Ordered what looked to be a very nice casual shirt for some £35. Several emails later advising of quality control checks and shipping delays and the passing of some eleven days, package arrived. Ye... See more
Marlowyork
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Ordered two shirts and they were absolute garbage nothing like the picture. Just like two flat pieces of material cut out and stitched together. The link was in Facebook and I am sure many others are... See more
Despite confirming order and taking payment. Item was not sent. Despite various emails chasing they confirmed the item was out of stock and offered me an alternative . this took 4 weeks. Asked fo... See more
Eventually received goods which were nothing like the advertising and poor quality. Tried to return, they refused offering a 15% refund. Referred matter to credit card company, hopefully will get some... See more
I wish I had read these reviews before…
I wish I had read these reviews before ordering. A SCAM! Rubbish low quality goods with no real return policy. No UK shop. Come from China. Do not waste your money!
Marlow York Can confirm this is a scam
Can confirm this is a scam. Company presents as British but is China based. No parcel received and now going through Bank for refund. Usually do my homework so.....complaint sent to Marlow York but no replies
This is a scam they do not include a…
This is a scam they do not include a returns label.
The then try to make you keep the item with 10% off. The quality is not good and I would not deal with them
They must be reported to consumer rights
Item not as advertised and returns are…
Item not as advertised and returns are so difficult it's not worth the hastle.
This company should not be allowed to sell in the UK. Avoid them.
Returned 2 horrible orange bags at a…
Returned 2 horrible orange bags at a cost of £30 postage, Seller was very difficult to get a hold of .
Paypal stepped in and I received my refund for goods.
Do NOT buy from this website it will cost you a fortune and the items were Not as described .
An absolute disgrace
Marlow York (online clothing)
Marlow York (online clothing)
I ordered £206.00 worth of clothing as they looked nice on the website.
After 2.5 to 3 weeks they arrived. The clothes were synthetic fabrics, poor quality and poor workmanship. I complained and had a short time to return to get the refund. As they had a refund policy. I had to return to China. It cost me 96.00 pounds.
I still have not received any correspondence from this scam and sham company.
My parcel only took 5 days to get back to them.
They said to me they would have to check with the factory to see if returns were received undamaged.
I never wore the clothes. I hated the clothes.
It has been 3 weeks since I returned the parcel and I have heard nothing.
DO NOT BUY from these scammers. It makes you think they are a UK company but they are not.
Learn from my mistake and save money.
Advertised as leather bag horrible plastic
Advertised as leather bag, it was plastic, horrible item, when I complained, I can send it back to China, where did the York come into it? Also email address was co.uk. Total rubbish, don’t buy from them!
DON'T BUY FROM THIS LOWEST LEVEL…
DON'T BUY FROM THIS LOWEST LEVEL COMPANY. I WOULD NOT LEAVE EVEN A STAR. ABSOLUTELY THE SCAMMIEST COMPANY, DISHONEST AND THE BIGGEST LIERS EVER. HORRENDOUS QUALITY, PAID TRIPPLE THE PRICE FOR ITEMS THAT ARE NOTHING LIKE WHAT THEY ADVERT. THE WORST IS THAT THEY PRETEND TO BE A BRITISH BRAND, THEY EVEN PUT ON THEIR WEB AS THEY ARE HIGH STREET BRITISH BRAND. WHAT A FRAUD AND A JOKE!!! I THE ITEMS ARRIVED IN 3 WEEKS WHERE AS IN THE WEB SAYS NO LONGER THAN 10 DAYS. ASKED FOR MONEY BACK ACCORDING TO CONSUMER PROTECTION FROM UNFAIR TRADING REGULATIONS 2008 AND A BREACH OF CONTRACT UNDER THE CONSUMERS RIGHTS ACT 2015, THEY OFFERED ME INITIALLY 25% AND WHEN I REJECT THEY ARE NOT ANSWERING AT ALL. AWFUL CUSTOMER SERVICES. THE BIGGEST THIEFS AND FRAUDSTERS. DO NOT BUY FROM THIS COMPANY !!!!!!!!!!
Awful - avoid at all costs
Similar to the other reviews - ordered a "leather" tote bag. What turned up - eventually, it was shipped from China - was a shiny, PVC bag that looked nothing like the photo and was hideous, cheap and a weird orangey brown colour. Absolute tat. Avoid at all costs.
I would give a 0 score but system…
I would give a 0 score but system prevents giving less than 1
I wish i had read reviews before ordering from them. Advertise as a UK company, they are not
Ordered a bag described as leather..
After a 3 week wait for delivery, during which time i got emails from Marlowyork.co.uk apologising for delay in delivery time. Reason given ‘busy period with back log of orders’. No that delivery was from China
I emailed to complain about quality of bag and that it was plastic not leather. Told i could return it and pay postage or get a refund of £7 and keep the bag
So i would be paying £30 for a poorly made plastic bag. I declined and requested full refund and they can pay postage. Not heard from them since
Reported as a scam and fraud to bank.
Dress arrived and I didn’t even bother…
Dress arrived and I didn’t even bother trying it on as I could see my hand straight through the material as I picked it up. Asked how to return as no information only to be told to return it to some sweatshop in china at my own expense! This will cost £16 and the dress was only £35! Absolutely shameful way to run a business, and I would guess they won’t be for much longer.
Had to give 1 star wanted to give 0 …
Had to give 1 star wanted to give 0 orders a soft leather tote bag . Hard plastic rubbish bag arrived. No refund . Shocking. Disgusting
Bought what was advertised as 100% full…
Bought what was advertised as 100% full grain leather bag but in fact it is a badly made plastic copy which stinks of chemicals. Yet another Chinese rip off.
Poor quality, NOT a UK company.
This company pretends to be UK based, but the goods come from China. Started by a 'mom'!
'Free returns' - as long as you pay their postage to you as well as the return postage.
Goods are cheap and nasty, not the quality they claim.
Do not buy from them.
Wish I’d read the reviews 😔 false…
Wish I’d read the reviews 😔 false advertising, tote bag not leather and not the one in the picture. Avoid!!!
I ordered what was described as a wool…
I ordered what was described as a wool nordic jumper, what arrived qas almost laughable. A nylon garment with a hideous print around the neck. Totally false description, not a British company Do not order anything from here
Total fraud
Total fraud. Purchased a tote bag described as leather but is nothing like the picture and is 100% cheap crappy PVC. Total misrepresentation on the website and on the Facebook advertising. Total waste of money. Furious that I’ve been duped. Returns are to Asia at my expense so not doing that. Do not buy from this appalling excuse for a company.
Wouldn’t buy from this company again
Wouldn’t buy from this company again. Very poor quality and costly to return.
If I could give zero stars I would
If I could give zero stars I would. Horrendous cheap crap quality. I’m glad I bought through PAYPAL as soon as I contacted them I got refunded asap so they must be well known. Stay well away cheap Chinese crap as photos are all fake
Dropshipper, beware.
Although the pictures lead you to believe they are a little uk shop, items are drop-shipped from China. Took over 3 weeks to arrive.
Leather handbag is NOT leather.
Dress is a cheap copy of the dresses advertised.
Very disappointing, items received not worth the (sale) price paid.
Dodgy.
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