Malone & White Solicitors Reviews 72

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach. Many people highlight the excellent customer service, noting that representatives are patient, understanding, and efficient in handling inquiries and claims. Reviewers appreciate the clear communication and the feeling of being valued throughout the process. However, some people were dissatisfied with the service, mentioning a lack of communication, unanswered messages, and a feeling that their situation was not taken seriously. A few other people also felt that progress on their claims was not adequately explained, and some experienced delays or a lack of transparency regarding the status of their cases.

What people talk about most

Staff

Users describe positive interactions with staff. Many reviewers praise the professionalism, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers appreciate the helpful,... See more

Service

Clients share ambiguous opinions on service. Many reviewers express disappointment, citing a lack of... See more

Claim

People report ambiguous experiences with claim. While some customers, like those dealing with disrepair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Malona and white solicitors are very professional and supportive. They process of my claims was very coordinated and quickly and everything in details. I received my claim in a few months. Most i... See more

Rated 5 out of 5 stars

I have the pleasure of using Malone & White Solicitors I strongly recommend them as they’re professional and fast in settling disputes and matters with landlords repairs. Thank you so much I feel re... See more

Rated 5 out of 5 stars

Malone & White Solicitors are highly experienced. They achieved an outstanding result for my housing issue. I was very impressed with their work as they resolved my problem within a few months. I rea... See more


Company details

  1. Legal Services

Written by the company

We are a specialist law firm serving clients all over England and Wales in areas of Civil Litigation, Housing Disrepair, Criminal, Personal Injury, Cavity Wall Insulation Claims and much more.


Contact info

4.2

Great

TrustScore 4 out of 5

72 reviews

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Hasn’t replied to negative reviews

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