June 2026 - Current order - Placed order, expecting delivery, still waiting weeks later. Not nice peeps. Have seen others that are told 'we didn't see your email'. Must not have seen all of mine, I... See more
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I placed an order on 11 May 2026, have not received my order. Sent a few emails to the store, sent message on their Facebook page, and still no reply. I expected better communication and service.
Prompt service, items ordered were wrapped well for protection from breakage, with a lovely note enclosed. Items were reasonably priced & were received well by friend as a gift. Transport took a littl... See more
Company replied
My order arrived very quickly and all items were exactly as described. I absolutely love my four Hamptons coffee/tea mugs, they’re gorgeous, so well made, beautifully balanced and just the right size... See more
Company replied
Company details
Written by the company
Inspired by the love of country life, maisie & clare endeavors to bring you a collection of homewares and home decor items that are relaxed, stylish, and affordable. Homewares that fit into cosy corners, entertaining & productive kitchens and outdoor gardens allowing you to create the home you desire and love, or to find a gift that you would be delighted to give. We operate solely online and are based on the Mornington Peninsula, Victoria. Standard shipping on orders is $9.95 Aust Wide with free shipping on all orders over $150.
Contact info
Australia
- maisieandclare.com.au
3.1
Average
198 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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People also looked at
Beautiful products
Beautiful products, exactly as photographed on the website. Items were shipped very promptly, and well communicated at all stages. Will definitely shop here again. Many thanks!
July 9, 2024
Maisie and Clare,I am always happy with…
Maisie and Clare,I am always happy with the purchases that I get through you.
May 2, 2024
Paper Napkins
The quality of the products, on-line ordering and delivery was excellent and the value for money is also excellent! I would highly recommend Maisie & Clare !
April 27, 2024
Quality, Efficient, simply easy
Easy to navigate the website and buy what I wanted delivered quickly and the quality of the merchandise is excellent.
April 23, 2024
Product arrived safely packed.
Product arrived safely packed.
Beautiful design tea pot at a affordable price.
April 19, 2024
Great Products
Great Products, great Tracking and ontime delivery. Very happy with my purchase.
April 19, 2024
Great customer service
Great customer service! Helped correct my order so promptly I was very impressed. Fast dispatch too, just need Aust post to do the same
March 25, 2024
The product met all my expectations and…
The product met all my expectations and delivery was timely
March 21, 2024
Late Birds
My Bird Bookends finally arrived today - 12 days or so late, but I am grateful to Maisie & Clare for their attempts to locate my parcel.
And.... the bookends are super cute!
April 3, 2024
Unprompted review
My purchase is now 6 days overdue
My purchase is now 6 days overdue. It's a birthday gift, so it's extra frustrating - the birthday is long gone.
I've tried contacting Sendle via their Chat line - utterly hopeless, completely useless, all you get is their Bot. I am really not happy.....
March 5, 2024
Reply from Maisie & Clare
Hi Annie, I'm sorry to hear this. However we haven't received any email about this from you until we saw this review unfortunately?
This seems to be a Sendle delivery issue with an unknown delay. I have flagged an investigation with them via the tracking page so they will now investigate why they have such a delay on the delivery.
Could you please email us directly to hello@maisieandclare.com.au so we can discuss the review and the shipping issue. We can help escalate a complaint with Sendle. Thank you.
Great service
Great service. Product (2 jugs) as described. Timely dispatch. And securely packaged All round - excellent.
February 29, 2024
Faulty Product - No quality checking
Purchased a rope door stop and the rope was all undone-on opening. Have emailed but still waiting for a reply.
February 5, 2024
Reply from Maisie & Clare
Hi Rose,
We addressed this issue with you promptly at the time and sent out a replacement at no charge, and let you keep the previous door stop also.
I'm hoping you can update your review to reflect this. Thanks so much.
Excellent product choice and fast…
Excellent product choice and fast delivery. Highly recommend Maisie & Clare.
January 21, 2024
Exceptional Customer Service!
Very happy with my purchase and even happier with the customer service. I placed my order in the morning and it was shipped that same day. Much appreciated.
December 20, 2023
Great quality
Delivery was within 7 days. The quality was better than expected. I would definitely purchase again from this company.
December 6, 2023
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