Marshall Clean Heat and Power Reviews 

211
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism, friendliness, and extensive knowledge of the staff, including engineers and administrative teams. Reviewers frequently praise the service for being quick, efficient, and professional, often noting the neatness and timeliness of installations and repairs. Customers appreciate the company's reliability and expertise, often mentioning how they effectively solve problems and deliver solutions that meet their needs. Many people express strong trust and confidence in the company, frequently recommending their services for various installations and ongoing maintenance.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the efficiency, reliability, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We required an ASHP system to be fitted in our new build property at relatively short notice after being let down by another provider. Ryan at Marshall's was quick and efficient at this stage in ge... See more

Rated 5 out of 5 stars

Thank you for the quality of your recent installation at my property. One word, faultless. Your guys arrived nice and early and were well prepared. The utilities were re-routed quickly and with... See more

Rated 5 out of 5 stars

Once again a really prompt and helpful response from M&M team . Prompt responses from the office service team and a visit from John sorted out the problem caused by a change of router ! They are a ver... See more

Rated 5 out of 5 stars

Overall excellent experience working with Marshalls. Knowledgeable sales team, technically competent personnel and first class installers! They really listened to what I wanted, guided me and delivere... See more


Company details

  1. Heating Contractor
  2. Air Conditioning Contractor
  3. Solar Energy Company

Written by the company

Since 2008, Marshall has been delivering cutting-edge renewable energy and heating systems across the North East and Yorkshire. As a family-run business, we prioritise customer satisfaction, offering tailored solutions that reduce energy costs and carbon footprints.


Contact info

4.8

Excellent

TrustScore 5 out of 5

211 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(211)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service once again

Excellent service once again. Fixed cylinder leak and replaced faulty valve. Quick, tidy and reasonable price. No hesitation in reccomending.

December 14, 2022
Unprompted review
Rated 1 out of 5 stars

Had problems with air sourced heating…

Had problems with air sourced heating since installed January this year. Heating just keeps going off. Costing a fortune to keep reheating from cold. Engineers been out four times now and can't fix problem. Bathroom thermostats are in the hall outside and not working so bathrooms cold. Promised they would put internal thermostats two months ago and still waiting for them to come out.
Been on phone again this morning as heating gone off overnight again but no one called me back. Some one turned up hours later without calling to let me know.

November 10, 2022
Unprompted review
Marshall Clean Heat and Power logo

Reply from Marshall Clean Heat and Power

I am very sorry for the issues you are experiencing. You have reported an intermittent issue with your system and we have always attended promptly. We pride ourselves on the service we offer so are disappointed this has not met your expectations on this occasion. You were contacted within hours of your call and offered an appointment on the same day but were not available.

Rated 5 out of 5 stars

Air source heat pump

Marshall and Mc Court have been very helpful and professional in specifying and installing the heat pump and in after-sales care. Their staff are a pleasure to deal with

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Work

The service from Marshall & McCourt has been superb from preliminary discussions about the possibilities for reducing our carbon output through to installation of a battery & upgrading the solar panels and then follow up support. The crew who did the work on one of the hottest days of the year couldn't have been better. There was a problem with the battery which was down to the suppliers not Marshall McCourt, but the effort put into resolving it was unstinting. We are delighted with the performance of the system they installed and wouldn't hesitate to use the company again for any work we wanted doing.

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Marshall and McCourt ASHP Installation

Marshall and McCourt responded promptly to our request for a quote to install an ASHP. They applied for a Government Boiler Upgrade grant on our behalf. Once that grant was secured, Marshall and McCourt installed our ASHP as a replacement for our existing oil fired boiler. The work was completed in 3 days with the minimum of fuss. Staff were polite and professional and we have been left with a working system which we are very happy with.

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

We received the very highest level of service, without doubt!

We without any doubts very highly recommend Marshall & McCourt if you are considering a home Solar PV and Battery storage installation. From quotation to completion we have received the very highest level of service, communications and quality of workmanship, the team should be very proud, and we thank them for that. I wont hesitate to recommend to friends and family, along with considering them for any future works we have that they can do. Thanks

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

No problem in recommending

Always turn up promptly. Friendly and polite personnel. Used this company a number of times now for boiler servicing and also a boiler replacement. Highly recommend

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Very competent and professional…

Very competent and professional service.
The support staff and technicians were really helpful, communication throughout was good and the customer service excellent. We were very happy with the service from this company abd would recommend x

May 24, 2022
Unprompted review
Rated 5 out of 5 stars

First class service friendly polite…

First class service friendly polite office staff. The technicians very professional knowledgable, friendly and polite. Not forgetting the sales team who also very knowledgable about the products.Would recommend Marshall and McCourt great company

May 5, 2022
Unprompted review

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