Settee came, looked great at first. Then after one month of just a child sitting on the corner section the seat began to sink. There are sections of the material pulling away from the foam and frame.... See more
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Great sofa, great price, very attentive staff always polite and informative when ive rang to ask questions regarding delivery etc... Also the delivery men...nearly 5 hours drive and they helped my... See more
Company replied
Love my new sofa! Delivered fast and delivery drivers assembled and placed sofa where I wanted it! Kept in contact with delivery status! Would recommend them to anyone be my 1st stop always for new fu... See more
Company replied
The customer service over the phone was amazing. They answered all my questions and gave me so much information. The customer service of the delivery drivers were absolutely terrible. An hour late, ru... See more
Company replied
Company details
Written by the company
We're a well established furniture store born from the vision of being the place to shop to meet all your furniture needs. We pride ourselves on supplying hand picked, quality products, ensuring that all our customers receive only the best furniture available. Our customer service team are available from 9am through to 10pm so there is always someone happy to help, day or night. Our 2 man delivery teams take care of all the heavy lifting, 5 days a week. Our vast warehouse full of stock means you wont be left waiting months for your sofa to arrive.
Contact info
Maple Centre, Unit 9 Bull Lane, , WS10 8ST, Wednesbury, United Kingdom
- 0121 505 6380
- info@maplefurniture.co.uk
- maplefurniture.co.uk
Great service
July 18, 2021
Reply from Maple Furniture
Thank you for your 4* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Good quality sofas
Good quality sofas, friendly and punctual staff. Would reccomend to anyone
July 15, 2021
Reply from Maple Furniture
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Extremely happy
Extremely happy, the sofa was exactly what we wanted, very quick delivery and very friendly, helpful delivery drivers, who even put it together for us, thankyou again maple furniture
July 15, 2021
Reply from Maple Furniture
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Very fast delivery any questions asked…fantastic service
Very fast delivery any questions asked they was honest and reliable. Delivery men offered to put together the furniture unfortunately due to going on holiday day after delivery we wanted to keep it sealed but everything was there and no missing party’s so happy will use again thank you to maple furniture and a huge thank you to the delivery guys great customer service let me in time of delivery
July 15, 2021
Reply from Maple Furniture
Hi Chantelle,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Really good quick and friendly…
Really good quick and friendly furniture is beautiful delivery drivers was amazing well done dud a great job setting it up for me thank you xx
July 15, 2021
Reply from Maple Furniture
Hi Jodie,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple FurnitureJodie,
Maple furniture have been brilliant…
Maple furniture have been brilliant from start to finish, I ordered my Zinc 2 & 3 Seater sofa on a Monday and it was delivered within 4 days, the sofa looks stunning in blue and I've had several compliments from friends and family already. I couldn't recommend Maple furniture enough.
July 15, 2021
Reply from Maple Furniture
Hi Jamil,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Reply from Maple Furniture
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Brilliant service
My experience with maple furniture was excellent they delivered at the right time and the delivery men were very friendly and very helpful they put my sofa together for me and positioned it in the place I wanted it I can not fault them at all the service was excellent
July 15, 2021
Reply from Maple Furniture
Hi Chrissy,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Very helpful and efficient service
Very helpful and efficient service. My sofa is just what I wanted and looks amazing in my lounge.
July 15, 2021
Reply from Maple Furniture
Hi Chrissy,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Fast delivery and very lovey sofa
My sofa was delivered today. It’s immaculate and very comfortable. Thanks guys 😀
July 7, 2021
Unprompted review
Reply from Maple Furniture
Hi SJ,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Amazing price amazing service.
Amazing price amazing service.. delivery made promptly and sofa set up by the delivery drivers too.. recommended to all family and friends
July 5, 2021
Unprompted review
Reply from Maple Furniture
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Do not order from here
I ordered new sofas from maple furniture on 16th May. Still haven’t received them. Have been given three delivery dates with the latest one being today. Used a days annual leave and had our old sofas removed after I spoke with someone this morning and they advised I would receive a call 30 minutes prior to the sofas being delivered. The lady advised that the new date for delivery Would be 16th July, which would mean that we would be left two weeks without sofas. Also advised that the delivery had been cancelled by us, when I asked for the call recording of us cancelling, she advised that conveniently they don’t record calls. Asked to speak with somebody else in a managerial position but this was denied. Beginning to think the company is not legitimate and that the good reviews on here are fake. Finally agreed to deliver on Tuesday but I highly doubt that will happen. Very poor service and regret ordering from here. Don’t mind waiting but receiving multiple delivery dates then being cancelled each time is very poor service, especially for us to find out on the day of us expecting to receive the delivery
July 1, 2021
Reply from Maple Furniture
Hi Vicky,
Sorry for any confusion. It was noted on our system that you had called to advise us you were going on holiday and to rebook. We don't record telephone calls due to the fact that we take sensitive information over the phone. Hope you are now happy with your new sofa.
The Maple Furniture Team
Maplefurniture is very good because…
Maplefurniture is very good because they update you with your bill and also have a good delivery drivers and asking if when is the suitable day to deliver to yours they have a friendly staff keep it up with your good work.
June 28, 2021
Reply from Maple Furniture
Hi Akhona,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Amazing company
Amazing company, very straight forward, wasn’t expecting my sofa for 3-4 weeks but received a courtesy call to say it was being delivered the next day, very polite workers, thank you! If I had anything else to purchase I would 100% use you again :)
June 28, 2021
Reply from Maple Furniture
Hi Lauren,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Reply from Maple Furniture
Hi Theresa,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Great service and nothing a problem
June 25, 2021
Reply from Maple Furniture
Hi Isobell,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Fast easy application and delivery even…
Fast easy application and delivery even though I was over the 70 miles away. Would highly recommend, the furniture is also great quality and comfortable x
June 24, 2021
Reply from Maple Furniture
Hi Laura,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Amazing beautiful sofas
Amazing beautiful sofas, only one little problem one side getting creased after seating on it.
June 24, 2021
Reply from Maple Furniture
Hi Saira,
Thank you for your review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
I made enquiries to Maple furniture on…
I made enquiries to Maple furniture on line they message back straight away I ordered two seater grey recliners they arrived in few days they are absolutely geourous. The two guys that delivered went out of there way to help us unwrap the boxs to make sure all was OK. Fantastic service. I would highly recommend this company
Kind regards
Brenda Bird
June 22, 2021
Reply from Maple Furniture
Hi Brenda,
We are please to hear you are happy with your new sofa and would like to thank you for your order and your 5* review, and wish you years of comfort.
Many Thanks
The Team at Maple Furniture
Amazeing service
My Chesterfield suite arrived well packaged and very good quality, I absolutely love it !
The service from beginning to end is 5 star even down to delivery men ,nothing was too much for them , .
I would highly recommend Maple Furniture ,
June 21, 2021
Reply from Maple Furniture
Hi Sharman,
We are please to hear you are happy with your new sofa and would like to thank you for your order and your 5* review, and wish you years of comfort.
Many Thanks
The Team at Maple Furniture
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