Major Recruitment Reviews 77

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

Emma Purdon was great! Really helpful and make the process of starting and getting a new job as easy as possible, she found a perfect fitting role for me!

Company replied

Rated 1 out of 5 stars

AVOID. They have no respect for their workers. They failed to inform me about my shifts being cancelled. They give you the worker handbook, but they don't follow ANYTHING written in it. Never in my li... See more

Company replied

Rated 5 out of 5 stars

I signed up with Major Recruitment in Bristol. I have been managed by Jade Ingleston. Over the past few months Jade has been amazing, always immediately replying and resolving any queries. Jade is ve... See more

Company replied

Rated 5 out of 5 stars

I've had a great experience with Major Recruitment Glasgow branch namely Alan. Very professional, friendly, reassuring when you just lost your job and don't know your way around in the flood of job se... See more

Company replied

Company details

  1. Recruitment Service
  2. Employment Consultant
  3. Recruiter

Written by the company

Major Recruitment – People First. Always. At Major Recruitment, we believe recruitment should feel human, not transactional. For over 34 years, we’ve been connecting great people with great businesses across the UK, building careers, strengthening teams and creating partnerships that genuinely last. We recruit across Manufacturing, Engineering, Industrial, Commercial, Professional Services, Driving, Healthcare and more – supporting everyone from ambitious jobseekers to growing SMEs and national brands. Whether you’re looking for your next opportunity or your next hire, our expert consultants take the time to understand you, not just your CV or job spec. We’re proud of our culture, known internally as the Major family – built on being genuine, passionate, resilient and progressive. That means honest advice, fast responses, real support and always doing the right thing, even when no one’s watching. We don’t believe in quick fixes or box-ticking recruitment. We believe in long-term relationships, open conversations and delivering results that make a real difference. If you’ve worked with Major Recruitment – as a candidate or a client – your feedback matters. It helps us improve, grow and continue raising the bar. Tell us about your experience. We’d love to hear from you.


Contact info

4.0

Great

TrustScore 4 out of 5

77 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

POSITIVE EXPERIENCE

I am thrilled to share my positive experience with Major Recruitment Company. From start to finish, their professionalism, dedication, and support were exceptional, helping me secure a fantastic job as a Business Applications Support Administrator.
From the initial contact, my recruiter Caroline Rogers took the time to discuss my skills, experiences, and preferences in detail, ensuring they matched with the company’s requirement. Her attention to detail and personalized approach made me feel valued and understood.
Throughout the job recruiting process, Caroline Rogers provided consistent communication and valuable advice. She kept me informed about the job and prepared me for the interview, with helpful tips, and offered constructive feedback after the interview. Her encouragement and guidance were instrumental in boosting my confidence and helping me present myself effectively to my employer.
The Major Recruitment network and connections within the Recruiting industries are impressive. Caroline was able to quickly arrange interview. I am now happily employed with the company, where I can continue to develop my skills.
I highly recommend Major Recruitment to anyone seeking employment. Their expertise, professionalism, and unwavering support for getting a job was a good experience. Thank you, Major Recruitment, Caroline Rogers and the entire team at Major Recruitment, for helping me find a rewarding position and for being such a reliable partner in my career journey.

May 19, 2024
Unprompted review
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Reply from Major Recruitment

Thank you so much for such a fantastic review! We will pass your lovely words onto Caroline.

Rated 2 out of 5 stars

Major will keep money owed to you, and ignore you until you go away.

I was employed for just shy of 4 months with Major Recruitment, before I was taken on permanently by the company I was placed with.

I will say that Major were very quick to place me with my employer, but this is about the only good thing I can say about them.

This company will keep everything from you that they think they can get away with. My colleagues and I were not paid for inductions that we were supposed to be and were only paid once each of us raised this with our local representatives, even though these inductions were taken at the same time, only those who complained individually ever received their pay. This company is renowned in my workplace for incorrect payslips, holiday pay, and terrible responsiveness.

My main concern is the way they have handled holiday pay owed to me and my colleagues upon leaving the company. I have so far waited 45 days to receive the full amount owed to me, and while I have been very patient, I have been consistently ignored and strung along this whole time. I have also independently reached out to their head office to enquire about how they calculate holiday pay, a request which has also been ignored.

This company underpays its staff, and then ignores them in the hopes they will simply go away. Their practices are entirely without transparency and contact details for anyone of seniority is impossible to find, even the telephone number listed for their head office is the one for the local branch next door, and when specifically asked for a direct number for head office, this cannot be supplied.

Major will find you a job if they say they will, of that I have no doubt, but be very careful about receiving what you’re owed when you leave because it probably won’t happen.

I would not work for Major again, and unless you are absolutely desperate, I wouldn’t recommend you do either.

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

thank you

I have no words on how this agency and its workers have been ignoring me for over 4 months now. Last time they responded to my message was almost a month ago and I wrote them 3 since then (yesterday, 2 weeks ago and 4 weeks ago) - what did I get back? Nothing, silence.
EDIT to a reply:
As no one replied to my e-mail sent a week before to “admin”, on 15th March I decided I will send it again, but this time to 17 of your addresses, only of which just one responded - and it was Wakefield.
EDIT2:
E-mail sent. :)
EDIT3:
Thank you, but sadly, nobody has contacted me.
EDIT4:
No problem, I'll be waiting for the call. Thank you.
EDIT5:
I was waiting over the weekend and today, but still nothing.
EDIT6:
Sadly, five days later, still quiet.
Anyways, I just sent you an e-mail, so I’d appreciate if you could check it and respond. Thank you.
EDIT7:
Hi again, it's been almost 3 weeks since my last message and nobody has contacted me still from Major Recruitment. That's why I decided I will make one last edit for this review and add some details to it.
At the end of last year I should've received a refund of contributions I made to Pension. Major Recruitment was supposed to refund me that money till the end of December.. Sadly, it's been over 5 months and I'm still being ignored by them and haven't seen the money - even though Pension provider has refunded that money to them on 1st February (agency was supposed to refund me and then get the refund to cover it from pension provider).
They probably didn't know I will get to know about it because in the meantime they even lied about me not being eligible for it..

April 17, 2024
Unprompted review
Major Recruitment logo

Reply from Major Recruitment

Hello Kacper,

Could I please ask to which branch you have been dealing with so that we may look into this for you.

Thank you so much

REPLY:

Could you please re-send the email you sent to marketing@major-recruitment.com and if possible give me the 17 addresses you sent it to. I want to resolve this problem.

RESPONSE:

Thank you for the email Kacper, we have contacted the team you worked for and requested somebody contact you today to help with your problem. Apologies for the delay.

RESPONSE:

Ilona tried to call you yesterday, but there was no answer. She will call again tomorrow morning, I hope that is ok.

Rated 5 out of 5 stars

They won't let go until they find you a job.

I've had a great experience with Major Recruitment Glasgow branch namely Alan. Very professional, friendly, reassuring when you just lost your job and don't know your way around in the flood of job search engines. They make sure you and your employer are a good match leading you every step of the way.

April 11, 2024
Unprompted review
Major Recruitment logo

Reply from Major Recruitment

Thank you so much for such a lovely review.

Rated 5 out of 5 stars

Watford branch

Watford branch.
Honestly I don't really do too many reviews, I have been working for major recruitment for around 6 months, and they are really good to work for. Anything I called up about they would sort it very quickly. I have nothing to fault them on. They paid perfectly on time every week, and I'm grateful for the opportunity they gave me. Which has intern landed me a full time job, Kelly was my direct contact and she was amazing.

March 1, 2024
Unprompted review
Major Recruitment logo

Reply from Major Recruitment

Thank you so much for taking the time to leave us a review, we really appreciate it

Rated 5 out of 5 stars

Bravo! Major Recruitment Ltd

I had series of registrations with some recruitment agencies without jobs until I joined Major Recruitment Ltd which offered me a job immediately after they verified me. Kudos to you, Major Recruitment, Leeds.

December 4, 2023
Unprompted review
Major Recruitment logo

Reply from Major Recruitment

We love a bit a of kudos! Thank you, and we're so glad we could help :)

Rated 5 out of 5 stars

Major recruitment Oldbury is a nice place to work.

Major recruitment Oldbury is very good in taking care of their staff, Laura is very professional at delivering good staff management and discharging of her duties. My experience with Laura at Oldbury branch is top notch. Major recruitment is a nice place to work. Keep up the good work Laura.

November 25, 2023
Unprompted review
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Reply from Major Recruitment

Thank you so much, Laura is a good un'!

Rated 5 out of 5 stars

Short but sweet experience

Short but sweet experience. Tasha from Major Norwich was very attentive and responsive agent. Even on Sundays she will communicate.

August 29, 2023
Unprompted review
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Reply from Major Recruitment

Tasha is great isn't she! Thanks for the amazing review Emilia :)

Rated 1 out of 5 stars

If you're English don't both signing up…

If you're English don't both signing up with Major, you won't get any work. They constantly mess you about and favour a certain type of staff over others. They are a joke.

July 3, 2023
Unprompted review
Major Recruitment logo

Reply from Major Recruitment

Hi Rachel,

We're sorry to hear this. However, we can't see which branch you have registered with from our system. Would it be possible to email marketing@major-recruitment.com and we can see which branch you have spoken to.

Thank you

Rated 5 out of 5 stars

Bradford branch are great

Bradford branch are great, very friendly staff - warm welcome by Chloe on reception when I arrived and Carlos the branch Manager couldn't do more to help me look for work.

Would recommend to anyone.

May 2, 2023
Unprompted review
Major Recruitment logo

Reply from Major Recruitment

Thank you for such a lovely review Heather! Carlos is a good 'un isn't he

Rated 5 out of 5 stars

In start work with this agency last…

In start work with this agency last year Now i got permanent contract .
Very supportive my supervisor name agata .
Week arrive on time no delays .
I reccomend many friends .

September 5, 2022
Unprompted review
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Reply from Major Recruitment

Thank you so much for the review Saleh, we'll be sure to pass your kinds words onto Agata.

Thanks again

Rated 5 out of 5 stars

Major recruitment

Major Recruitment is just what can be described as ultimate professional they go that extra mile, no request is to big. We at Great Bear have the greatest respect and admiration for their hard working staff.

December 1, 2022
Unprompted review
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Reply from Major Recruitment

Thank you for the amazing review Jose, our aim is to always go that extra mile.

Rated 5 out of 5 stars

Bradford Branch

I have had the pleasure of working with Major fir the past 5 years. For the last 3 years i have worked closley with the Bradford Branch, more so Agata and the delightful Carlos. As a site administrator i would request staff to work within the business. Agata would always deliver and would be extremely helpful when it came to wages and contracts.

February 2, 2023
Unprompted review
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Reply from Major Recruitment

Thank you for such a lovely review Kirsty, it's really appreciated!

Rated 5 out of 5 stars

Awesome company

Awesome company, thanks for all your help Major

April 17, 2023
Unprompted review
Major Recruitment logo

Reply from Major Recruitment

Thank you Mark, we really love to hear this and appreciate your recommendation

Rated 5 out of 5 stars

Excellent service

I have always been impressed with Majors service level. They always go that extra mile to look after their clients with good communication and excellent service.

March 24, 2023
Unprompted review
Major Recruitment logo

Reply from Major Recruitment

We will always try to go that extra mile, thank you for such a lovely review and recommendation.

Rated 5 out of 5 stars

From entering their Bradford office I…

From entering their Bradford office I was greeted by friendly and helpful staff. I have been out of work for about 6 months and was low on confidence, they took my information and asked relevant questions to discover what I was looking for. I completed the application form and was told a company they deal with would likely want to see me.
The next day the Branch Manager - Carlos he told me ge had contacted a manufacturing company and arranged an interview for me.
Truly excellent experience

April 10, 2023
Unprompted review
Major Recruitment logo

Reply from Major Recruitment

Thanks for the review Luke! It seems like you had a fantastic experience, Carlos really is a good one! We appreciate your feedback and recommendation.

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