Major Recruitment Reviews 77

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Emma Purdon was great! Really helpful and make the process of starting and getting a new job as easy as possible, she found a perfect fitting role for me!

Rated 1 out of 5 stars

AVOID. They have no respect for their workers. They failed to inform me about my shifts being cancelled. They give you the worker handbook, but they don't follow ANYTHING written in it. Never in my li... See more

Company replied

Rated 5 out of 5 stars

I signed up with Major Recruitment in Bristol. I have been managed by Jade Ingleston. Over the past few months Jade has been amazing, always immediately replying and resolving any queries. Jade is ve... See more

Company replied

Rated 5 out of 5 stars

I've had a great experience with Major Recruitment Glasgow branch namely Alan. Very professional, friendly, reassuring when you just lost your job and don't know your way around in the flood of job se... See more

Company replied

Company details

  1. Recruitment Service
  2. Employment Consultant
  3. Recruiter

Written by the company

Major Recruitment – People First. Always. At Major Recruitment, we believe recruitment should feel human, not transactional. For over 34 years, we’ve been connecting great people with great businesses across the UK, building careers, strengthening teams and creating partnerships that genuinely last. We recruit across Manufacturing, Engineering, Industrial, Commercial, Professional Services, Driving, Healthcare and more – supporting everyone from ambitious jobseekers to growing SMEs and national brands. Whether you’re looking for your next opportunity or your next hire, our expert consultants take the time to understand you, not just your CV or job spec. We’re proud of our culture, known internally as the Major family – built on being genuine, passionate, resilient and progressive. That means honest advice, fast responses, real support and always doing the right thing, even when no one’s watching. We don’t believe in quick fixes or box-ticking recruitment. We believe in long-term relationships, open conversations and delivering results that make a real difference. If you’ve worked with Major Recruitment – as a candidate or a client – your feedback matters. It helps us improve, grow and continue raising the bar. Tell us about your experience. We’d love to hear from you.


Contact info

4.0

Great

TrustScore 4 out of 5

77 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I applied for a job with major…

I applied for a job with major recruitment ltd on tues 12 august,
No phone call, No email, no acknowledgment, nothing
this is a disgrace that they didn't have the common courtesy to contact me about the job.
just ignored, waste of time

August 12, 2025
Unprompted review
Major Recruitment logo

Reply from Major Recruitment

We understand how important it is to receive timely updates regarding your job application. However your application was today and we’ve had an overwhelming number of applications, and we’re currently in the process of reviewing each one carefully.

Please know that we value every application and we appreciate your patience and understanding during this busy time..Thanks again for your interest in joining our team!

Rated 5 out of 5 stars

Work for Major Recruitment …

That was a pleasure work for Major Recruitment. Very nice agents and great communication .

August 2, 2025
Unprompted review
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Reply from Major Recruitment

Thank you so much Agnieszka, we really really appreciate your review and feedback.

Rated 5 out of 5 stars

Great agency

I can’t say anything but great things about this agency, I was back in work within days of signing up with them. I never had an issue with wages plus could get hold of them whenever I needed to, have recommended them to my friends as they are also very helpful and friendly.

May 12, 2025
Unprompted review
Major Recruitment logo

Reply from Major Recruitment

Thank you so much, we really appreciate your kind words!

Rated 5 out of 5 stars

Absolutely outstanding experience with…

Absolutely outstanding experience with Lou from start to finish.
Louise has been nothing short of incredible throughout my entire recruitment journey. From our very first conversation, she filled me with confidence and positivity, taking the time to truly get to know me, my experience, my goals, and what really matters to me in a role.

What really stood out was how thoughtfully she prepared me for each stage of the process. Her interview tips were insightful, tailored, and genuinely made a difference to how I presented myself. She made me feel supported every step of the way.

It has genuinely been the best recruitment experience I’ve ever had. Louise is not only brilliant at what she does, she’s also a lovely person with an incredibly approachable and uplifting style. A fabulous woman with a fabulous approach, and genuinely impossible not to like.

July 22, 2025
Unprompted review
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Reply from Major Recruitment

Thank you so much, these are lovely words and we will definitely pass these onto Louise

Rated 5 out of 5 stars

The best agency in England

Ashleigh is a credit to your company. She is very professional and thoughtful. The process was quick, clear and calm communication. They have secured a permanent position for me. Huge thank you to Ashleigh and the whole Major Recruitment team 🙏🏽 I would highly recommend Major Recruitment any day. Thanks Walter 😊

July 7, 2025
Unprompted review
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Reply from Major Recruitment

Thank you so much Walter, we really appreciate your kind words and lovely review

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I would definitely recommend Major Recruitment.

June 2, 2025
Unprompted review
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Reply from Major Recruitment

Thank you so much! We really appreciate the review and your recommendation.

Rated 5 out of 5 stars

Was very fair

She was very good at her job share the work out fair and keeps you in formed

March 3, 2025
Unprompted review
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Reply from Major Recruitment

Thank you so much

Rated 5 out of 5 stars

Great agency

Great agency. Gary set me up with an ongoing job at a good company in Heywood. My experience has been great with the agency.

March 5, 2025
Unprompted review
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Reply from Major Recruitment

Thank you so much, we will pass your kind words onto Gary straight away! We really appreciate your feedback

Rated 5 out of 5 stars

Work

I was looking for work neee Christmas time and it failed but Gary from the agency didn’t give up till he found me one. Got me straight into a great company in the matter of hours and I’ve been there since. Great company and always on hand and literally from my own experience they went above and beyond to help sort things out for me. Couldn’t rate more highly. Thank you guys

February 3, 2025
Unprompted review
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Reply from Major Recruitment

Thank you so much for your kind words Oliver, we always strive to go above and beyond for all of our candidates and clients alike.

Rated 5 out of 5 stars

Review

Very good service Karina lovely keeps you updated with everything would highly recommend well looked after very good company 😀
Thank you

October 14, 2024
Unprompted review
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Reply from Major Recruitment

Thank you so much for your kind words Elaine, we will pass these on to Karina

Rated 5 out of 5 stars

Happy to recommend

Worked as a temporary driver for Major Recruitment for 4 months, nice friendly people to work for, gave me plenty of shifts and was paid promptly. The experience led to me to being offered a full time role at Sainsburys where I am now. Happy to recommend, many thanks and good luck.

September 6, 2024
Unprompted review
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Reply from Major Recruitment

That's fantastic to hear Rob, we're so glad it worked out well for you.

Rated 5 out of 5 stars

Fantastic Service from Michelle Coulson of the Newcastle Branch"

I have been assisted by "Michelle Coulson of the Newcastle Branch" in being placed in a Temporary position.

She has kept me updated in respect to the application.

This is one of the first agencies which has provided feedback.

Feedback whether positive or negative, really helps when you are applying for numerous positions.

September 2, 2024
Unprompted review
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Reply from Major Recruitment

Thank you for your kind words Sharon!

Rated 4 out of 5 stars

Having worked for this agency for…

Having worked for this agency for around 14 weeks I have nothing but good to say.
Anything I asked for in terms of information and support I always got.
Clear and prompt calls and messages when required.
Since starting work as a driver I have not been out of work since starting and have now been taken on full time, so a huge thanks to the Castle Donington/Derby teams
Would have no problem recommending Major at all and will use again in future if needed
Thankyou
Dave H

August 13, 2024
Unprompted review
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Reply from Major Recruitment

Thank you so much for such a lovely review Dave, we're very happy you landed the full time role and we will miss working with you. If you need us again in the future, we'll be here to help! :)

Rated 1 out of 5 stars

Avoid

Avoid, they are the worst agency I have had to deal with, message them multiple times and just ignored, waste of time

Update Newton Aycliffe

Update, what a complete lie I have never spoke on the phone and send me the abusive emails because there is none
And hard to get hold of yous never reply to my emails and never get phone calls, i will be contacting E.A.S after these lies

July 3, 2024
Unprompted review
Major Recruitment logo

Reply from Major Recruitment

Hi Michael,

We have spoken to the branch and it seems you are quite hard to get hold of, as they have tried to contact you several times.

However, even after being told there was no night work available, you sent our staff several abusive emails and have a very poor attitude on the phone. Which we will not accept, and definitely not send you to our clients.

Thank you

Rated 1 out of 5 stars

Disgusting agency who expect free slave…

Disgusting agency who haven’t paid for a shift after still waiting for over a month with continuous lies, expect free slave labour, some staff have a terrible confrontational phone manner and stinking attitude. Don’t waste your time.

May 16, 2024
Unprompted review
Major Recruitment logo

Reply from Major Recruitment

Thank you for your review, could you please provide more information. We have searched our database and cannot find anyone of the name Baraqah. Could you please let us know which branch you have been dealing with so that we can look into this further.

Thank you

Rated 1 out of 5 stars

I tried to find out how to make complaint about one of their recruiters

I tried to find out how to make a complaint about one of their recruiters through the proper channels by both checking their website and emailing their Huddersfield office (as I believe this is where the Directors of the business are registered), but there was no indication of how to do this and the Huddersfield office never replied.

Hi John,

Is the problem with the Huddersfield office? Any issue with an employee should be made to the Branch Manager of the branch you are dealing with. If you give us the branch, we can give you the telephone number and name of who you need to speak to, as we obviously would like to solve this for you.

Reply:

I don't know because the recruiter does not make mention of which office they are working out of when you read their emails, e.g. in a signature block for example.

July 3, 2024
Unprompted review
Major Recruitment logo

Reply from Major Recruitment

Hi John,

Is the problem with the Huddersfield office? Any issue with an employee should be made to the Branch Manager of the branch you are dealing with. If you give us the branch, we can give you the telephone number and name of who you need to speak to, as we obviously would like to solve this for you.

Which are they working in/what is their name? Have you been working with Major, if so which branch?

Rated 5 out of 5 stars

Darren at the Oldbury branch was…

Darren at the Oldbury branch was excellent very professional and very good at his job. A very good experience

May 30, 2024
Unprompted review
Major Recruitment logo

Reply from Major Recruitment

Thank you so much for the lovely review, we'll pass your kind words onto Darren

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