific spammers. Will NEVER use. Have no RESPECT for requests to not spam. AVOID,.

@Reply - respectful?! You wouldn't know the meaning! I asked you to STOP which you acknowledged, and within 15 minutes I had another marketing/automated message, I then had two further phone calls, you guys are absolute parasites and I'll avoid you like the plague.

And to ADD - I DON'T WANT YOU TO 'REACH OUT' - just LEAVE ME ALONE!!!!

Had an issue with the first maid sent and had a daily follow up on the maid that best fits my home. Finally resolved by Ms Kamelya, the maids manager who brought in 3 maids to my house for an interview and afterwards got someone that I was comfortable working with. I loved her warmth and kindness towards me ensuring that I get a maid that I will be happy with as well as Aram that kept calling to check up on me ton how well he can assist me on the maids cc app.

Very good experience

Merry has consistently demonstrated professionalism and excellent leadership skills in supervising the staff

Esther was our assigned trainer for our nanny and she is really amazing! One of the most helpful and supportive trainers I’ve ever met! She listens and takes on board all issues always trying to come up with solutions and a logical approach. Maid cc is blessed to have her and the way she deals with maids is kind but still firm and fair.

Lor is the best, she is like a friend for me, thank you so much Lor ❤️

Chef Clara was very patient and eager to listen to new ideas for a variety of recipes. She made Rodjean comfortable in her kitchen activities
The children appreciated her variety and taste of the dishes. Chef Clara is very professional and polite

Thank you for visiting today Chef. Our Maid Jocelyn found it very useful and has given her more confidence. Instructions for the cooking session were clear and easy to follow

Kamelya is the sweetest and most positive person I have dealt with at Maids CC over the past 3 years. She listened to my requirements, which were many, went back and forth between potential candidates and got back to me within hours, solving my problem.
She’s lovely and has an infectious can do attitude, thank you very much Kamelya!

Both Arlene and chef Clara have been fantastic help. They were both very professional and talked me through what they were going to do and what they had done with our maid Analyn. Analyn is also very happy with the new skills learnt, so thank you both so much!

Useless service
High hidden monthly fees
Worst Health insurance

Chef Clara is amazing !!!!! My nanny learn a lot with her she is the best chef we had at home you can go with her blindly I recommend her 100% !!!! ❤️❤️❤️❤️
Than you so much Clara!!!!!!
But also I want to say how much I’m happy with our nanny she is perfect for our family very kind willing to learn and very good making sure the house is clean!! ❤️❤️❤️

Jessica was very helpful, and understanding of my need and what I need from the candidate .

Terrible service and HIGHLY NOT RECOMMENDED!!! WE REGRET GETTING INTO BUSINESS WITH THEM!!!

The below review is from almost 2 months ago. For 2 months now we are living a nightmare with this company. We paid almost 10k AED for 2 years visa, medical and other services. We have a nanny since then. From 25th to the month they start sending threatening messages to pay nanny’s salary to them or else her visa will be cancelled. They keep on sending higher amount link that’s in the contract demanding and threading to pay it. Eventually after days of arguments we received the correct link with correct amount. We paid it before end of the month. Even after payment we still kept on receiving threading calls and messages everyday that her visa cancelation process started.
Nanny received message that her salary will be 500 AED less than we agreed and I transferred to the company. They are literary stilling from her salary.
For last month we paid her salary to the company. Company sent message to Nanny to ask her salary from me. Maid cc literary refused to pay her July salary which was paid by us to the company already.
2 MONTHS NON STOP STRESS FROM THIS COMPANY WHICH IS DOING FRAUD ACTIVITIES!!!
For months we have been exchanging messages with this company. After having bed experience with previous company, we tried to make sure that this time were choosing the right one. Unfortunately! Before making payment they were following up with me 24/7. After making payment they barely were in touch until I started complaining. Moreover, I chose and paid for one nanny services. Right after making payment we received information that she was not available. Disappointing!!!
They sent another maid who doesn’t have skills of taking care of the child. Eventually she helped me with house work and I had to be with my child myself by putting aside what I had to do that day.
For 2 days several times I have mentioned that I need NANNY, not a maid for Monday before 08:00 to be in my place. Because I have to leave for improvement meeting. Regardless multiple reminders since yesterday, they keep on texting she will come between 8-9 am or 8-10 am. Still she didn’t arrive and I have to cancel my important meeting. And none of them are responding my calls and messages.
That’s what you get from them! Terrible service and stress.

NOT RECOMMENDED!!!

Mimi was very helpful assisting us with our maid’s training. She showed her how to do the proper cleaning of the glasses and mirrors. I could notice that our maid got more efficient and proactive after the training.

The team at maids cc is very helpful and accommodating. Ms Sondoss has been very professional and proactive in her support. Thank you very much and I definitely refer maids cc for the support of maids.

I was really impressed by how Maids.cc have plan and define the model it’s easy efficient et everything it’s already set up for the families.
But an organization is efficient thanks to the people working in it and I have to say that Merri is a great professional involved and committed to deliver the best service to the customer. So thanks Merri!

Liars and only nice spoken
Choose one hire maid
Then hey said she is sick
Then choose 3 others and then they somehow blocked my number and can’t reach their number and my sister can reach them cause her number not listed
Then they are sending g only one maid !!!
Prejudice that I am local uae and Muslim and n a wheelchair !
Noaf Albustani

We used MaidCC’s services from January 2025 to June 2025. The domestic worker assigned to our household was excellent — professional and hardworking. But when she chose to resign after completing two years with us, the way the agency handled her exit process was very concerning.

She gave written notice and completed her full notice period. However, after her final day, the agency claimed her resignation was not valid due to how it was submitted — something that had never been mentioned before.

They refused to cancel her visa unless she signed paperwork confirming she was not owed anything — despite not having received her final salary, unused leave, or gratuity. No breakdown of what was due was provided, and the amount withheld was never explained clearly. After multiple visits and calls, she left without being paid, simply to end the stress.

At one point, a lower payment was offered — but only if we removed our negative feedback online. When we declined, the conversation ended immediately.

We’ve since moved to another agency where the process has been far more transparent and respectful.

We’ve also noticed that some reviews — including ours — have been flagged for removal on google. These were based on direct personal experience, and we believe it’s important that honest feedback remains visible so others can make informed choices.

Please AVOID this company at all cost!!!

Please read this before using MaidCC — whether you're considering them as a client or a worker.
My husband was a client of MaidCC, and I was also involved in the process since the maid worked for our household. Unfortunately, our experience with this company has been extremely negative, and we feel it's important to share our story so others can make an informed decision.

As a client, be aware of the following:

* Poor communication: Their entire WhatsApp system is chatbot-driven, making it incredibly difficult to get real answers. You often end up in frustrating loops without proper human support.
* Hidden and inflated costs: Even under their long-term contract, where they are the employer, MaidCC tried to pass on additional costs to us — including the maid’s medical insurance. As per MoHRE regulations, this is the employer’s responsibility. To make matters worse, they charged us almost double the actual cost of government scheme insurance (which is around AED 300), appearing to profit from the markup.
* Misleading sales promises: We were told — and even received written confirmation via their chatbot — that a replacement maid would be provided free of charge when our maid took annual leave. Later, they claimed this benefit only applies to short-term contracts.
* Concerning ethical practices: If you care about how domestic workers are treated, please also consider the following issues that came to light through our maid’s experience.

As a maid (worker), these are the serious issues we witnessed:

* Illegal leave policies: Maids are not allowed to take annual leave in their first year — a clear violation of labour law. They are told their leave is “paid out” as an extra AED 500/month, but this is not documented in any contract.
* Delayed leave into second year: In the second year, annual leave is only granted after the maid renews her visa — effectively denying leave for two full years, again against labour law.
* Exploitation during standby periods: While waiting to be placed with a family, maids receive AED 500/month — which MaidCC later claims is a loan, not pay. This debt is used to justify withholding pay if a maid leaves.
* Unfair resignation process: The only communication channel is WhatsApp, and when a maid resigns through it, management acknowledges it — but later claims it's invalid unless submitted in person. This loophole is not disclosed until the final stages, and they use it to withhold final salaries, which MoHRE confirmed is unlawful.
* Flight allowances are insufficient: They promise a flight home, but the allowance is far less than the actual cost of a return ticket.
* Threats during notice period: Maids are sent threatening messages stating they’ll be reported as “absconded” (with salary held) unless they return to company housing — even after completing their notice period. This is not aligned with MoHRE regulations.
* Coercion at visa cancellation: When our maid went to cancel her visa, MaidCC refused to proceed unless she signed away her legal entitlements. They claimed she owed thousands in deductions, many of which were not legitimate. If we hadn’t intervened, she may have signed everything away under pressure. In the end, she walked away with her annual leave and gratuity — but had to forfeit her final salary just to end the ordeal and stress they were putting her under with unwarranted threats.

This experience was incredibly distressing for our household and for the maid involved. We strongly encourage anyone considering MaidCC — either as a family or a worker — to weigh these issues carefully. Since leaving them, we have moved to Tadbeer (HousekeepingCo), where the experience has been far more transparent and respectful on both sides.