Manheim Reviews 279

TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Tanyia was brilliant in relaying my purchase rational to the Vendor. Both Tanyia and Cathy were diligent and very helpful in fixing a glitch from my bank to enable my truck driver to pick up an excava... See more

Rated 1 out of 5 stars

This is the most dishonest platform around. Discriptions are worthless, they actively support misrepresentation and when ligit arbitrations are brought they will find a way to kick them. Like pricin... See more

Rated 2 out of 5 stars

I strongly advise against buying a car from Manheim Auctions. In my experience, the auction lacks transparency and accountability. I purchased a vehicle just two weeks ago, and it has already br... See more

Rated 3 out of 5 stars

Auction site takes some getting used to. ie.:When zooming in, then to next arrow, subsequent images is also zoomed in. Reset only does the one image. Auction staff have always been helpful and in most... See more

Company details

  1. Aged Care
  2. Media Company
  3. Online Auction Service

Information provided by various external sources

Manheim is Australia’s largest provider of automotive auction services. We hold weekly used car auctions for passenger, Government, SUV & 4WD’s, commercial, clearance and prestige vehicles as well as auctions including trucks, trailers, motorcycles, plant & equipment, machinery, recreation vehicles and damaged cars. Manheim is the world's leading provider of used vehicle services and has set the standard for buying and selling vehicles at auction.


Contact info

2.9

Average

TrustScore 3 out of 5

279 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Stay away from this company

I have just sold my car to these people and it has taken over 2 hours to get it off. They wanted another copy of the service history that I had already provided when I got the quote, spending ages on hold going over the same things. Saying that there was a dent on the bonett of there car which there isn't trying to get the price knocked down. I will never use them again.

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

Charged me 249$ for 4 days storage for…

Charged me 249$ for 4 days storage for a broken scooter that when i didnt even receive the invoice. Paid the invoice the next day it was sent and collected on the 2nd day after payment. Same with a car i purchased in the same auction. Even that i can digest. However their rude replies on emails and response on emails and text is horrible. I wouldnt recommend these guys to anyone. I dont want to give that one star either.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service

Found the whole process very easy to follow. Great being able to bid and buy on my phone while going about my day rather than having to go and sit in a lane for half the day. Very convenient. Staff in the call centre were very polite and helpful. Can't fault the service. Thanks

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Manheim was great to deal with

Manheim was great to deal with. Understood I was coming from interstate to collect a vehicle and was willing to help with the time - and thanks to their good description, we drove it 9 hours straight home from Melbourne to Adelaide and the car didn't miss a beat. Will be using again.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great ambiance and smooth process

Great team work, knowledgeable staffs. User friendly online bidding process. The auctioneers make the day as smooth as possible with a bit of fun and some jokes...so it does not get bored...

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!!

This has been our second purchase with Manheim auctions. We found the whole process user friendly. Our dealings with staff were professional, timely and friendly. We highly recommend them!

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Participating in my first auction with…

Participating in my first auction with Mannheim was a fantastic experience. The process was seamless, with clear instructions and a user-friendly interface. The detailed car listings, complete with high-quality photos and comprehensive descriptions, made it easy to assess each vehicle. The bidding system was straightforward, and the staff was professional and helpful throughout. It was exciting and rewarding, leaving me eager to participate in future auctions. A great platform for both beginners and seasoned buyers!

December 17, 2024
Unprompted review
Rated 4 out of 5 stars

Had a great experience as a first timer…

Had a great experience as a first timer bidding and winning…. Customer service at Manheim was of great help and showed great patience in directing me on what steps were needed to org transport of my goods interstate. Thank you

December 12, 2024
Unprompted review

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