Needed a derailleur hanger for Bobcat frame, unable to find one on Amazon or the usual online sources. Fortunately Marin had it available, clearly identified and for a decent price. Only disappointm... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Was going to order the burgundy Marin hooded sweatshirt and a 2nd tech material tee shirt but wasn't getting free shipping or the 10% discount for signing up. Dropped them a message via the website ab... See more
I bought a Marin bike thinking I’d casually cruise around the neighborhood. Instead, I accidentally became that guy who wears padded shorts and says things like “cadence” unironica... See more
Company replied
Found a like new Larkspur 2 for my dad last fall and loved riding it myself on both paved and easier dirt trails. Such a great value proposition with the chosen components and the comfort was ex... See more
Company details
Written by the company
Marin Bikes are Made For Fun. Since the first mountain bikes bearing the Marin Bikes name debuted in 1986, the brand has been dedicated to enriching the lives of our riders by making fun, high caliber bicycles, which provide years of riding enjoyment. We operate a business based on hard work, fueled by passion, and fulfilled by the satisfaction of bringing the joy of cycling to riders across the world.
Contact info
United States
- customer.service@marinbikes.com
- marinbikes.com
4.4
Excellent
354 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy and accurate order.
March 17, 2025
Was not really sure about ordering…
Was not really sure about ordering online, however it did go smoothly.
Not really happy about having to go to a bike shop so far from home to pick up. Local bike shops could not be chosen to have it shipped to.
As in most cases, some components needed to be removed and upgraded.
March 12, 2025
No missing around
Had an issue with a miss shipped part, ,emailed them and they took care of the problem! Pretty quick
March 12, 2025
Fast and friendly response
I called, left a message and in less than an hour I received a return call with a friendly gentleman with the name of Gravy, he was very helpful and knowledgeable.
February 26, 2025
Great bike
Great bike! Just what we needed for my son. Shipped in a timely manner and he loves it!
February 5, 2025
Paid 150$ for shipping and bike is over…
Paid 150$ for shipping and bike is over 5 days late and yet to receive it.
February 12, 2025
Reply from Marin Bikes
Hi, Sorry to hear you are seeing delays in the delivery of your bike. As you purchased your bike through our partner ExpertVoice, we are unfortunately unable to see what may be causing the delay. Please can you contact them directly on: https://www.expertvoice.com/contact-us/
We hope you get it in your hands soon
Great products fair prices fast…
Great products fair prices fast shipping and made for fun!
February 7, 2025
From buying a new Marin…
From buying a new Marin full suspension bike through a dealership to buying accessories online at Marin everything I like about the brand and the products are great. I had been wanting to replace my old full suspension bike with a new one and after comparing top brands I decided that Marin was my favorite. Then I saw Matt Jones jump his house on one and was sold. 😂😁
February 3, 2025
Exactly correct parts
Exactly correct parts, very quick delivery, and replacement specialty screws included
February 3, 2025
You guys
You guys, and the threads were great. I just ordered them too small. My bad. Reorder with correct size in-process. Keep up the good work!
January 29, 2025
Fast got product fast
Fast got product fast . Quality marin is great and made in America also. Love my handle bars 😁🍺.
January 24, 2025
Fantastic experience
Fantastic experience. Assembly was simple, the bike is first in class for the price.
January 23, 2025
I still haven't heard about my part…
I still haven't heard about my part being shipped four weeks after the order. There has been no reason given for any delay. I received an email on january 7 that i would be notified when my order had been picked, packed, and shipped.
January 7, 2025
Reply from Marin Bikes
Hi, Apologies for any confusion. Your Fedex tracking is 409492900093. It was delivered on Jan 9th. If you have further issues please feel free to hit us up on customer.service@marinbikes.com
Appreciate the easy to use site to…
Appreciate the easy to use site to order parts. My order was processed quickly & arrived on time. Thank you!
January 13, 2025
Would Buy From Them Again
Ordered some parts for my bike during the holidays, was shipped promptly in the promised time.
January 6, 2025
Reply from Marin Bikes
So sorry to hear that, not really sure how we managed to do that. Please can you contact customer.service@marinbikes.com with your order number and we will get that sorted for you asap
This is my sons second Marin bike and…
This is my sons second Marin bike and it is a real Show Stopper! What a great looking and riding bike! Thank you so much for the functional art! It is really made for FUN! I love the brand look!
December 15, 2024
Part came fast and worked
December 11, 2024
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