Manamanx Limited Reviews 

238
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and sales team for being exceptionally professional, knowledgeable, and welcoming during car purchases, making interactions very pleasant. Consumers deeply appreciate the smooth user experience, noting that transactions are completely straightforward, fast, and stress-free from the initial viewing to the final handover. However, some customers also noted that vehicles developed unexpected mechanical problems or hidden faults shortly after driving them home from the dealership. Reviewers expressed deep frustration regarding poor after-sales support, stating they encountered major difficulties and unhelpful responses when trying to get these issues resolved.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are knowledgeable, welcoming,... See more

Service

Consumers find service to be positive, highlighting welcoming staff who explained warranty options and guided... See more

Product

Customers had ambiguous experiences with product, as many reviewers expressed satisfaction with pristine... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being helpful,... See more

User experience

Users describe satisfaction with user experience, highlighting professional staff, clear communication, and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Genuine customer here. Not one of the recent spam bad reviews. Just bought a Lexus from Manamanx. Couldn't be happier with the car and the service from them. Very very professional and they clearly re... See more

Company replied

Rated 5 out of 5 stars

Simon helped us with the purchase of our new car. Everything was straight forward and easy, including fast tracking a recall and the car being ready in a week! He ran through all the finance options a... See more

Company replied

Rated 5 out of 5 stars

Bought my car from Manamanx after weeks of research.. would definitely recommend them, they have a wide variety of prestige cars. I received brilliant service from Simon who was very helpful and guide... See more

Company replied

Rated 5 out of 5 stars

On visiting the site on the first time I was taken back by the range of cars to view with no pressure from the sales person. Found a car that suited my requirements made contact in the morning for... See more

Company replied


Company details

  1. Used Car Dealer

Written by the company

At Manamanx, we're more than just a car dealership - we deliver a personalised car-buying experience backed by our team who benefit from over 20 years of industry knowledge, passion and trusted expertise. As a proud family-run business, we're dedicated to helping drivers across the region find their ideal vehicle with confidence and ease. Located conveniently between Newbury, Reading and Basingstoke, our car dealership is easily accessible from the M3 and M4, making Manamanx a top choice for car buyers across Hampshire, Berkshire and beyond.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(238)

214 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

Thanks to Kai we had a very straight forward experience. The car was exactly as described on the website, and good to go the day after purchasing!
It runs smoothly, and for the make and low mileage it was a bargain.
Very happy with it, my drive to work flies by!!

June 21, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you so much for the fantastic review! We're so glad to hear that Kai made your experience straightforward - we'll pass on the feedback. We are happy to know your daily drive to work flies by —enjoy your new car, and thanks again for choosing us!
Kind Regards
Manamanx

Rated 5 out of 5 stars

Delighted with my purchase…

Absolutely delighted with my purchase of a 2017 Mercedes E‑Class. The whole process was smooth, straightforward, and genuinely enjoyable from start to finish. Kai didn't pressure us into anything on viewing it, the only thing that he asked is not to leave with it unsupervised :))
When signing the contract, he presented all the options possible, not pressuring us into buying things that we didn't want, even though in the end we went for them, as the warranty and care package actually are really good. At the end, he took care of the transfer and tax payment, making things easy for me, as I got in the car and just left knowing everything was sorted.

Communication was excellent throughout, with the sales and service team helping us with the requests that we had in replacing or fixing the really minor things that we found while viewing the car, and every step felt honest and transparent. We got the car in an almost perfect condition, with everything fixed, serviced, polished and cleaned and the wheels got a refurb. It’s rare to find a dealership that makes buying a car feel this easy and reassuring. I’m thrilled with the car and couldn’t be happier with how everything went. If and when it will come to it, you'll see me again!
Highly recommended.

August 14, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you so much for such a detailed and glowing review! We're thrilled to hear that you love your Mercedes and that Kai and the team made the entire process smooth and pressure-free. We truly appreciate your recommendation and look forward to welcoming you back whenever you're ready for your next vehicle!
Kind Regards
Manamanx

Rated 5 out of 5 stars

Love my new Qashqai…

The team and establishment was more than welcoming, clean fresh and all staff very friendly. Kai was most helpful and would highly recommend if your looking at purchasing a vehicle.

August 8, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you so much for the wonderful review! We're thrilled to hear that you felt so welcome and that our team made a great impression. We'll be sure to pass along your kind words to Kai.
Kind Regards
Manamanx

Rated 5 out of 5 stars

Genuine customer here

Genuine customer here. Not one of the recent spam bad reviews. Just bought a Lexus from Manamanx. Couldn't be happier with the car and the service from them. Very very professional and they clearly really care about customer service. My tip, ask for Steve! He was brilliant. Thanks Steve. Hope you get the problem of the fake reviews sorted soon. Rachael.

August 20, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you so much for taking the time to leave such a thoughtful review and we are thrilled to hear that you're loving your Lexus. We'll be sure to pass along your praise for Steve —he’ll be delighted to hear it! We really appreciate your kind words and support regarding the recent spam reviews. Enjoy every mile in your new car, and please let us know if you ever need anything!
Kind Regards
Manamanx

Rated 1 out of 5 stars

Unfortunately, the vehicle developed a fault shortly after I bought it. I contacted the seller about the issue, but the process of getting it addressed was frustrating.

Unfortunately, the vehicle developed a fault shortly after I bought it. I contacted the seller about the issue, but the process of getting it addressed was frustrating. The experience left me disappointed with the purchase.

August 7, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

We take customer feedback very seriously, but after checking our records, we are unable to find any history of a vehicle transaction or contact with you. If you are a genuine customer, please contact us directly so we can resolve your concerns immediately. Otherwise, we kindly request that you take this review down.
Kind Regards
Manamanx

Rated 1 out of 5 stars

My experience was disappointing because…

My experience was disappointing because the car developed mechanical problems soon after purchase. What should have been a straightforward transaction turned into dealing with unexpected repairs. I would recommend thoroughly inspecting any vehicle before committing to a purchase.

July 19, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

We take customer feedback very seriously, but after checking our records, we are unable to find any history of a vehicle transaction or contact with you. If you are a genuine customer, please contact us directly so we can resolve your concerns immediately. Otherwise, we kindly request that you take this review down.
Kind Regards
Manamanx

Rated 1 out of 5 stars

The car seemed fine initially

The car seemed fine initially, but different problems started appearing after the purchase. Having to deal with one issue after another made the experience very stressful. I expected a much more reliable vehicle for the money I paid.

August 3, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

We take customer feedback very seriously, but after checking our records, we are unable to find any history of a vehicle transaction or contact with you. If you are a genuine customer, please contact us directly so we can resolve your concerns immediately. Otherwise, we kindly request that you take this review down.
Kind Regards
Manamanx

Rated 1 out of 5 stars

I was disappointed with the overall…

I was disappointed with the overall experience. After purchasing the vehicle, I encountered problems that I had not expected to deal with so soon. Getting the situation resolved was also more difficult than I would have liked.

August 3, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

We take customer feedback very seriously, but after checking our records, we are unable to find any history of a vehicle transaction or contact with you. If you are a genuine customer, please contact us directly so we can resolve your concerns immediately. Otherwise, we kindly request that you take this review down.
Kind Regards
Manamanx

Rated 5 out of 5 stars

Great experience

Great experience with Manamanx Cars. Simon was very professional, proactive and helpful throughout the whole process. Clear communication and excellent service. Highly recommended.

July 29, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you for the fantastic review! We are delighted to hear that Simon provided proactive, clear communication and excellent service throughout your experience. Your recommendation means a lot to our team!
Kind Regards
Manamanx

Rated 1 out of 5 stars

The purchase started positively

The purchase started positively, but my experience changed once problems began appearing with the vehicle. Dealing with faults so soon after buying the car was disappointing. I would have preferred more transparency about its condition.

July 26, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

We take customer feedback very seriously, but after checking our records, we are unable to find any history of a vehicle transaction or contact with you. If you are a genuine customer, please contact us directly so we can resolve your concerns immediately. Otherwise, we kindly request that you take this review down.
Kind Regards
Manamanx

Rated 5 out of 5 stars

Review written 2 months after purchase...

... to identify any faults, and after having the car (Fiat 500e) serviced at the main dealer for peace of mind. No issues, the car runs perfectly, it's great fun! Steve was a good salesman aiming to do a deal, but was also totally transparent and fair about what we were buying before we signed the agreement. He was very helpful during the process, answering a lot of questions as it was our first EV, and he ensured the car was beautifully prep'd for collection, with items replaced where needed at the dealership's expense. I recommend buying from Manamanx, they are not a main dealer and the price reflects that. I researched the car's history online just to do my own diligence. And I recommend shopping around before taking the warranty, bear in mind the manufacturer's warranty. We are very pleased with our purchase, it is excellent value for money and it is as sold, no surprises. Thanks Steve!

June 27, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you so much for such a detailed and thoughtful review! We are delighted to hear that your Fiat 500e is running perfectly and that Steve was so helpful, transparent, and patient with all your first-EV questions. We always aim to deliver great value and total peace of mind, so it's wonderful to know you had such a seamless experience. Enjoy your new car, and thanks again for choosing Manamanx!
Kind Regards
Manamanx

Rated 5 out of 5 stars

Big thanks to Ben

Big thanks to Ben , we are very happy with our purchase, a very calm and relaxing experience all information politely explained, no pushy sales tactics .a long drive but well worth it . We will definitely look on MANAMANX when we are ready to change usually about 3 years .Tnanks again Ben top man

August 1, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you so much for taking the time to share your review! We're thrilled to hear that Ben made your car buying experience so calm, relaxing, and straightforward—and that the long drive was well worth it. We truly appreciate your business and look forward to welcoming you back to Manamanx when you're ready for your next upgrade in a few years!
Kind Regards
Manamanx

Rated 5 out of 5 stars

Andy has been most attentive and very…

Andy has been most attentive and very helpful throughout the experience of buying a modern car.

July 31, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you so much for your kind review! We're delighted to hear that Andy was so attentive and helpful in guiding you through your car purchase. We appreciate your feedback and hope you thoroughly enjoy your new car!
Kind Regards
Manamanx

Rated 1 out of 5 stars

I would avoid this dealership like the…

I would avoid this dealership like the plague. They are independent and make up their own rules! They sold my daughter a car and within a month the door handle fell off on its own and the petrol cap broke so she was stuck not being able to add petrol. I took an out a warranty which is not worth the money and covers little and the garage warranty was useless. The sales rep lied to us on some specific details too! The customer service is rubbish and they will look for every way to get out of helping. They sold us a faulty car and would not take responsibility for fixing it. Don’t spend your money here!!!!

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

My new car with Manamanx

I have just bought my new car from Manamanx and dealt with Simon, who was excellent throughout the whole process and explained everything very clearly to ensure everything was right for me. Highly recommend!

July 29, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Thank you so much for the wonderful review! We are thrilled to hear that Simon provided such clear guidance and ensured everything was tailored perfectly for you. Your recommendation means the world to us—enjoy your new car!
Kind Regards
Manamanx

Rated 1 out of 5 stars

Paid over 16k for a car that failed within days, and zero after sale service.

Within days of collecting the vehicle, warning messages began appearing on the dashboard. We contacted Manamanx to report our concerns, but rather than investigating the issues as the selling dealer, we were simply directed to contact Jeep under the manufacturer’s warranty. The vehicle then became completely immobilised.
Roadside assistance attended and diagnosed an intermittent 12V battery charging fault, which had resulted in a discharged battery. We were advised that this was not simply a flat battery, but an intermittent charging fault and therefore the vehicle was deemed not fit to drive, required recovery and we were advised that it would not be safe to use on the motorway due to the risk of the fault recurring unexpectedly.
As this fault occurred well within 30 days of purchase (less than two weeks), we exercised our short-term right to reject the vehicle under the Consumer Rights Act 2015.
Unfortunately, despite explaining our legal position repeatedly in writing, our correspondence has continued to be met with references to the manufacturer’s warranty rather than our statutory rights as consumers. We have therefore been left with no alternative but to issue a formal Letter Before Action.
At the time of writing, we have paid £16,179 for a vehicle that cannot be used, have no replacement vehicle, and remain without a resolution, as our emails are ignored.
It is deeply disappointing to say the least, that what should have been a straightforward after-sales issue may now have to be resolved through the courts or Ombudsman.
If after-sales service matters to you, I would strongly recommend looking elsewhere. I really wish we read all the bad reviews before buying from Manamanx.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

We came into Manamanx with the hope to buy our first EV, Simon greeted us at the door with a smile and showed us around. He very kindly answered all of our questions and explained everything we needed to know about EVs. Thank you for all your help and see you again when we need another car.

July 22, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Dear Gabriella
Many thanks for your kind review, we appreciate your feedback and your business.
Kind regards
Manamanx

Rated 5 out of 5 stars

Manamanx - Simon

I was dealt with by Simon when interacting and purchasing my new car with Manamanx. Simon was amazing and very thorough providing me with all the information needed during the process. He insured I understood everything that was taking place step by step which made me feel comfortable throughout. He was polite and helpful at all times and answered any questions I had. I received the highest level of customer service throughout and would recommend Simon and Manamanx to anyone looking to buy.

July 21, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

We appreciate your kind words regarding your experience and in particular the support provided by our colleague, Simon.
Thank you for your business and your feedback.
Kind regards
Manamanx

Rated 1 out of 5 stars

Worst car buying experience I've ever had

Without doubt, this has been the worst car-buying experience I've had in over 36 years of purchasing vehicles from dealerships.

Ironically, I bought a car from this business around 20 years ago when they were Sascron, and the service was exceptional. Unfortunately, the dealership today is unrecognisable.

From the outset, the communication was poor, the sales staff were pushy, and I never felt they were being fully transparent. Once the sale was completed, the already poor level of customer service became even worse. The aftersales support was virtually non-existent, with a complete lack of communication and no sense that they cared about resolving issues.

The final straw came when my vehicle was returned to them to investigate a fault. Without my knowledge or permission, the dealership authorised the garage to use my vehicle, during which it covered 95 miles. I received no explanation, no apology, and no attempt to justify why my car had been driven such a significant distance for personal use.

The whole experience has been frustrating from start to finish. They may have moved to new premises and present themselves as a premium dealership, but don't be fooled by the shiny showroom. It's the same staff delivering the same poor service.

They give the impression of offering a champagne service, but in reality, it's lemonade service. The only reason I rated one star is because I can't rate zero.

I would not recommend this dealership to anyone and certainly won't be returning.

April 1, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Dear Jason
Please do contact us so that we can discuss your concerns.
Please email after-sales@manamanx.co.uk
Kind regards
Manamanx

Rated 1 out of 5 stars

Upsetting experience

My parents purchased a car from this dealership, and felt very cohersed by the salesman, Steve. Very manipulative about the warranty deals, told that they couldn't pick up the car on the day as they needed to prepare it (which costs £199) so they had to travel over 3 hours again to get it. Once they had bought the car he then revealed there was only one key and didn't offer a discount for this. Although they should have walked away excited with their new purchase, it really tainted their experience as they felt cheated.

July 15, 2026
Unprompted review
Manamanx Limited logo

Reply from Manamanx Limited

Dear James
You are more than welcome to ask your parents to contact us so that we can discuss their concerns. Our email address is after-sales@manamanx.co.uk
Kind regards
Manamanx

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look