Maisie & Clare Reviews 

198
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

June 2026 - Current order - Placed order, expecting delivery, still waiting weeks later. Not nice peeps. Have seen others that are told 'we didn't see your email'. Must not have seen all of mine, I... See more

Rated 1 out of 5 stars

I placed an order on 11 May 2026, have not received my order. Sent a few emails to the store, sent message on their Facebook page, and still no reply. I expected better communication and service.

Rated 5 out of 5 stars

Prompt service, items ordered were wrapped well for protection from breakage, with a lovely note enclosed. Items were reasonably priced & were received well by friend as a gift. Transport took a littl... See more

Company replied

Rated 5 out of 5 stars

My order arrived very quickly and all items were exactly as described. I absolutely love my four Hamptons coffee/tea mugs, they’re gorgeous, so well made, beautifully balanced and just the right size... See more

Company replied

Company details

  1. Home Goods Store
  2. Decoration and Interior Design Store
  3. Gift Shop

Written by the company

Inspired by the love of country life, maisie & clare endeavors to bring you a collection of homewares and home decor items that are relaxed, stylish, and affordable. Homewares that fit into cosy corners, entertaining & productive kitchens and outdoor gardens allowing you to create the home you desire and love, or to find a gift that you would be delighted to give. We operate solely online and are based on the Mornington Peninsula, Victoria. Standard shipping on orders is $9.95 Aust Wide with free shipping on all orders over $150.


Contact info

3.1

Average

TrustScore 3 out of 5

198 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.1

All reviews

(198)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy online ordering.

Easy online ordering, I could track my order from the time it was dispatched. Products I order were exactly what l received. Very happy with my experience, and will order from you again.

April 14, 2023
Maisie & Clare logo

Reply from Maisie & Clare

Thank you Rhonda - Glad to hear this xx

Rated 5 out of 5 stars

Great product

Great product with excellent customer service and delivery time 👍

April 8, 2023
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Reply from Maisie & Clare

Thank you xx

Rated 5 out of 5 stars

Easy to order

Easy to order. Nice products. Exactly what I was looking for

April 3, 2023
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Reply from Maisie & Clare

Thanks Anna x

Rated 5 out of 5 stars

Great products

Great products! Very happy with the lovely bowls I purchased from Maisie & Clare. Quick delivery and the customer service was excellent! Thank you.

April 1, 2023
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Reply from Maisie & Clare

Thank you Terri, appreciate the review x

Rated 5 out of 5 stars

Gorgeous Plant Mister!

I recieved my plant mister today. Everything I had expected. Delicate lovely and good quality! Thanks M & C for your lovely card aswell. Beautiful touch

March 12, 2023
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Reply from Maisie & Clare

Thank you Peta, glad you love it x

Rated 2 out of 5 stars

Slow delivery

Your Serviettes arrived two days after the event…… slow delivery system! However the Serviettes are lovely!

March 8, 2023
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Reply from Maisie & Clare

Hi Claire,

We're so sorry that your serviettes didn't arrive in time. We shipped these out within 24 hours of your order I believe. Unfortunately sometimes the delivery times from VIC to WA can be quite slow - depending on the area.

Feel free to send us an email to hello@maisieandclare.com.au to discuss further. Thank you x

Rated 5 out of 5 stars

Cute bee mugs

Cute bee mugs, easy ordering and fast delivery.
These are being filled with eggs for Easter presents and I can’t wait to gift them

March 19, 2023
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Reply from Maisie & Clare

So glad to hear this - how exciting & thank you for your review xx

Rated 5 out of 5 stars

Good service.

The item was listed as on back order, however it arrived in a reasonable time and very well packed. I was happy with the service I received.

February 25, 2023
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Reply from Maisie & Clare

Thank you Christine!

Rated 5 out of 5 stars

It is easy to order

It is easy to order. Items are clear and a great variety to choose from. Delivery was quick.

February 20, 2023
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Reply from Maisie & Clare

Thank you Kim :)

Rated 5 out of 5 stars

My experience was great because…

My experience was great because everything happened as hoped it would. Easy to order, easy to pay safely, easy to pick up from my post office box. I was kept informed about the journey of my parcel and when it arrived, in perfect condition, it was all I expected it to be. Thank you everyone at Maisie and Claire.

February 18, 2023
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Reply from Maisie & Clare

Thank you Helen, really appreciate this review xx

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