Makrom Reviews 

592
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Makrom make truly unique shirts which are bold, colourful and imaginative. They use good quality fabrics with innovative, head turning designs which my husband and sons all love because the shirts are... See more

Rated 5 out of 5 stars

Excellent service delivered very quickly. High quality unfortunately I ordered 2 shirts different sizes as never bought from here before. One didn’t fit and needed to be returned for exchange. Again v... See more

Rated 5 out of 5 stars

Great quality looks really sharp gut even a 3xl is a small/tight fit around the gut so have had to order a 4xl! Post the other back tomorrow so fingers crossed new one arrives as confirmation email re... See more

Rated 5 out of 5 stars

Poor customer service. Sent email directly after ordering and realising I had ordered the wrong size. They didn’t reply just message after message that parcel was coming and guess what … the wrong s... See more

Company replied

Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Plus Size Clothing Store
  4. Printed Clothing Store
  5. T-Shirt Store
  6. Women's Clothing Store

Information provided by various external sources

Bespoke Men's Wholesale & Retail Store. Established since 1994 Specialise in Print Shirts, Double Collar Shirts, Suits & Fashion Blazers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

592 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(592)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Telephone call was answered quickly by a real person who was knowledgeable answered queries without hesitation. Shirts dispatched as promised same afternoon ordered; arrived next day.
Wonderful colours and quality shirts.

May 11, 2023
Rated 5 out of 5 stars

Very good return/replacement service

I like the "different" shirts, but even more I am impressed by the speed of service. ordered them on 9 May but didn't notice that I had ordered the wrong sizes. The replacements were delivered on 17 May, so they have been back and forth three times over 8 days, including a weekend. Well done to you and to the Royal Mail!

May 8, 2023
Rated 5 out of 5 stars

Beautiful shirt

Beautiful shirt, well protected, exactly as shown on the app. Accurate delivery information through Royal Mail. Thank you Makrom, unusual shirt colour well made.

April 22, 2023
Rated 1 out of 5 stars
Makrom logo

Reply from Makrom

Hi Mr. Hunt

Apologies with regards to the delay in your parcel.

Your tracking number shows that the parcel was attempted to be delivered on time, however as per the message via the Royal Mail tracking website "there didn't seem to be anyone in. Please choose an option below"

Please take a look at your email with the tracking number a rearrange your parcel for delivery for a date when someone will be at home.

Warm Regards
Makrom Management

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