Malina Casino Reviews 363

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payments, frequently mentioning difficulties in receiving their winnings or that withdrawals took an excessively long time to process. Some people also experienced problems with deposits not appearing in their accounts. However, some people were satisfied with the staff, highlighting their calm, friendly, and professional attitude. These reviewers often praised staff members for their helpfulness in resolving issues and providing clear explanations. A few other people also felt that the response times were quick and that the customer service was excellent.

What people talk about most

Payment

Customers express significant dissatisfaction with the payment process. Many reviewers report issues with... See more

Staff

Users describe positive interactions with staff. Many customers praise employees for their professionalism,... See more

Customer service

Consumers have ambiguous experiences with customer service. Many reviewers praise specific agents for their... See more

Response time

Reviewers mention ambiguous feedback about response times. Some customers praise quick answers and fast... See more

Service

People report ambiguous experiences with service. While some customers, like those helped by a staff member,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Promissed deposit bonus not given ,free spins not given 7 deposits ,never payd somthing Vip calls with bonus promisses if you depossit ,then no bonus given ,asked 5 times to close my account ,no... See more

Company replied

Rated 1 out of 5 stars

All the sister casinos you can find on the funid app including malina casino are a support joke, if live chat cant solve they tell you relevant department will reach you by email, but they never do, i... See more

Rated 1 out of 5 stars

I DO NOT RECOMMEND.... I wait and wait and wait and wait for FUT transactions to be unlocked. FUT coins are the casino currency, can use these coins to buy free spins or a cash bonus. They blocked... See more

Company replied

Rated 1 out of 5 stars

Don't trust this casino or Daniel Costa, he's a scammer. After paying 25 euros on Malina Casino to synchronise the game it asks you for another 60 euros and you can't withdraw from the account. The ho... See more

Company replied


Company details

Written by the company

Online Casino and Slots Website


Contact info

2.7

Poor

TrustScore 2.5 out of 5

363 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Guys don’t do that don’t play trust me…

Guys don’t do that don’t play trust me I withdraw 4500 and then 6000 and I keep playing and win big and all together was 17k but then never proceed my withdrawal then tell me to be patient and wait for it to be processed but from last year I was waiting and still nothing then tell me that is becuase it’s a big winning wtf is that. Unbelievable then telling me that to much money that day I know I will never get my 17k the bigger casino scammer ever I hope one day get catch and go prision

November 21, 2024
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Michael,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Malinacasino.com Team

Rated 1 out of 5 stars

Supposed to take 3 days ro get paid but…

Supposed to take 3 days to get paid but after 5 days still nothing.
Im starting to doubt I will get paid at all now.

August 17, 2025
Unprompted review
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Reply from Malina Casino

Dear Frank,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Malinacasino.com Team

Rated 1 out of 5 stars

I've been trying my withdrawal since…

I've been trying my withdrawal since 10/08/2025. I had a withdrawal before that I canceled cause they exhausted me.
Today is 15/08/2025. I was told the withdrawal would take 3 days. Now they don't give me an ETA, which is ridiculous. They always give the same pre written answer. Its absurd, keep in mind my withdrawal is 70 EUROS. AVOID. You'll never get your money

August 10, 2025
Unprompted review
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Reply from Malina Casino

Dear Pog,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Malinacasino.com Team

Rated 1 out of 5 stars

This Casino is Scam

This Casino is Scam! You should all report this casino to the authorities so they lose their licence. All their Machines don’t pay out! I’ve put over 10k in a week and I have not go a single payout from their machines to withdrawl. I play at many casinos and I have never been scammed like this in my life except for once at winmaker casino which is another scam. Gentlemen stay away! Dont put a dollar in this casino. All report this casino asap.

July 13, 2025
Unprompted review
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Reply from Malina Casino

Dear Danial,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Malinacasino.com Team

Rated 1 out of 5 stars

Worst casino ever i got 20 free spins…

Worst casino ever i got 20 free spins 20$ run it up to 300 i did the wager and withdrew the money they never came in 1 month now and they closed my account so i cannot get the money its a scam casino!!!

July 7, 2025
Unprompted review
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Reply from Malina Casino

Dear Customer,

We thank you for taking the time and appreciate the fact that through your review you have brought your disappointment to our attention.
We apologize for the inconvenience have been caused and we are sorry that your gaming experience on our platform has not been positive.

Reiterating our regret regarding your non-positive experience, we remind you that if you believe you need further assistance regarding your report, you can contact our Support Service via Live Chat (active 24 hours a day, 7 days on 7) providing all the details that you believe may be useful regarding the problem encountered.
We thank you for your cooperation and we take this opportunity to send you cordial greetings.

The Malinacasino.com team

Rated 1 out of 5 stars

SHARING CONFIDIENTAL INFORMATIONS

They did the same to me as SPORTAZA, BOOMERANG, they are connected, same day they closed my account with money on it, which means they are connected and THEY ARE SHARING YOUR CONFIDENTAL INFORMATIONS(YOUR PRIVACY) which is illegal and they should not be doing. FRAUD, ANYWAY did not get explanation for closing my account, waiting answer on mail, they have my money blocked.

July 7, 2025
Unprompted review
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Reply from Malina Casino

Dear Bruno,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Malinacasino.com Team

Rated 1 out of 5 stars

DONT WASTE YOUR MONEY

DONT WASTE YOUR MONEY, THIS COMPANY IS A SCAM I HAVE BEEN WAITING OVER 5 DAYS FOR MY MONEY, THEY KEEP SAYING "WE ARE PROMPTLY TRYING TO PROCESS YOUR WITHDRAWAL BUT A SMALL DELAY" IS WHAT THEY ALWAYS SAY. MORAL OF THE STORY STAY AWAY FROM MALINA CASINO.

July 1, 2025
Unprompted review
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Reply from Malina Casino

Dear Deejay,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Malinacasino.com

Rated 5 out of 5 stars

Gianni è una persona cortese ed efficente

Gianni è una persona cortese ed efficentissima

June 25, 2025
Unprompted review
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Reply from Malina Casino

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The malinacasino.com team

Rated 5 out of 5 stars

Lots of promos and daily bonuses!

There’s always something going on. Free spins, cashback, reload bonuses. It keeps things fun and engaging.

June 20, 2025
Unprompted review
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Reply from Malina Casino

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The malinacasino.com team

Rated 5 out of 5 stars

They actually listened. Great casino support!

I had an issue with a slot game freezing during a bonus round. I reported it, thinking I’d get the usual runaround, but instead, they investigated and credited my account fairly. That level of service is rare.

June 19, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The malinacasino.com team

Rated 5 out of 5 stars

It was fast and they sent me updates…

It was fast and they sent me updates too. Happy with the 1500 NOK cashout process.

June 18, 2025
Unprompted review
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Reply from Malina Casino

Kjære Elise,

Tusen takk for at du delte din erfaring med oss. Vårt Kasino verdsetter din tilbakemelding høyt, og vi jobber kontinuerlig for å sikre at våre kunder får den beste opplevelsen. Vi takker også for respekten du har vist oss.

Med vennlig hilsen,
MalinaCasino Kundestøtte

Rated 5 out of 5 stars

Jake from support took care of my verification!

Jake handled my document upload issue with professionalism. The casino’s layout is excellent, and support like his makes it perfect.

June 16, 2025
Unprompted review
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Reply from Malina Casino

Dear Zane,

Thank you very much for the review you have provided and for taking your time.

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The MalinaCasino Team

Rated 1 out of 5 stars
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The malinacasino.com team.

Rated 5 out of 5 stars

Zoe was so nice and sweet!

Zoe helped me late at night with a withdrawal question and was super sweet about it. Fast answers and great attitude.

June 11, 2025
Unprompted review
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Reply from Malina Casino

Dear Collen,

Thank you very much for the review you have provided and for taking your time.

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The MalinaCasino Team

Rated 1 out of 5 stars

Stay away.

Stay away.
Bonuses expired before you get them.
Pay out really slow.
The worst customer support I’ve ever seen.
I was weeks sending mails, most of which were ignored, none of my issues were resolved.
Wager for bonus is way more than advertised.
By far the worst casino I’ve ever played on. Go somewhere else.

June 6, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The malinacasino.com team.

Rated 5 out of 5 stars

Garry was great

Garry was great! Really helpful and kind!

June 2, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you very much for your review and for taking your time.
We truly appreciate your feedback and sincerely thank you!
Our goal is to provide the best possible experience to our customers and all our operators are always available to best satisfy every request.

Thanks again for taking the time and for the esteem shown!

The MalinaCasino.com team

Rated 1 out of 5 stars

Listen people those other reviews that…

Listen people those other reviews that are five stars and they’re saying all the good shit about it. Those are the fockin workers are owners because this is the worst place in the internet. They’re fraudulent they control your spins they don’t pay you out your withdraws, you don’t get it. You won’t get it. They take all your money you never ever win. This place is a fraud. I promise you save your money. This place is a piece of shit… support doesn’t even work you go live chat it doesn’t even work. I promise you save your money. Go play somewhere else these guys are scum. I never will play here again. If people don’t believe me contact me I have all they’re fraudulent activity on video. It’s unbelievable. Trust me. Contact me if you need to.

May 31, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The malinacasino.com team.

Rated 5 out of 5 stars

Thankyou so much to Selena for her help…

Thankyou so much to Selena for her help she stuck with me all the way 😃👍

May 26, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The malinacasino.com team

Rated 5 out of 5 stars

Knowledgeable support agents!

They knew exactly what to do and explained everything clearly. Great experience!

May 26, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The malinacasino.com team

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