Marshallbathrooms Reviews 

22
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Our experience with Marshalls has been outstanding from start to finish.In every way their performance has been outstanding.Josh and all of his team were so keen to deliver to our requirements and... See more

Rated 5 out of 5 stars

We used Marshalls to completely install a new bathroom and to make some upgrades to another bathroom. We were 100% pleased with everything they did - they take pride in doing an excellent job and go... See more

Rated 5 out of 5 stars

Josh and his team did a fantastic job in installing our new bathroom. They were so helpful, obliging and professional. We would have no hesitation in us them again. Thank you so much

Rated 5 out of 5 stars

Marshall Bathrooms fully overhauled our 2 bathrooms. Superb from first to last - friendly, tidy and hard working. A wonderful family business who would recommend to anyone.

Company details

  1. Home Services

Information provided by various external sources

We are a family run business established back in 1989! Our team are based in Hemel Hempstead and work in Hertfordshire and cover the surrounding areas.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

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4.5

All reviews

(22)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service, outstanding work

Josh and the team completed our job to a very high standard and we are thrilled with our two new bathrooms. Nothing was too much trouble and the team were friendly, hardworking, polite and cooperative throughout. I wouldn’t hesitate to recommend them.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Our experience with Marshalls has been…

Our experience with Marshalls has been outstanding from start to finish.In every way their performance has been outstanding.Josh and all of his team were so keen to deliver to our requirements and we are delighted with the new bathroom and the refurbished cloakroom

Everyday the team were courteous tidy and professional
We would recommend without hesitation

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent ! We used Marshalls to completely install…

We used Marshalls to completely install a new bathroom and to make some upgrades to another bathroom. We were 100% pleased with everything they did - they take pride in doing an excellent job and go the extra mile to make sure everything is perfect.
Josh was great to handle all the admin and planning and Zach and the other members of the team on site were a pleasure to have in your house - polite, tidy and hard working.
We would have no hesitation in recommending Marshalls - a first class, family business who take real pride in their work.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Bathroom work

Josh and his team did a fantastic job in installing our new bathroom. They were so helpful, obliging and professional. We would have no hesitation in us them again. Thank you so much

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

We can’t recommend Marshall Bathrooms…

We can’t recommend Marshall Bathrooms enough! Josh, Miles, Myron and Alfie all very much cared about the job and made sure all was done to a great standard. Not only are they great at what they do, they’re also good company (our kids loved them!) and make sure the place is left in a good, clean condition. We love the end product and would trust them to do our other bathroom too!

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great bathroom install

We would have no hesitation in recommending Marshall Bathrooms. On initial contact Josh helped with some great ideas to improve on our original plan. The quote was very competitive and the work, carried out by Josh, Zach, Myron and Alfie, excellent. Josh was helpful when there were problems with the supplier and liaised with them to help solve them. Bottom line, we have a bathroom we are really pleased with and the installation went really well.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Top quality work

Their care, attention to detail and standard of workmanship are second to none. Disruption was to a minimum during the work. The finished bathrooms are fantastic.

August 3, 2025
Unprompted review
Rated 5 out of 5 stars

Josh and the team were brilliant from…

Josh and the team were brilliant from the off, a friendly positive attitude from all his staff, the work was fairly priced and the quality of work was fantastic and on top of this they were all dog friendly too, my little missy wouldn’t leave them alone.

Would highly recommend Marshall bathrooms to anyone, a top notch service from a top notch team.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

En-suite Bathroom Hemel Hempstead

I highly recommend using Josh and his team, he gave us some great advice and completed our en-suite bathroom to a very high standard and in the agreed time. We are 3 months down the line now and still absolutely love it!
We will definitely be using your team again for any future work we need, thanks Josh.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible workmanship & beautiful bathroom!

Josh & his team took so much time & consideration to all the things we asked for in our bathroom. They were extremely knowledgeable & even fixed some existing problems we had in the bathroom before beginning their work. The bathroom finished look was incredible! We are so pleased with it & extremely impressed with the aftercare & advice if we ever had any questions. Thanks so much for such a seamless experience & beautiful bathroom! Josh & his team went above & beyond. Highly recommend!!!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Marshall’s Bathrooms Hemel Hempstead

We have used Marshall’s Bathrooms for over 10 years for more than 3 major projects in our home.
Each project has been completed on time, within the budget and finished to a very high standard. The main bathroom, on-suite shower room and downstairs toilet have been completely renovated, with no issues and look amazing.
We have also used them for other plumbing requirements, once again to a very high professional standard. We would not use anyone else for this type of work and cannot recommend them highly enough!

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

Poor workmanship and ongoing issues

Unfortunately I cannot recommend Josh or the team at Marshall Bathrooms. My en-suite was completed back in February 2023 and whilst the project appeared complete on the surface, it quickly became clear that the work was substandard. Within a short time we began experiencing loud cracking sounds from the shower tray which was alarming and disruptive. There is also a persistent water hammer from the sink taps and well as the toilet flush. Despite initially being keen to resolve the issues, it was evident that Josh was not going to find a solution. Some of the cracking was resolved (caused by the tiles being fitted too close to the shower tray) but other severe cracking sounds remain to this day. The water hammer issues also remain unresolved. Despite reaching out to Josh many times over the last two and half years, Josh has repeatedly ignored my messages or committed to a date and then cancelled at the last minute. I hired Marshall Bathrooms expecting a professional job, but I have received sub standard work with potential long- term consequences. Anyone considering using them should proceed with caution - it has been hugely stressful dealing with this and I would advise others that it is not worth the cost or hassle.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Marshall Bathrooms

Marshall Bathrooms did an excellent job with creativity, professionalism & exceptional adherence to detail. They completed a significant scale of work within the agreed timeframe and just before Christmas.I would recommend them to anyone seeking to have a first class customer experience, delivered with the care of a traditional family business.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

We are absolutely thrilled with our new en-suite, we highly recommend

We are absolutely thrilled with our new en-suite that has just been completed by Marshall Bathrooms. This is the 3rd bathroom they have done for us over the last couple of years and we have no hesitation in recommending them. They are a brilliant team. Every single one of them is friendly, professional and meticulous with their work and a pleasure to deal with. Their standard of work is excellent and they are clean, tidy and trustworthy. They are worth waiting for and they project manage everything. We are so happy that we used them and they have transformed our bathrooms.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended bathroom fitting

Marshall's bathrooms have just completed an excellent refit of our en-suite bathroom. We are so happy with the complete transformation of our bathroom and the amazing service we have received.

The quality of finish of the bathroom fitting is of a very high standard and we have been so grateful for the excellent advice and suggestions we have been given throughout. Zach has been outstanding in finding solutions to the challenges presented, keeping the project to time and working in a very organised and tidy manner, ensuring the house and flooring was well protected.

We are very happy with the finished product and would highly recommend Marshall's bathrooms.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Marshall Bathrooms are the best!

The initial meeting with Josh was excellent, an exchange of ideas and a clear understanding of what we wanted led to a detailed and competitive quotation. Zach and Chris then proceeded to install a beautiful bathroom with superb attention to detail and workmanship. The job was completed on time and as per quotation and we are happy to recommend Marshall Bathrooms to anyone looking for the highest quality workmanship by professional, knowledgeable and polite craftsmen.

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant bathroom/wet room fitters

Josh and Zac did an absolutely fantastic job, ripping out the old tiny tiles in my old shower space (with great care which made all the difference), and in helping me make best possible design choices for the new tiling, siting of shower controls and shelf etc. They are knowledgeable and very skilful. And altogether delightful to work with. Wouldn't hesitate to recommend them.

December 2, 2022
Unprompted review
Rated 5 out of 5 stars

Marshalls Bathrooms

Marshalls Bathrooms, Hemel Hempstead is a family-run business offering excellent first-class consultations, installation and a guaranteed two-year aftercare service.

  

Marshall Bathrooms was highly recommended via Fiona of C P Hart Bathrooms, Amersham from whom we purchased our bathroom, cloakroom furniture, tiling and accessories.  

Josh, Miles, Myron and Zach being the team at Marshall Bathrooms have shown superb craftsmanship, expertise and advice.  Each one of them offers a highly professional service and is trustworthy, reliable, punctual and polite.  They are consistently dedicated hard workers from beginning to end.

Thank you Marshall Bathrooms for everything.  We wouldn't have wanted to use anyone else.  We too would highly recommend you!

J&M St Albans, Hertfordshire

June 30, 2022
Unprompted review

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