Marlowyork 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered what looked to be a very nice casual shirt for some £35. Several emails later advising of quality control checks and shipping delays and the passing of some eleven days, package arrived. Ye... See more

Rated 1 out of 5 stars

Ordered two shirts and they were absolute garbage nothing like the picture. Just like two flat pieces of material cut out and stitched together. The link was in Facebook and I am sure many others are... See more

Rated 1 out of 5 stars

Despite confirming order and taking payment. Item was not sent. Despite various emails chasing they confirmed the item was out of stock and offered me an alternative . this took 4 weeks. Asked fo... See more

Rated 1 out of 5 stars

Eventually received goods which were nothing like the advertising and poor quality. Tried to return, they refused offering a 15% refund. Referred matter to credit card company, hopefully will get some... See more

All reviews

(155)

155 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a scam company

This is a scam company! The goods were nothing like the photos or descriptions. The cost does not justify their actual appearance or the materials they are made from. I am utterly disgusted and wanted to warn others. The returns policy states the customer has to return to Asia at their own cost, which is obviously designed to deter people. The items I received are not even fit for the charity shop. They do not even deserve one star. 🤬

May 28, 2026
Unprompted review
Rated 1 out of 5 stars

Don't fall for this scam!

I should have had more sense! I ordered two cotton/linen dresses as they looked very pretty. After four weeks, I received two shoddy polyester/spandex dresses in which I wouldnt be seen dead. Returns only to Asia, at my expense! My loss is a charity shop's gain. These crooks are laughing all the way to the bank and must be thinking we Europeans are easy prey. I'm extremely angry. Lesson learned.

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COST !!!

Seems I did not do my homework and bought a lightweight jacket from these scammers. It took 3 weeks to get here and barely resembles the one advertised. Luckily the size is smaller than it should be, so I cannot wear the thing, so will not feel embarrassed going out with it on ! AVOID AT ALL COST !!!

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

I should have learned my lesson then…

I should have learned my lesson then first time! Once again, the order took around 5 weeks coming from China. Not York as a person may think.
When my two tops arrived they were absolutely nothing like the image or description. Perhaps the closest comparison is that one had short sleeves and the other long. A request to return gets you an address in China and postage (your responsibility) to pay.
It's the charity box fox these tops, I wouldn't wear them. Be warned

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT buy from this company

Do NOT buy from this company. I only gave a 1 star review due to the fact that there isn’t a 0 star option.
Purchased a pair of “leather” shoes which turned out to be plastic, along with being the wrong size and faulty. When I attempted to return the item, I was told that the return destination would cost me as much as the item, even though there was a return address to London on the parcel. Also told that “some items go missing so cannot guarantee any refund if not received”
Was offered a 10% refund or a 50% voucher to spend online. Absolute scam

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

I orderd a dress from this company when…

I orderd a dress from this company when arrived it didn't look anything like what I ordered and the material is not very good quality. When contacted to arrange a return I was offered a 10% discount into my account if I wanted to return it for a full refund i would have to pay £30 delivery which was the coat of the dress.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a couple of shirts from…

I ordered a couple of shirts from Marlow York. They arrived today and I couldn’t wait to try them on. A perfect fit, stylish and all that I had hoped for when I placed the order. I wore one this afternoon at the Art Club and received numerous compliments from other members making me feel great.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

Got conned like everyone else

Got conned like everyone else, never saw these reviews before I ordered. Thought i was buying from a very nice looking shop in York but no its chinese junk as we all now know. Deception at best fraud at worst, how these sites are allowed to operate is beyond me.

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

Never be tempted to buy from this…

Never be tempted to buy from this company..they are a scam...no shop in York.. Chinese run crap..garments are not anything like as advertised..poor quality is the only way to describe this lot ..should be tracked with trading standards..order takes weeks ..exported from china to a warehouse in London..then sent out with Royal Mail..no returns ..only at your cost...they give a return address in London near Heathrow...Google it and it shows a terraced house....returns to ,Edward,...come on ...this lot as with most of Chinese origin goods .. dodgy...my shirt went straight to local charity shop...felt embarrassed leaving it there

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a top at £34.95 and paid for…

Ordered a top at £34.95 and paid for another at £30.49 which I didn’t order? Tried to cancel after reporting to my bank and trying to contact company to complain without success. This company I believe is a scam working from outside of the UK and make you think they’re from Marlow or York.( Beware)

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. Avoid at all costs, it is a scam. Absolutely appalling experience. Seemingly in the UK but is a factory in China (returns cost £30.00), refunds of 10% after a long process. The dress I received advertised as made of linen and cotton is polyester and other synthetic materials and not the colour on the website. Sizing is completely off, it is far too big. Very poor customer service.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

Scam site avoid

Ordered a flat cap albeit not very expensive. I now cannot find my order on their web page it basically says there is no order 🤦 I've not had a confirmation email as promised. I too am wishing I looked at the reviews first before ordering as this is a totally scam site. Please do not buy from this company.

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, reviews go years, why isn't Google doing anything about it?
This came up on Google search bar as an advert?
Ordered Friday got to ring back my credit card company Monday, they said they can retrieve my money?
I emailed them the same evening demanding money back, credit cards company told me to give it to days, that they'd have no problem retrieving money.
Emails from telling me that it's on its way tracking number etc, all a load of b*******

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

Foolishly I ordered 2 shirts from this…

Foolishly I ordered 2 shirts from this company thinking it was an outlet in YORK ,the shirts looks great but on arrival they were absolute trash,nothing like the shirts on Marlowyork web,cheap design,cheap materials probably cost a few pounds to manufacture in some cheap Chinese sweatshop ,how they get away with this is beyond me,obviously a scam that someone is making lots of money out of,I’m not even going to attempt to return them as I know it will be a complete waste of time and money,
Be very aware treat this company like the plaque avoid at all costs.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

We have dealt with Marlow Street

We have dealt with Marlow Street, now calling themselves by another name ending in Street. But believe this is the same company. No goods arrived despite chasing. No response from the company other than the parcel has been delivered. Avoid. It's a scam.

April 16, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look