Malina Casino Reviews 363

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payments, frequently mentioning difficulties in receiving their winnings or that withdrawals took an excessively long time to process. Some people also experienced problems with deposits not appearing in their accounts. However, some people were satisfied with the staff, highlighting their calm, friendly, and professional attitude. These reviewers often praised staff members for their helpfulness in resolving issues and providing clear explanations. A few other people also felt that the response times were quick and that the customer service was excellent.

What people talk about most

Payment

Customers express significant dissatisfaction with the payment process. Many reviewers report issues with... See more

Staff

Users describe positive interactions with staff. Many customers praise employees for their professionalism,... See more

Customer service

Consumers have ambiguous experiences with customer service. Many reviewers praise specific agents for their... See more

Response time

Reviewers mention ambiguous feedback about response times. Some customers praise quick answers and fast... See more

Service

People report ambiguous experiences with service. While some customers, like those helped by a staff member,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Promissed deposit bonus not given ,free spins not given 7 deposits ,never payd somthing Vip calls with bonus promisses if you depossit ,then no bonus given ,asked 5 times to close my account ,no... See more

Company replied

Rated 1 out of 5 stars

All the sister casinos you can find on the funid app including malina casino are a support joke, if live chat cant solve they tell you relevant department will reach you by email, but they never do, i... See more

Rated 1 out of 5 stars

I DO NOT RECOMMEND.... I wait and wait and wait and wait for FUT transactions to be unlocked. FUT coins are the casino currency, can use these coins to buy free spins or a cash bonus. They blocked... See more

Company replied

Rated 1 out of 5 stars

Don't trust this casino or Daniel Costa, he's a scammer. After paying 25 euros on Malina Casino to synchronise the game it asks you for another 60 euros and you can't withdraw from the account. The ho... See more

Company replied


Company details

Written by the company

Online Casino and Slots Website


Contact info

2.7

Poor

TrustScore 2.5 out of 5

363 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Instant fund availability

I put $50 into my account, and the funds were available instantly. Very user-friendly.

April 7, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you very much for the review you have provided and for taking your time.

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Malinacasino Team

Rated 1 out of 5 stars

THIS "CASINO" IS SCAM!! DO NOT DEPOSIT

THIS CASINO IS SCAM, DO NOT DEPOSIT EVEN A PENNY. DEPOSIT IS IN IN FEW SECONDS, WITHDRAWAL IS "PENDING" FOR 7 FULL DAYS.
Their support is useless, " our finance departement is working hard, but there is huge volume" WTF? In 7 fricking days, you cannot press one simple button ? Not to mention it is automated. Also, take a look at their terms and conditions - They are literally able to ban your account and take your money without any explanation and/or warning. This website is 1000% scam, do not put any money in there.

April 3, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The malinacasino.com team.

Rated 1 out of 5 stars

Scammers

Scammers! Withdrawal after 20 days still pending. Worst ever. Same story, finantial provlems, delay, bla bla.

March 26, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The malinacasino.com team.

Rated 1 out of 5 stars

This is the worst Cssino ever!!

This is the worst Cssino ever!!! They tell you max withdrawal per transaction is $800 AUD and the Max day for withdrawals is 3 Business Days. Well I'm going into my 9th Business Day and my Withdrawal is still under review 😡😡😡😡😡😡😡 I have sent over 50 emails and they tell me their Accounts team still working on the withdrawal and to be patient my money will be in my account. How patient can one be??????? They cannot process my payment but continue to send promotions. The accounts team didn't have an issue when I deposited but is having an issue when I want to withdraw. The most useless and thieving casino ever!!!! USELESS THIEVES!

March 26, 2025
Unprompted review
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Reply from Malina Casino

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The malinacasino.com team.

Rated 5 out of 5 stars

I needed some help with a $30 bonus…

I needed some help with a $30 bonus that wasn’t activating on my account, so I reached out to support. Olivia responded right away and was quick to identify the issue. She explained what had gone wrong and fixed it for me in just a few minutes. She was polite, clear, and ensured I got my bonus without any hassle. I appreciate her professionalism and fast response.

March 24, 2025
Unprompted review
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Reply from Malina Casino

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The malinacasino.com team

Rated 5 out of 5 stars

One of the Best Casinos I’ve Played At

Malina Casino is easily one of my favorite gambling sites. Everything from the bonuses to the fast payouts makes it a great place to play.

March 19, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The malinacasino.com team

Rated 5 out of 5 stars

Customer Support Was Helpful and Fast

I had an issue with my deposit not showing up, and customer support helped me out right away. They responded in minutes and fixed the problem quickly. It’s nice to know there’s a team that actually cares about players.

March 18, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The malinacasino.com team

Rated 5 out of 5 stars

I love the welcome bonus

I love the welcome bonus, but I’d like to see more ongoing promotions for long-term players. The weekly bonuses are nice, but a little extra variety wo/uld keep things even more exciting.

March 10, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The malinacasino.com team

Rated 1 out of 5 stars

Dont deposit money to this fake…

Dont deposit money to this fake kazino...it is spam

March 6, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

We apologize for the inconvenience caused to you and we are sorry that your gaming experience on our platform was not to your liking, but we appreciate the fact that through your review you have brought your disappointment to our attention.
In order to be able to assist you with the difficulty you encountered, we kindly invite you to contact our Support Service via Live Chat (active 24 hours a day, 7 days a week) providing any details that you believe may be useful. In this sense, we will be able to carry out a verification for you with our competent Department in order to be able to provide you with the details of the bank transaction.
Sure and grateful for your cooperation, we look forward to your kind reply.
Best regards,
The Malinacasino.com Team

Rated 5 out of 5 stars

Live Chat Support is Excellent

Every time I’ve had a question, live chat support has been quick and helpful. It makes a huge difference knowing that there’s reliable customer service. Thanks Josh for helping me out! :)

March 6, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The malinacasino.com team

Rated 5 out of 5 stars

Malina Casino has a great selection of…

Malina Casino has a great selection of games, from classic slots to exciting live dealer tables. I never get bored because there are always new games to try. The website is easy to navigate, and everything loads quickly. So far, my experience has been very positive!

March 3, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The malinacasino.com team

Rated 1 out of 5 stars

Worst casino ever!!!

Worst casino ever made, and i dont know why it still works, support are monkeys with no brain if u want help u dont get any help or u must wait for ridiculous answers and they will always have execuses for bonuses. emails u wait 7 days to respond, and withdraw? no words needed. total garbage site!!! dont play ever again!!!!

March 3, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The malinacasino.com team.

Rated 5 out of 5 stars

Joker Cashpot is such a fun game

Joker Cashpot is such a fun game! I love how often I hit wild combos, and the wins can get pretty big. The graphics are amazing, like playing in 3D. Had a minor issue with verification, but the support team was great. Looking forward to trying out more games soon!

February 27, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you very much for taking the time to leave us a review.

We truly value your feedback and are committed to ensuring the best possible experience for all our players. Your trust and support mean a great deal to us.

Once again, thank you for your kind words and for choosing our Casino. We look forward to continuing to provide you with an enjoyable and rewarding experience.

Kind regards,
The MalinaCasino Team

Rated 5 out of 5 stars

Easy Process in Just 3 Days!

I’ve had no problems playing here, especially when it comes to withdrawals. I followed their document request, and my money was processed in just 3 days!

February 26, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you very much for taking the time to leave us a review.

We truly value your feedback and are committed to ensuring the best possible experience for all our players. Your trust and support mean a great deal to us.

Once again, thank you for your kind words and for choosing our Casino. We look forward to continuing to provide you with an enjoyable and rewarding experience.

Kind regards,
The MalinaCasino Team

Rated 1 out of 5 stars

Would give no stars if I could

Would give no stars if I could. Like everyone else here says, they are a SCAM. PLAYER BEWARE, DO NOT UNDER ANY CIRCUMSTANCES PLAY HERE.
They are a typical Curico licenced ( unregulated money laundering) casino.
They cannot even pay a $75 withdrawal that I requested
The typical same cut and paste excuses that go around in circles.
They are a dirty, rotten scam like most of them....that are Curico licenced.

An update, been nearly 7 business days still haven't got my money keep getting told the same thing in chat and now they don't even respond to my questions in chat there just ignoring me so biggest scam ever

P.s all of the 5 star reviews are FAKE AS HELL, you will not get your money within the 5 days.
It took me nearly 3 weeks to get a pothetic $75 withdrawal processed.

February 25, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Andrew,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rated 1 out of 5 stars

Do not risk anything in here, they are illegal

I initially asked for my account to be closed through live chat and later confirmed the request via email, successfully having it deactivated. However, after two weeks, they reactivated it without my permission, making it fully functional again. They also resumed sending me promotional emails and text messages without my consent. I reached out again via email, demanding the closure of the account they had reopened, but my requests were completely ignored. This is absolutely unacceptable—these casinos have no regard for regulations or ethics! I will make this public everywhere. Stay far away!

February 21, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Marco,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Malinacasino.com Team

Rated 5 out of 5 stars

My Experience Every Time

This casino is great! There are so many amazing games, depositing and withdrawing is smooth.And Chris from customer support is always friendly and quick. Overall, it's my go-to casino.

February 19, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Kirby,

Thank you so much for your kind words! We're thrilled to hear you're enjoying our games and services. Chris and the team truly appreciate your feedback. We look forward to continuing to provide you with an excellent experience!

Best Wishes
MalinaCasino Team

Rated 1 out of 5 stars

Scammers Scammers

Scammers Scammers

February 5, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Gerry,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rated 5 out of 5 stars

Good experience, just needs a little more flexibility

I’ve been playing at Malina Casino for a few weeks now, and overall, it’s been a hassle-free experience. Withdrawals are processed without issues, and everything works as expected. The only thing I’d improve is adding auto-spin. Still It’s a great casino,

February 18, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Customer,

Thank you very much for taking the time to leave us a review.

We truly value your feedback and are committed to ensuring the best possible experience for all our players. Your trust and support mean a great deal to us.

Once again, thank you for your kind words and for choosing our Casino. We look forward to continuing to provide you with an enjoyable and rewarding experience.

Kind regards,
The MalinaCasino Team

Rated 5 out of 5 stars

A fair and fun casino

Plenty of games to play and Customer support is great, shoutout to Khent , always quick to respond and helpful. I just wish it has more options for payment methods. Otherwise, everything else is cool!

February 14, 2025
Unprompted review
Malina Casino logo

Reply from Malina Casino

Dear Valle,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

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