The Manchester Bee Co. Reviews 366

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

AVOID...THESE PEOPLE ARE WORST. They take your order and payment then nothing, no item or correspondence, you email their many email addresses and get no response yet they still advertise products.... See more

Rated 5 out of 5 stars

Ordered two original large Manc bees as gifts, recipients thrilled to bits with them. Delivery took around 5-6 days( it was December and busier than usual I imagine) excellently packaged.I just want o... See more

Rated 5 out of 5 stars

Bought the Manchester Bee Plaque for my oasis area that my Wife and I occupy most Summer Days. The well designed and iconic aluminium plaque is mounted on an upright Sleeper and is beautiful in it’s... See more

Rated 2 out of 5 stars

I recently made a purchase that was sent to France, for a family Christmas gift. I paid extra on The Manchester Bee Co. website, for international delivery. However, I then got invoiced the FedEx VA... See more

3.5

Average

TrustScore 3.5 out of 5

366 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Poor customer service

I recently made a purchase that was sent to France, for a family Christmas gift. I paid extra on The Manchester Bee Co. website, for international delivery. However, I then got invoiced the FedEx VAT bill directly to my home address and had to pay for it, despite having already paid for international shipping.

I've now emailed the The Manchester Bee Co. twice, asking for an explanation, but they have been ignoring my emails. They should clearly mention these hidden fees on their website or include it in the shipping price.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Christmas present

Very pleased with the Manchester Bee. It was well made and good value for money. Bought it for our daughter-in-law for Christmas. She will love it.

December 21, 2022
Rated 1 out of 5 stars

Poor finish to items

I got an item that was poorly finished off and I emailed them .
After so many emails sent I have given up and will not be getting anything else from them .
Don't use this company

November 1, 2022
Rated 5 out of 5 stars

Quality goods, quality service.

It's so easy to order from this company. All the products that I have ordered in the past and present have been quality. You just order and sit back. Prompt delivery of your quality goods.

December 1, 2022
Rated 1 out of 5 stars

Poor customer service and support.

Item has been delivered but the delivery partner left on an open doorstep, subsequently this has been stolen, Manchester Bee Co was initially helpful raising a complaint however the communication has since dried up and been nonexistent. Quite frankly I’ve been left out of pocket and with a very sour taste, poor customer service is uncalled for in the digital age.

November 19, 2022
Rated 3 out of 5 stars

The actual order was good

The actual order was good, but I have been trying to order another plaque which was showing as out of stock but pre order and I have not heard anything in regard to this either from my e mail if your chat option

November 12, 2022

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