Settee came, looked great at first. Then after one month of just a child sitting on the corner section the seat began to sink. There are sections of the material pulling away from the foam and frame.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great sofa, great price, very attentive staff always polite and informative when ive rang to ask questions regarding delivery etc... Also the delivery men...nearly 5 hours drive and they helped my... See more
Company replied
Love my new sofa! Delivered fast and delivery drivers assembled and placed sofa where I wanted it! Kept in contact with delivery status! Would recommend them to anyone be my 1st stop always for new fu... See more
Company replied
The customer service over the phone was amazing. They answered all my questions and gave me so much information. The customer service of the delivery drivers were absolutely terrible. An hour late, ru... See more
Company replied
Company details
Written by the company
We're a well established furniture store born from the vision of being the place to shop to meet all your furniture needs. We pride ourselves on supplying hand picked, quality products, ensuring that all our customers receive only the best furniture available. Our customer service team are available from 9am through to 10pm so there is always someone happy to help, day or night. Our 2 man delivery teams take care of all the heavy lifting, 5 days a week. Our vast warehouse full of stock means you wont be left waiting months for your sofa to arrive.
Contact info
Maple Centre, Unit 9 Bull Lane, , WS10 8ST, Wednesbury, United Kingdom
- 0121 505 6380
- info@maplefurniture.co.uk
- maplefurniture.co.uk
Chesterfield 2 Seater Green
The Chesterfield sofa is beautiful! The website doesn't do it justice. The quality of the fabric and finishing is far higher than I expected. Its very sold. The cushions are very comfortable too!!!!
September 22, 2021
Reply from Maple Furniture
Hi Laura,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Reply from Maple Furniture
Hi Paul,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Good service came in good tine sevice…
Good service came in good tine sevice is brillant
September 22, 2021
Reply from Maple Furniture
Hi Chantelle,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Service was outstanding
September 14, 2021
Reply from Maple Furniture
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
I was not there for the delivery but…
I was not there for the delivery but got a phone call from my son who I told not to sign anything if it would not fit in. After speaking to the person who delivered it I felt under pressure to accept it and told my son to sign for it.
The sofa itself is nice, firm cushions, nice solid arms and looks good.
September 14, 2021
Reply from Maple Furniture
Thank you for your 4* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
My sofa arrived within 2 days of…
My sofa arrived within 2 days of ordering it online. The two men that delivered it were friendly polite and pleasant. I couldn't be happier with my sofa its excellent quality so comfortable 👌
September 14, 2021
Reply from Maple Furniture
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Such a comfy sofa
Such a comfy sofa, everything we were hoping for! Fast and flawless delivery. Absolutely ideal :)
September 7, 2021
Reply from Maple Furniture
Hi Jacob,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
A few hiccups, but ok in the end
A few hiccups, but ok in the end. Ordered two sofas a month ago which was showing as 'in stock, delivery within 2 weeks' on the website. Messaged them after a couple of weeks and was informed that it's slightly delayed but would be delivered to them from their supplier on the following Tuesday (a week later). I messaged them again after the week had passed to be told it was missing from the delivery and it would be another month if we wanted to wait for the sofas we ordered, we were offered alternatives and decided to opt for the same design but in a different layout. Delivery arrived on Saturday AM as promised, and the driver called 30 mins before which was great. So not an awful experience, but not good enough to warrant 5 stars.
September 7, 2021
Unprompted review
Reply from Maple Furniture
Hi, thank you for your review. We can only apologise for the mix up in our delivery and are happy we could come to a suitable solution for you. I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Efficient and polite very fast
Efficient and polite very fast, updated in when delivery was happening and would reccomend to any 1 👍👍
September 6, 2021
Reply from Maple Furniture
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Reply from Maple Furniture
Thank you for your 4* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Great service love my new sofa great…
Great service love my new sofa great delivery on the day it said it would be delivered
August 19, 2021
Reply from Maple Furniture
Hi Vicky,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Very good customer service would…
Very good customer service would recommend the company
August 19, 2021
Reply from Maple Furniture
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Thank you so much for my new sofas
Thank you so much for my new sofas! I absoloutly LOVE them. For all I couldn't get the one I ordered as stock didnt come In I am more then happy. Customer service was briliant and they have upgraded my sofa to the corner as the 3 seater didn't come into stock. The delivery men were bang on time and they were simply lovely! Thank you again!
August 5, 2021
Reply from Maple Furniture
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Great communication. Buy with confidence
Good quality and delivered earlier than expected.
Great company to deal with
August 2, 2021
Reply from Maple Furniture
Maple Furniture
5 days ago
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Reply from Maple Furniture
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Amazing service
Just amazing from order right through to delivery
Always worry about buying online but the settee I bough is just amazing top quality and comfy
Delivered and installed perfect
Thank you Maple furniture :-)
July 28, 2021
Reply from Maple Furniture
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Really smooth order and delivery
Really smooth order and delivery. I had my new sofa within a week of ordering. Highly recommend!
July 28, 2021
Reply from Maple Furniture
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Love my Oakland sofa and chair bigger…
Love my Oakland sofa and chair bigger than I thought . Great customer service and the delivery guys were very helpful and polite would recommend maple anytime
July 22, 2021
Unprompted review
Reply from Maple Furniture
Hi Paul,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
I love it so comfy and came so fast
July 21, 2021
Reply from Maple Furniture
HI Shelley,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Fast delivery excellent service and…
Fast delivery excellent service and product quality.
July 20, 2021
Reply from Maple Furniture
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.