Mamamade Reviews 273

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Horrible services ! Stale food !I spend 128.67$ took advantage of the Black Friday sale , order was incomplete and EXPIRED products inside , how this company still open ? I immediately contacted and i... See more

Rated 4 out of 5 stars

Looks great, packaged great, haven’t tried a lot of the items yet as using this once a week for busy swimming lesson nights for my two toddlers. Sure we’ll use more once newborn arrives in next couple... See more

Company replied

Rated 5 out of 5 stars

My daughter loved absolutely every bite of her delicious food from Mamamade. We are visiting family in London from Australia. Knowing that my daughter would have nutritious food ready for her when we... See more

Rated 5 out of 5 stars

Absolutely beautiful food. Service, packaging, communication and cooking instruction are all flawless. Great for anyone who has little time, is feeling a little lazy, exhausted from sleepless nights o... See more

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3.1

Average

TrustScore 3 out of 5

273 reviews

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Rated 5 out of 5 stars

Love Mamamade ❤️

Love Mamamade for those days when you just don’t have time to make anything from scratch for your LO. My little girl especially loves the finger food, so it’s really useful to be able to choose bundles that meet your particular needs.
Beware of you don’t have a big freezer as there is a lot of packaging, although I now dispense the finger food into freezer bags to for everything in.

February 1, 2022
Rated 2 out of 5 stars

Taste like cardboard…

Delivery was fine and food packaged well. It's a little annoying that they don't specify a delivery date.
I actually ordered for a friend as a gift for her 1 year old who loves food and eats very healthy. They reported back that the baby refused almost all the food in the pack except one. Taste like cardboard. Very disappointed as its pricy so expected more.

January 31, 2022
Unprompted review
Rated 5 out of 5 stars

fantastic meal ordering service

I was introduced to mamamade by a friend and was skeptical at first, but once I recieved my first order I am so glad I ordered. The ease and quickness of ordering and delivering was amazing and I’ll definitely be ordering again. My little one has been diagnosed with CMPA so knowing there is no milk in these meals saved me a lot of package shelf reading and having the storage in the freezer and cook from frozen is great. I love being able to have my little one try foods that I would have never have purchased or haven’t tried myself. I would definitely recommend mamamade to anyone who is weaning their little one. Great from mummy and baby point of view. Thank you mamamade.

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

These meals have been such a saviour!

These meals have been such a saviour for us - ready in seconds and so convenient. As well as serving straight from the packet I love to incorporate them into other recipes as a quick and nutritious addition too. We started weaning a couple of months ago and I felt quite overwhelmed about the extra time and effort required for this, until I found Mamamade who’ve lifted this entirely with their meals. We’re excited to try more of the range when our baby gets older and would highly recommend this brand to any parents wanting to free up some time without compromising the quality of food for their baby!

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

Mamamade I love you

Mamamade has taken away the stress of worrying if the food I'm giving my little one is healthy, I know with mamamade that it is healthy and she's getting all the nutrients she needs. I love that everything is frozen, my daughter probably eats two of these meals a week and so far has loved all of the foods she tried, except for the quinoa which went on the floor! The food smells delicious and is super easy to prepare, I messaged mamamade on Instagram prior to purchasing as I don't have a microwave and the person I spoke to was very friendly and helpful. I'm so grateful I found mamamade because it means my daughter can try foods that I wouldn't normally cook or eat, and the portions sizes are perfect for this! I can't wait for the next box of goodies to arrive so we can explore new flavours together!

January 24, 2022
Unprompted review
Rated 3 out of 5 stars

This review is in exchange for money…

This review is in exchange for money off my next order.

The breakfasts (porridgej are great and really help. The other meals aren’t really balanced enough. It is expensive for what it is but ok to have in the freezer as a stand by

January 16, 2022
Unprompted review
Rated 1 out of 5 stars

Really disappointed and will never use again

I’m really really disappointed for my last two orders. They replaced two dishes of each order with something else I didn’t pick up without even asking me. And those dishes are just like roasted veggies that I could make myself without any effort. And also, I set up the subscription for two weeks before Christmas and they only delivered to me on 30th Dec which I totally understood because of holiday. But the next order came right a week after on 6th Jan. So I ended up with two delivery within 1 week with four dishes that I never picked up! And the worse thing was I messaged them to see if they could pull it back for a week or try to fix it. But nobody even messaged me back!

January 15, 2022
Unprompted review
Rated 1 out of 5 stars

Tasteless frozen food

Tasteless frozen food - our 2 year old (will eat anything) hated all meals. The blueberry muffin was like wet cardboard - a particularly inedible highlight. DO NOT purchase. Customer service fobbed us off and offered a small discount off a future order….suffice to say we didn’t take them up on the offer.

UPDATE: post this review we’ve now been given a full refund.

January 10, 2022
Unprompted review
Mamamade logo

Reply from Mamamade

Hi Max,

Thank you for taking the time to share this review. You've got a little one at home, so I know your time is precious - it means a lot that you've made the effort to share this feedback.

I am sorry to hear that our meals were not right for your family. We're constantly working on new recipes, and on improving our existing range - could I perhaps send you some of the meals we're working on at the moment?

Most of all I am really upset to hear about your negative experience with our Care Team. I'll have a look at the records and take any actions necessary to ensure this doesn't happen to any other customers going forward. I'll send you a separate email to confirm how I'd like to make this up to you.

Thank you again for taking the time to share your experience, it means a lot.

Warm wishes,
Sophie (Founder)

Rated 5 out of 5 stars

Really impressed

Really impressed, food came quickly and my baby (mostly) loved it!

January 10, 2022
Mamamade logo

Reply from Mamamade

Hi Jessica,

Thanks so much for leaving this review! We're happy to hear how much you and your little one are enjoying them - even if some days are better than others!

Don't forget that as part of the service you can book onto a call with one of our mealtime coaches to chat through anything that might be on your mind.

We can't wait to get more sent out to you!

Warmest wishes,
Sophie

Rated 5 out of 5 stars

1 year old buddy

I tried Mamamade as I was struggling to cook for my 1 year old while having covid in isolation, and it was great! He loved the texture, the taste and the fact he could be eating independently. The fact I could store them in the freezer and get one when I need it is an added bonus <3 Way better than pouches on busy days!

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Love Mamamade

Love Mamamade! They make convenient AND nutritious meals for my 10-month-old. Since I’ve been back at work, I don’t have the time to cook very much, but I still want to make sure my baby is getting all the nutrients and exposure to a wide variety of foods that he needs. Mamamade does this for me and I’m so grateful to them. Also the website, ordering and amending orders is super easy and functional. Thanks team!

January 10, 2022
Rated 5 out of 5 stars

Excellent convenience!

Really impressed with the quality of the food, speed of delivery and packaging too. It took pressure off the early weaning days especially over Christmas and school holidays having some delicious things just ready to go in the freezer.

January 8, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

I’ve never really enjoyed the weaning/ early eating stage of having a baby. I find it really stressful finding the balance of having enough time, finding something healthy and balanced and making sure the baby is being exposed to lots of variety etc.
Find Mamamade has been a godsend! Amazing foods literally ready in minutes and my daughter just loves them! I just wish Mummamade had been around when my other 2 were little!
We will definitely be buying again

January 6, 2022
Unprompted review
Rated 1 out of 5 stars

Huge disappointment and waste of money

Like many of the reviews below (which I wish I’d read before) I was seriously disappointed with the meals. I recently ordered a box of the bestsellers bundle (7 months+) for myself and my sister in law as a Christmas treat to have a break from cooking for both our babes. I’d previously ordered some of the purées for the same family to help when they started weaning as knew what a help it was the first time I went through it. The purées went down well so was looking forward to using the meals over Christmas.

We’ve both been really disappointed with the meals. The quality, production and taste of them is really poor. My 9 month old is a confident eater who has eaten anything I’ve made him previously. My niece who is also 9 months, is less confident with chunky textures but also likes variety in flavour. Both have refused nearly every meal we’ve tried and it’s only when we’ve added a lot of other things have they eaten any at all. The veg is often very under cooked (sometimes raw) and a lot are very dry.

Looking at the list of meals included, it’s not obvious that nearly every meal has some sort of grain or seed added. And things like avocado oil which has a very peculiar taste. Our family enjoy a huge range of food but have found them mostly tasteless and unpalatable. I was recommend you by a friend who had really enjoyed the meals so am so surprised by it.

I emailed this complaint and was just sent a standard reply that’s is obviously a copy and paste sort of message. They offered 20% off my next order but only if I get a subscription! Which is not at all helpful. Won’t be buying again. Such a shame. And such a waste.

January 2, 2022
Unprompted review
Rated 5 out of 5 stars

Its amazing

Its amazing, nothing to complain about it, very quick delivery and we loved the food. ❤️

December 30, 2021
Unprompted review

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