I visited the Cindy Knight Clinic in Hildenborough, Kent and found the whole map my mole process from start to finish brilliant. I very quickly had the results from a consultation dermatologis... See more
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Review summary
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I am a clinic owner who recently onboarded with Map my Mole. Yesterday I submitted my clients mole for review and we had her report back in 45 minutes. In this instance the mole does require further... See more
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I bought the camera adaption, which included 3 mole checks, included in the price. It turned up in no time and I was constantly notified on its whereabouts. I uploaded a picture at about 6:45 in the m... See more
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Very professional service. Fast results. Only criticism (when my mole was thought to need further investigation) is that this isn't done directly with the GP surgery. The patient has to share the info... See more
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Company details
Written by the company
Get your mole checked by UK consultant dermatologists from the comfort of your own home. Map My Mole is the first app to include a certified Class 1 medical device with the service. Our bespoke dermoscope also called a dermatoscope attaches straight to your smart phone, allowing you to capture the detailed images needed by our experts. Our dermatoscope ensures our experts are compliant with the British Association of Dermatologists guidance on teledermatology. From first ordering your lens to receiving a report can take as little as 48 hours*. Our easy to use mobile app will guide you through the process of creating a mole submission for you or a family member.
Contact info
The Apex, Derriford business Park, PL6 5FL, Plymouth, United Kingdom
- support@mapmymole.com
- mapmymole.com
Great app, great people, great experience
From receiving the lens, to having a gp review, the whole experience is rather quick and easy. Instructions come in handy, overall was happy with the experience. I’m
August 2, 2024
Reply from Mapmymole
Thank you Tommy! We appreciate your feedback.
I received a clear professional report…
I received a clear professional report explaining exactly what it was, what treatment is required and to contact my GP
August 2, 2024
Reply from Mapmymole
Thank you, glad we could help!
Excellent service- quick and easy to…
Excellent service- quick and easy to understand.
August 2, 2024
Reply from Mapmymole
Thank you for your feedback Alison.
Reply from Mapmymole
Thank you Sam!
Fast, Thorough and Efficient Service
I was impressed by the speed in which my lesions were diagnosed and the thorough reports that followed which were clear to understand. I also received a call to check that I had read the reports and was going to book an appointment with my GP, as advised.
July 31, 2024
Reply from Mapmymole
Thank you for taking the time to write a review - glad we could help!
Great concept
Great concept and avoided a face to face GP appointment.
Reports came back quickly.
The only downside is we found the lens difficult to use, as it seemed that all the photos were out of focus.
July 8, 2024
Reply from Mapmymole
Thank you for your feedback.
The results came through quickly and as…
The results came through quickly and as the app was difficult to capture a photo through, when you are taking the photo yourself. I received a phone call, giving advice on how to improve the app photo quality.
July 1, 2024
Reply from Mapmymole
Thank you for your feedback.
Really quick service and helpful I fo
July 7, 2024
Reply from Mapmymole
Thank you for taking the time to leave us a review.
Quick and efficient service from…
Quick and efficient service from beginning to end.
A well written and concise report
Excellent value for money
July 7, 2024
Reply from Mapmymole
Thank you for taking the time to give us feedback.
Quick and accurate.
Great to be able to get a quick and accurate diagnosis. The lens is not that easy to use and took a few attempts to get a good photo. Would always need another person to assist. Results came back within a few days but no contact from a doctor after one week.
July 2, 2024
Reply from Mapmymole
Thank you for your feedback Robert!
Was very quick and easy and thankfully…
Was very quick and easy and thankfully flagged up that one of the concerns I had needed further investigation
June 29, 2024
Reply from Mapmymole
Thank you for the feedback Jane, glad we could be of help.
Results came back really fast and happy…
Results came back really fast and happy with the service
June 29, 2024
Reply from Mapmymole
Thank you!
Brilliant service definitely would…
Brilliant service definitely would recommend to anyone who has a mole that doesn’t look right. Answers within a couple of hours. Thank you Map my Mole
July 4, 2024
Reply from Mapmymole
Thank you Amanda, pleased we were able to help!
Reply from Mapmymole
Thank you for taking part in the NHS pilot with your GP. We are a diagnostic service and cannot offer treatment, you will need to go back to your GP for this. We are sorry you were disappointed with our teledermatology service.
Very fast response and clear report of…
Very fast response and clear report of the condition I reported
June 6, 2024
Reply from Mapmymole
Thank you Mark, glad we could help.
Rapid response
Rapid response. Even though the pictures were sent in a Sunday, they replied the same day.
June 2, 2024
Reply from Mapmymole
Thank you Jean for your feedback.
A fantastic overall experience and one…
A fantastic overall experience and one of the most efficient and effective places to get your moles checked in super quick time !!
June 6, 2024
Reply from Mapmymole
Thanks, Robert; we really appreciate your review and the use of the service.
Very convenient vis local pharmacist
Very convenient vis local pharmacist.
Very prompt 'results' - hope they're correct
May 31, 2024
Reply from Mapmymole
Thanks NIa for your feedback.
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