Martins of Hawkhurst LTD Reviews 71

I recent ordered a selection of home appliances over the phone with Martins, these included a Quooker, Bora Pure Hob, bosch dishwasher and Siemens washing machine. Scott was excellent and helping me understand what was readily available and once order held the items until needed in my new extension. Excellent service and support throughout. A highly recommended appliance supplier.

Very good service from them, polite, friendly, very helpful, I had my product installed & the fitters they use are friendly too.

Excellent service from start to finish - would highly recommend very professional and efficient- easiest transaction we have had in a long time

Really pleased with our new kitchen, thanks to Martins. George was most helpful with the initial planning and identifying new appliances to meet our needs. Mike was also very helpful with detailed aspects of the design. The installation team, Patrick and Phil, took great care removing the old and installing the new kitchen and appliances. Very happy to recommend.

I've been a customer for nearly 20 years now. The customer service is always excellent, I would never go anywhere else.
When my dishwasher went wrong today, they got me out of a tight spot. First world problems I know, but they were amazing.

Last Friday I contacted my local white goods supplier, discussed our problem and ordered a new dishwasher which was delivered and installed the following Tuesday. Service was excellent and the installation engineer very professional, clean and polite. Much better than searching the internet and there probably was no difference in price: and the old machine was taken away.

I’ll definitely buy from this local shop again.

Just had my BORA job and Miele ovens delivered, and was delighted with the service I received from the team at Martins!

5 Stars well deserved

Thank you

Delighted with my new appliance.

Martins provided an efficient and totally reliable service. The team of staff are so helpful and knowledgeable and the installation engineer is a diamond.

Very happy customer.

Brilliant - personal and polite and timely

Excellent service from Bill Radford-Earle, Bill gave me advice on all options and quoted me on all models i liked, no pressure at all.

Martins customer service is second to none. The team are extremely knowledgeable and focus on finding the right appliance for you as an individual. The showroom is well stocked and you are made to feel welcome to browse and try out the appliances and kitchen layouts to your hearts content. I would thoroughly recommend to anyone looking for a new appliance or new kitchen.

Myself and my wife attended a Bora demonstration experience morning at Martins on the 27th May. No stone was left un-turned all questions we answered openly and candidly. The demo covered the use, including live cooking as well as installation needs etc.
Also many other useful tips were passed on which has helped us plan our project. Many thanks to George who performed the demo. Excellent.

The item I wanted had a 3 week wait so they gave me details of another company that claim to have it in stock and could deliver it more cheaply! Rare to find such a considerate company. I'll come here first in future.

Having listened to our requirements and budget we are delighted with our totally refurbished village hall kitchen .
It has been a pleasure to work with George who project managed the whole thing .
All the fitters and trades used were so professional ,tidy and turned up on the days they said they would !

Excellent service from start to finish. Found the product I wanted and at a much better price that other big name retailers. Online chat was very helpful and responses were prompt in dealing with my query about the product and potential delivery times. Would highly recommend and look forward to using them again.

Excellent service. I was wanting to get a slimline dishwasher fitted in my kitchen and also needed a cupboard removed so it could fit. I visited Martins and they advised they'd be able to supply and fit the dishwasher. After seeing several options, I ordered the model I liked and booked delivery for April. Fitting went ahead with no issues and all done within an hour. Overall I'd highly recommend Martins, they're a reliable company, they're affordable and have very helpful and knowledgeable staff.

Excellent service. Quick turnaround to help us settle into our new home and a swift installation.

Telephoned over my order, was called to be advised of delivery date all within time stated. Young man arrived at appointed time, delivered my fridge and took away old appliance. Good price. I much prefer using the smaller companies.

After my dishwasher breaking I was able to visit Martins, view a range of appliances and get one ordered immediately and have it delivered 2 days later at my convenience. All staff were knowledgable, helpful and professional, nothing was too much trouble! An exceptional local service. Highly recommend.