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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their knowledge, professionalism, and accommodating nature, highlighting how helpful they are in setting up and delivering training. Many people found the training practical, engaging, and rich with real-life examples, leading to valuable insights and applicable skills for their work and personal lives. The user experience is frequently described as smooth and well-organized, with effective communication and flexibility in scheduling. However, some customers also noted significant issues regarding payment for services rendered. There were also occasional concerns about the quality of the service, with a few people finding the course material too basic or the trainers unprepared, which led to a less beneficial learning experience.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the instructors and trainers for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the instructors... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers report significant delays in receiving payment... See more

Service

Consumers find service to be ambiguous, with some praising the accommodating and flexible nature of the... See more

Customer communications

Users describe ambiguous interactions with contact. While some reviewers were contacted by the company for... See more

Based on these reviews

Rated 4 out of 5 stars

My liaison Sia Bennett was very responsive and assisted me throughout this journey. The trainer Sivaram Ravi was very knowledgeable and gave very good insights during the training programme! We had so... See more

Rated 4 out of 5 stars

Very practical training. lots or real life examples and plenty of ideas to think about and apply to my daily work.

Rated 4 out of 5 stars

This training is important for new leaders to understand the basic leadership skills. Toba Best was knowledgeable and provided lots of real examples as well as allowing us to contribute with our ow... See more

Rated 4 out of 5 stars

Toba Best our trainer is very accommodating. Materials are provided and training is really in a place that is really good setting and environment. He provided great explanations to the materials and i... See more


Company details

  1. Training Centre
  2. Educational Consultant

Written by the company

Mangates is known as one of the world's leading competency developers that brings a unique approach for building specialized training programs. We have our entities throughout the globe. Mangates training divisions offer the same level of expertise and experience, which makes us stand out from the competition. Through our training courses, we help transform your organization for the better. By adopting advanced Techniques and New Ways of Working, we empower your staff with the knowledge and guidance to understand, engage with, and influence change. In-Class training programs are designed for individuals, who seek more personalized training experience and hands-on training requirements wherein Virtual Live is immersive learning, guided by the subject matter experts. All our classroom training sessions can be conducted On-Site at your workplace or a location that you choose, for the convenience and peace of mind of your employees. We help you develop any skill you need for any role. Participants will greatly benefit from our skill-set.


Contact info

3.8

Great

TrustScore 4 out of 5

139 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 31% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

🚨 Sharing this publicly because private…

🚨 Sharing this publicly because private attempts have gone unanswered.

Earlier this year (May), I was contracted by Mangates to teach a class. Despite fulfilling my responsibilities, I have not been paid for my work.

In addition, I was required to cover classroom supplies out of pocket and even instructed to pay for the class lunch myself, with the understanding that I would be reimbursed. To date, I have not been reimbursed for those expenses either.

As professionals, we rely on good faith and fair dealings with the organizations we partner with. Failing to compensate instructors for both their time and expenses is unacceptable and undermines trust in our industry.

I’m sharing this to alert fellow educators, trainers, and contractors who may be approached by Mangates so they can make informed decisions.

May 15, 2025
Unprompted review
Mangates logo

Reply from Mangates

We’re sorry to hear about your concerns and any frustration this may have caused. To clarify, the payment and reimbursements for your session have already been processed from our side. It’s possible that our confirmation emails may have gone to your spam or junk folder.

We can also share a screenshot of the completed payment for your reference, to avoid any further confusion. Please reach out to our accounts team at [insert email/contact], and we’ll be happy to provide it.

We greatly value the hard work and professionalism of our instructors and are committed to keeping all processes smooth and transparent.

Rated 5 out of 5 stars

Great Learning Experience

the training was ver resourceful and i was given tools to continue my growth. Debbie was an excellent instructor and provided me with a lot of information.

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

This is my third time doing contractual…

This is my third time doing contractual work for this company. They are nonresponsive whenever it is time for them to compensate me for my work. I emailed the trainer acquisition executives, who are ignoring my emails. I did the job for them over a month ago. Please do not become a trainer for this company because it is a scam.

August 22, 2025
Unprompted review
Mangates logo

Reply from Mangates

We sincerely regret the concern you’ve experienced. Please note that we have already processed your payment, and we can share a screenshot of the transaction if needed. At times, bank processing delays or communication gaps may cause confusion, but we assure you that your compensation has been taken care of. We value the efforts of our trainers and remain committed to improving our communication to avoid such situations in the future.

Rated 5 out of 5 stars

Mangates provides rewarding experiences

Mangates has been such a rewarding company to partner with as a corporate trainer. Their programs cover such a wide variety of topics—from negotiation skills, emotional intelligence, and management development to technical courses like Power BI—so there’s always something meaningful to teach. The clients are engaged and bring great energy to each session, which makes the experience even more enjoyable. The curriculum is structured but flexible enough to allow for interactive activities, which I really appreciate as a trainer.

Roopa is fantastic at coordinating everything behind the scenes and ensuring I’m fully prepared before stepping into the classroom. Mangates truly values both its clients and trainers, and it shows in how smoothly the sessions run. I’m excited to continue collaborating with them and delivering more impactful training sessions in the future.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

I wish I would’ve read these reviews…

I completed a presentation for Mangates in June and submitted my invoice. Payment was delayed for two months and only made after I posted my initial Trustpilot review. To be fair, I want to note that I have now received payment in full. However, I feel it is important to share that during those two months, repeated follow-ups went unanswered, and since receiving payment I have been contacted multiple times by phone, email, and LinkedIn requesting I delete my review. While I am glad the matter was ultimately resolved, my review reflects the full experience I had working with this company.

June 15, 2025
Unprompted review
Mangates logo

Reply from Mangates

Dear Jeannettte,

Thank you for sharing your experience and for updating your review to confirm that payment has been received in full. We sincerely apologize for the two-month delay, which occurred due to an unforeseen technical glitch in our payment process. Unfortunately, this also caused a lapse in our communication, and we regret the frustration it created.

We also acknowledge your concern regarding our follow-ups after the payment was made. Our intention was to clarify and resolve the matter, not to cause inconvenience.

We value your contribution and feedback, and we are taking steps to strengthen our systems to ensure smoother processes and better communication in the future.

Rated 4 out of 5 stars

Review of Mangates.com

My liaison Sia Bennett was very responsive and assisted me throughout this journey. The trainer Sivaram Ravi was very knowledgeable and gave very good insights during the training programme! We had some technical glitches on the online class entry, but otherwise, the goodness of the people made it positive!

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Strategic Time Management workshop

We recently had the pleasure of hosting Mangates for their "Strategic Time Management" workshop at our organisation, and I can confidently say it was an incredibly valuable experience for everyone involved. From start to finish, the session was engaging, insightful, and packed with actionable strategies that our team can immediately implement.

Our trainer Rosemarie's expertise and ability to connect with the audience were excellent. Rosemarie didn't just deliver content; she inspired us to rethink our approach to time and productivity. She fostered an interactive environment where questions were encouraged, and real-world scenarios were discussed, making the learning deeply relevant.

The workshop covered a range of highly effective techniques, moving beyond generic advice to provide truly strategic tools. We particularly benefited from learning about:

"Eat the Frog": A powerful approach to tackling the most challenging tasks first, ensuring critical work gets done.

Advanced Planning Techniques: Practical methods for structuring our days and weeks to maximize efficiency and focus.

Conquering Procrastination: Actionable insights and strategies to identify and overcome the common pitfalls of procrastination.

Our team walked away feeling empowered, equipped with a new toolkit for managing their time more effectively and boosting overall productivity.

If you're looking for a workshop that genuinely transforms how your team approaches time management, I highly recommend Mangates. This wasn't just another training session; it was an investment in our team's efficiency and well-being.

July 18, 2025
Unprompted review
Rated 2 out of 5 stars

Positive training, delayed payment

Mangates reached out to me on LinkedIn to facilitate a training. The staff people were great and clear at first. They provided materials and clear instructions. After signing the initial agreement, I was sent a list of things to complete prior and during the training, which included printing with special paper (requiring a trip to Staples), and I was asked to take the client out for lunch and front the bill - they reimbursed for these expenses but I hadn't factored the additional time into the compensation agreement. That said, I was willing to do all of this to explore the relationship as I had a positive impression. I enjoyed facilitating the training. I was disappointed when communication and customer service dropped off as I was trying to secure timely payment. It took a lot of follow up and ultimately this review to get paid several weeks late.

June 2, 2025
Unprompted review
Mangates logo

Reply from Mangates

Thank you for sharing your experience with us. We are glad to hear that you found our staff supportive and that you enjoyed facilitating the training. We sincerely apologize for the inconvenience caused by the additional pre-training tasks and the delay in your payment. Due to an unexpected process glitch, the payment was unfortunately delayed, and we understand the frustration this caused. While we aim to ensure trainers are supported and compensated promptly, we clearly fell short in this instance. Your feedback is valuable, and we are taking steps to strengthen our processes and communication so this does not happen again. We truly appreciate the effort and professionalism you brought to the training and hope to have the opportunity to collaborate again under better circumstances.

Rated 5 out of 5 stars

Mangates Training

Both coordinators, David Levin and Sia Bennett, were very professional, friendly, knowledgeable, flexible, and effective in helping me to set up my training. The workshop was extremely well-done and will be directly applicable to my work. I would definitely recommend this course and this group, Mangates, for continuing education courses. I was very pleased with the entire process--easy scheduling, easy access to David and Sia for any and all questions and scheduling, and very acceptable pricing for the day long course. Highly recommend Mangates!

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Staff learned a lot from the courses

Staff learned a lot from the courses. They also like the certificate piece very much. Organization wise, Mangates has been very accommodating with changes and moving people around to different days, which is a very important factor on our side.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

A wonderful experience

The Public Speaking training was a fantastic experience. The session was well-organized and smoothly executed, thanks to Rachel, who played a key role in coordinating everything. Her support and attention to detail made the day run seamlessly and created a welcoming environment for all participants.

Drocella, our trainer, was both professional and engaging throughout the session. She brought great energy to the room, making the learning process enjoyable while still delivering valuable, practical content. Her ability to break down complex ideas and make everyone feel comfortable participating was especially appreciated.

Overall, this training was interactive, informative, and confidence-boosting.

May 15, 2025
Unprompted review
Rated 3 out of 5 stars

Late payment for class taught.

I taught an anger management class for Mangates. The lesson plan is good and the students have been receptive. Payment process is slow but you do get paid

March 16, 2025
Unprompted review

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