Mamamade Reviews 273

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Horrible services ! Stale food !I spend 128.67$ took advantage of the Black Friday sale , order was incomplete and EXPIRED products inside , how this company still open ? I immediately contacted and i... See more

Rated 4 out of 5 stars

Looks great, packaged great, haven’t tried a lot of the items yet as using this once a week for busy swimming lesson nights for my two toddlers. Sure we’ll use more once newborn arrives in next couple... See more

Company replied

Rated 5 out of 5 stars

My daughter loved absolutely every bite of her delicious food from Mamamade. We are visiting family in London from Australia. Knowing that my daughter would have nutritious food ready for her when we... See more

Rated 5 out of 5 stars

Absolutely beautiful food. Service, packaging, communication and cooking instruction are all flawless. Great for anyone who has little time, is feeling a little lazy, exhausted from sleepless nights o... See more

Company details

Written by the company

Share the Load. Share the Love.


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3.1

Average

TrustScore 3 out of 5

273 reviews

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Rated 5 out of 5 stars

Amazing dishes

Amazing dishes, these are easy to cook, organic, plant based and delicious. My little girl loves them and they’re super handy to have in the freezer after a long day at work!

September 28, 2021
Unprompted review
Rated 5 out of 5 stars

Easy and Delicious

These ready made meals for toddlers are super great. My boys loved them especially the lentil shepherds pie and the dessert of course. They are super easy to heat up and service straight from the container. Highly recommend!!

September 28, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic food

Fantastic food, delicious flavours, great packaging, easy to follow cooking and storage instructions, and the convenience of having 100% healthy meals readily available has been a life saver for me as a busy parent, my child doesn’t eat meat and I’ve found this food to be amazing for out dietary requirements and of course if my baby approves (which he does) I approve!
Great prices and great meals.

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

Fab food for little ones

Really great, wholesome natural food. An easy online experience and responsive customer service support. Thank you for helping make weaning so easy!

September 3, 2021
Unprompted review
Rated 2 out of 5 stars

Nice idea but not very tasty

Package arrived at the end of the day, and the bottom of the box collapsed as I carried it inside my house. The packaging had leaked so a few items had started defrosting.
Baby has tried all of the foods but isn't interested, even when feeding herself and making a mess. All taste very bland as well. Thought I would give it a try to have things in the freezer, healthy for baby when I was rushing for time, but not tasty enough at all. Won't be buying again as a result.

September 3, 2021
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Reply from Mamamade

Hello Donna,

Thank you so much for taking the time to leave this review. As a young company, it means a lot to us - and I know as a mum you've got limited time! So thank you very much.

I'm really sorry to learn about the experience you've had. We strive to provide an excellent service and label our packages carefully so that our courier partner knows to handle with care - however from time to time, delivery issues like this do occur. Our Care Team is always on hand to set things right should this arise.

We're here to share the load and the love, and so a huge apology that we've not made that happen for you!

Our chefs always try one or two dishes from every small batch we make, and we’re constantly refining our recipes to create only the best quality and highest nutrition, so we’ll take your feedback on board for future development.

Thanks again for taking the time to leave us this feedback.

Sophie x

Rated 4 out of 5 stars

Generally good but maybe room for some improvement

Baby likes some but not all of the baby led pieces. Perhaps a little bland and dry?? Handy though to have in when running low on homemade food and seemingly better quality than the likes of ellas kitchen!

September 1, 2021
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Reply from Mamamade

Hello Natalie,

Thank you so much for taking the time to leave this feedback. It means so much to us as a young company.

Our chefs try meals from every small batch we make, and we’re constantly refining our recipes to create only the best quality, so we’ll take your feedback on board for future development.

Thank you again,
Sophie x

Rated 5 out of 5 stars

Wish knew about it sooner

These have been amazing for our 8 month old! I love that they are suitable for vegetarians and that they have such a massive variety - it is something I would like to make but don’t always have the time especially when out and about (and trying to look for recipes can be time consuming). They were useful on holiday and our daughter enjoys most of them - I thought they were pricey but the face we manage 2 meals out of one portion makes it worthwhile.

Darshni

August 18, 2021
Unprompted review
Rated 5 out of 5 stars

Love it so much

Love it so much. I was struggling weaning my little one as he was refusing everything. Got your meals a and blended them and he ate. Ordering our next box now. Thank you so much.

August 18, 2021
Unprompted review
Rated 5 out of 5 stars

weaning a 6 month old and 1 and half year old with allergies

just started weaning my 6 and a half month old she absoultly loves the purees. this has been a life saver with running around after my other little one, wish i had found this company when I was weaning my now 1 and a half year old as she has milk and wheat allergy and found it hard to find foods that where healthy, packed with nutrition and low in sugar.
i will definitely be ordering more for both my little people. thank you, you have made my life a little bit more easy for me with running around after 2 tiny people.

August 13, 2021
Rated 4 out of 5 stars

We love Mamamade!

I love Mamamade, I love the convenience of everything and the variation of ingredients which a lot of the time, I’d never have the inclination to use myself. My daughter enjoys the toddler snacks and meals, I would say that the timings on the packet are not always right and I think it’s a bit of trial and error when heating everything. But it’s not a major issue! It’s just so handy knowing I have these in the freezer for whenever we need them.

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

Happy tummies!

I’ve have been using these delicious meals for the last couple of weeks now and my children love them. It’s brilliant that they can be stored in the freezer ready for whenever you need them. Lots to choose from and I love that they are organic. Sometimes our family meals aren’t appropriate for my youngest two children so these are brilliant to grab for them. So quick and easy to heat up so they are ready in minutes. The fact that they can be delivered to my door is a winner for me too ! Really impressed and my children have very happy tummies!

August 5, 2021
Unprompted review
Mamamade logo

Reply from Mamamade

Hi Anastasia,

Thank you so much for taking the time to leave this review! So pleased our meals have helped with your younger two children and that they're enjoying eating them! We're here to share the load and the love!

Sophie x

Rated 1 out of 5 stars

Wasn’t able to change my order

Wasn’t able to change my order and no-one would ring me back and no number on website! Very disappointing and going to cancel my orders going forward.

August 4, 2021
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Reply from Mamamade

Hello Willa,

It was lovely speaking to you yesterday evening, I am pleased that we were able to find a suitable resolution. I was especially happy to hear how much you and your family have been enjoying the food and that we were able to sort out a custom box for you.

As a young company we know we aren't perfect and are always striving to improve our service to deliver on our commitment to sharing the load and the love. Feedback like this is truly helpful and valued. Thanks for taking the time to put up this review.

Best wishes,
Ian

Rated 2 out of 5 stars

Lacking in attention to detail. Unsure of whether suitable for toddler salt intake

I was terribly disappointed in this product. If you take the time to read the nutritional information on the majority of the meals, there is added salt which is absolutely crazy for a product marketed for children. There are also errors all over the packaging in terms of nutritional information and preparation time. Unfortunately I have emailed the company but with no response, I'm left unsure whether they are indeed errors, or if actually the salt intake is too high. For example if you read the packet the "persian falafel" salt levels are the entire days quota for a child. Also the lentil shepherds pie is 5.0g salt in 100g, which with a 240g pack would be more than an adults intake so must be surely wrong, but who knows?
I also find that all these meals microwave into various levels of stodge, which is really unappealing for me and gets varied responses from my son.
This might sound really picky but having correct nutritional information is really important to create a product that parents can trust. Obviously most people don't read it carefully, but I won't be purchasing in future for these reasons as there are great alternatives out there for those times when you just need a quick meal. It is such a shame as the concept is great.

July 26, 2021
Unprompted review
Mamamade logo

Reply from Mamamade

Hello Jen, Thank you so much for taking the time to leave this reply. I appreciate how busy you must be, and it's so important to us as a young brand with a very small team.

We can see that you made contact with our care team about an hour ago. I do apologise we've not been able to reply to your concerns any sooner than this, but I know that our team is making every effort now to set things right by you over the phone.

The initial rollout of our toddler range did include some errors on the packaging, which we have quickly rectified with stickers prior to being able to reprint. All of our meals have been approved by a leading child nutritionist, and the meals contain a very minimal and appropriate amount of salt for children over the age of 12 months. We do make every effort across the site to make clear that these meals are not suitable for children under 1 year of age.

We really appreciate you putting your trust in us for mealtime - as parents ourselves, we don't take lightly that thousands of parents across the UK trust us to help share the load. It hurts us to know we've missed the mark this time around.

We're committed to continually improving as we grow, which is why feedback like this is so crucial.

We hope in the future you might be willing to put your faith in us again.

Thank you again,
Sophie x

Rated 5 out of 5 stars

Brilliant for holidays!

I ordered these ahead of a long awaited trip to see grandparents. In general, our 10mth old eats the same as us and her siblings but, on holiday, I knew there would be times that what we'd be having just wouldn't be appropriate. Having a bunch of these available in the freezer meant I didn't need to worry about making her something separately - a complete time and stress-saver! The portions are perfect for dinner with enough left over for lunch the next day.
I love that they are all vegetarian and that there are lots of ingredients I wouldn't usually use (I'm a pretty basic cook) - so she's getting to try new things and tastes. She loves the mushroom, black bean and buckwheat! She doesn't enjoy all the ingredients of course, but I'd hardly expect her too, and it's been really easy to remove those particular meals from my next order.
The only thing I'd add would be that it would be great to be able to order a one-off box to be delivered on a specific date for a holiday, or if there was a particularly hectic week ahead. I can't really justify keeping the subscription year round - although I'd love to and have already kept it going for three extra months (it's been brilliant having them in the freezer just-in-case!)

July 18, 2021
Unprompted review
Mamamade logo

Reply from Mamamade

Hello Tamsin! Thank you so much for taking the time to leave this feedback - we absolutely love hearing how Mamamade helps parents like you, be it at home or on the road!

We've recently introduced one-off boxes, and our subscriptions are fully flexible, so you can cancel anytime you'd like - even straight after ordering. Our Care Team will be happy to help arrange a delivery for a specific date in the future, should you desire.

So pleased we've been able to share some of the load and the love xx Sophie

Rated 5 out of 5 stars

Great food

A fantastic time saver, great food, excellent customer care.
Great experience when I started weaning with these products and now they do toddler meals it's even better. I'm hoping for more to be added to the toddler range! My little one absolutely loves it and it saves me time in the kitchen!

July 18, 2021
Unprompted review
Mamamade logo

Reply from Mamamade

Hello Andie,

Thank you so much for sharing this feedback. Nothing makes us happier than knowing we've been able to accompany you from the earliest days of solids, and continuing to share the load now that your little one is on to bigger meals. We'll definitely share this feedback with our team of chefs, who are constantly dreaming up new recipes :) stay tuned!

Warmly,
Sophie x

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