Promissed deposit bonus not given ,free spins not given 7 deposits ,never payd somthing Vip calls with bonus promisses if you depossit ,then no bonus given ,asked 5 times to close my account ,no... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All the sister casinos you can find on the funid app including malina casino are a support joke, if live chat cant solve they tell you relevant department will reach you by email, but they never do, i... See more
I DO NOT RECOMMEND.... I wait and wait and wait and wait for FUT transactions to be unlocked. FUT coins are the casino currency, can use these coins to buy free spins or a cash bonus. They blocked... See more
Company replied
Don't trust this casino or Daniel Costa, he's a scammer. After paying 25 euros on Malina Casino to synchronise the game it asks you for another 60 euros and you can't withdraw from the account. The ho... See more
Company replied
Company details
Written by the company
Online Casino and Slots Website
Contact info
Philippines
- malinacasino.com
2.7
Poor
363 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Olivia was my agent I started off the…
Olivia was my agent I started off the conversation frustrated and she calmed me down fully and went above and beyond to make sure my needs were met. Very professional and respectful. Need more people like this in the customer service side. Thank you olivia
May 24, 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
No hidden tricks, just a solid casino🫡
I’ve seen casinos with confusing terms, but here everything is clearly explained. Promotions are fair, and withdrawals are consistent.
May 21, 2025
Unprompted review
Reply from Malina Casino
Dear Yamila,
Thank you very much for the review you have provided and for taking your time.
Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The MalinaCasino Team
Enjoyable site but missing key filters
I do like Malina Casino and the variety of games offered, but the site could use a few upgrades. It lacks modern features like being able to filter games by bonus type, volatility, or theme. A small thing, but it would really improve navigation.
April 30, 2025
Reply from Malina Casino
Dear Charlotte,
Thank you for your valuable feedback and for sharing your thoughts with us.
We’re glad to hear you enjoy the variety of games we offer. We also appreciate your suggestions regarding site upgrades, such as enhanced filtering options by bonus type, volatility, and theme. These are excellent ideas that would certainly improve the user experience, and we will be passing your comments on to our development team for consideration.
Thank you again for helping us improve and for choosing MalinaCasino. We look forward to continuing to provide you with a great gaming experience!
The MalinaCasino Team
No fuss, just got paid!
Cashed out my bonus winnings and didn’t face any issues. It went straight to my bank account in three days, no questions asked.
May 19, 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
Thieves Thieves Thieves
Thieves Thieves Thieves
Guys don't play in this casino you can only loose and never win... Bonus games are ridiculous you have to loose hundreds of euros and never get bonus....Is just a site to steal your money
May 17, 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
We thank you for taking the time and appreciate the fact that through your review you have brought your disappointment to our attention.
We apologize for the inconvenience have been caused and we are sorry that your gaming experience on our platform has not been positive.
Reiterating our regret regarding your non-positive experience, we remind you that if you believe you need further assistance regarding your report, you can contact our Support Service via Live Chat (active 24 hours a day, 7 days on 7) providing all the details that you believe may be useful regarding the problem encountered.
We thank you for your cooperation and we take this opportunity to send you cordial greetings.
The Malinacasino.com team
Everything works!
No bugs, no glitches. Just a smooth, well-run casino that delivers consistently.
May 14, 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
17days now i have been waiting for my…
17days now i have been waiting for my withdraw requests to b processed to be told time after time that my requests are still being processed and sorry flr any inconvienience, to the time period takes from request to review/processed, 3 days and so on .. but its 17 days now still getting the same stalling excuse and that its been forwarded on with a priority status to still being nearly day 18 and nothing at all, time to go take this to the next level and all because they cant just process it as requested
April 28, 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The malinacasino.com team.
Awful deposit
The money will leave your bank account but might not show up on the website. I made an deposit and waited well over their "2hr" period but even after that the money wont appear on my account and the customer service just keeps on stalling
May 9, 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The malinacasino.com team.
Reply from Malina Casino
Gentile Cliente,
Grazie mille per la Sua recensione e per il tempo dedicatoci. Apprezziamo veramente il Suo feedback e La ringraziamo sinceramente!
Il nostro obiettivo e' fornire la migliore esperienza possibile ai nostri Clienti e tutti i nostri dipartimenti sono coordinati per soddisfare al meglio ogni richiesta.
Grazie ancora per il tempo e per la stima dimostrata!
Il Team di MalinaCasino.com
I have had a good experience so far..
Everything about this casino has been great so far. Easy login, fun games, and fast payouts. I’m a satisfied player.
May 8, 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
Great assistance. Leo was knowledgeable!
My card was not going through, but Leo told me to try another option, and it worked. Quick and easy fix.
May 7, 2025
Unprompted review
Reply from Malina Casino
Thanks a lot for your review! We're glad to hear Leo was able to help you out so quickly—sometimes a simple tip makes all the difference. Enjoy the games, and we’re always here if you need anything! 🎯
Easy to deal with support. Thanks to Abby!
Abby from the support team was friendly and easy to talk to. I felt comfortable asking anything.
May 5, 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
Nina was very professional🩷
Nina handled my account issue calmly and professionally. She made me feel like a valued customer.
May 2, 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
Garry The Legend …
Garry was very professional and understanding to my request for my account manager Mauri to respond to my emails as apparently he’s been “out of the office” since yesterday… Garry was to follow up on my behalf to see if Mauro had added the Nokia $37.50 to my account and there is also 50 free spins still owing as well.. thanks Garry, I hope you become an account manager someday as your updates were as what I would expect from a well trained professional person!👍
May 2, 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
They didn’t process my withdrawal money…
They didn’t process my withdrawal money request from 20th of April until now 2nd day May.. they didn’t value costumers
May 2, 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The malinacasino.com team.
Scam Casino – Avoid Malina Casino at All Costs!
I had a terrible and frustrating experience with Malina Casino. After winning and requesting a withdrawal, they told me the transaction was completed—but I never received the money. They pretended everything was fine, but days later, the funds just went back into my casino balance with no real explanation.
When I reached out to support, they either ignored my messages or gave generic answers like “there’s an issue,” but they never explained what the problem was. It’s obvious now that they’re just playing games and avoiding paying out winnings.
Malina Casino is not trustworthy. They fake withdrawals, avoid questions, and keep your money stuck in the account. Stay far away from this scam site!
April 1, 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
We thank you for taking the time and appreciate the fact that through your review you have brought your disappointment to our attention.
We apologize for the inconvenience have been caused and we are sorry that your gaming experience on our platform has not been positive.
Reiterating our regret regarding your non-positive experience, we remind you that if you believe you need further assistance regarding your report, you can contact our Support Service via Live Chat (active 24 hours a day, 7 days on 7) providing all the details that you believe may be useful regarding the problem encountered.
We thank you for your cooperation and we take this opportunity to send you cordial greetings.
The Malinacasino.com team
I'll give Garry the 5 stars he done the…
I'll give Garry the 5 stars he done the best he can ....
Okay every week I do over 1000 bucks in your casino ..but you get nothing back im just getting robbed ..all we want is a fair go ...I'm sure there's alot of players like me that put there pay through its a pain in the ass struggling too next pay check ..honestly it's been two months since I've won 1000 and every week I'm putting in 1200 ..ive only got myself to blame.....also these free 50 spins there no good you lucky too make 10 dollars ..ya gotta pump these machines with money too get a win cause there so
inconsistent ...30 fut coins for 5 free spins your lucky too make a 1 dollar how you suppose too turn that into a win...ive done my ass hard these last couple of weeks ..I'm at a point where I'm gunna have too band myself can't sustain losing like this ...thanks ...oh pam also my vip manager she's an absolute gem she's been awesome...
April 15, 2025
Unprompted review
Reply from Malina Casino
Dear Lee,
Thank you for your honest feedback. We truly appreciate your recognition of Garry and Pam — we're glad they've been able to assist you. We understand your frustrations and know that the ups and downs can be challenging. Our goal is to offer a fair and enjoyable experience, and we’re always here to help if you need anything.
Best Regards
MalinaCasino Team
And again waiting for withdrawal since…
And again waiting for withdrawal since 30.03. First time was waiting for 14 days , second time within 3 days and now again long waiting.
Costumer support always same generic answers, I do know that they just work probably have nothing with Malina casino.
Sorry but this is not serious casino. Real pitty with because of great choice of games and everything.
Just finish my withdrawal and that is it.
April 14, 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The malinacasino.com team.
They are delaying the withdrawals in…
They are delaying the withdrawals in purpose and they don’t help you in the live chat nor in the emails I send them. I am not gonna play again neither my friends!!
March 1, 2025
Unprompted review
Reply from Malina Casino
Αγαπητέ πελάτη,
Σας ευχαριστούμε για τον χρόνο που αφιερώσατε και εκτιμούμε το γεγονός ότι μέσω της κριτικής σας εκφράσατε την απογοήτευσή σας.
Ζητούμε συγγνώμη για την ταλαιπωρία που μπορεί να προκλήθηκε από την καθυστέρηση της ανάληψής σας, αλλά θα θέλαμε να επισημάνουμε ότι ο χρόνος που απαιτείται για την επεξεργασία των αιτημάτων ανάληψης είναι ενδεικτικός και μερικές φορές μπορεί να υποστεί καθυστερήσεις σε σχέση με τον αριθμό των ενεργών αιτημάτων και με περαιτέρω διαφορετικές συνθήκες.
Ειδικότερα, σύμφωνα με τους Όρους και Προϋποθέσεις που είναι διαθέσιμοι στο κάτω μέρος της ιστοσελίδας μας, η Εταιρεία μπορεί να καθυστερήσει την επεξεργασία των αιτημάτων ανάληψης για τη διενέργεια ελέγχων σχετικά με την ταυτότητα του Πελάτη, το υπόλοιπο του λογαριασμού, την πηγή των κεφαλαίων.
Η Εταιρεία διατηρεί το δικαίωμα να αναβάλει την εκτέλεση οποιασδήποτε πληρωμής ή να παράσχει το ποσό των κερδών έως ότου ολοκληρωθούν με επιτυχία όλες οι διαδικασίες επαλήθευσης και οι έλεγχοι που αναφέρονται στους Όρους.
Σας ευχαριστούμε και πάλι για τον χρόνο που αφιερώσατε.
Με εκτίμηση,
Η ομάδα Malina
STOP THIS SPAM !!!!!!!!!!!!!!!!
April 9, 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The malinacasino.com team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.