Marvellous Neon - LED Signs  Reviews 181

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Paul and the Marvellous Neon team are amazing. Designed and delivered my colour changing light within 2 weeks after being ripped off by a company called Neon Beach who took the money but didn’... See more

Rated 5 out of 5 stars

Absolutely delighted with our sign and the entire process. No complaints and would recommend. Even the glitzy packaging that the extra bits came in added to it all. Glad we went for the dimmer althou... See more

Rated 5 out of 5 stars

Great communication, package arrived really well wrapped so no chance of breakages. This was a bespoke / made to order light so clearly takes a bit longer to make/send out - but clear delivery dates... See more

Rated 5 out of 5 stars

Gift for my brother and came out better than can imagine. Slight issue with delay in transport but given circumstances not surprising but they responded to all emails and even called and followed up t... See more

Company details

  1. Home & Garden

Written by the company

Welcome to Marvellous Neon...​ We're a Uk based LED sign designer and distributor, working from our studio workshop in Sunny Essex. ​We offer high quality, handmade LED signs to order. ​LED Neon Flex has been a massive trend over the past couple of years and we have been hiring signs out with our event lighting sister company, Marvellous Glow, for the past year. We kept getting asked, "Where can I buy your signs from?", so we decided it was time to set up Marvellous Neon and start selling our fab LED signs! Whether you're buying for your own home, a gift for a loved one or even to add stock to your wedding & celebration company, we know you'll just love our NEON colours! ​We're at the end of the phone or email if you need to get in touch and we're super friendly and ready to help. ​We've been making light up letters and props with our sister companies Marvellous Glow and Marvellous Makers for the past 5 years and we've built up a great reputation for quality and attention to detail so let's get designing your neon masterpiece.


Contact info

4.8

Excellent

TrustScore 5 out of 5

181 reviews

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Rated 5 out of 5 stars

Marvellous is an understatement!

Honestly couldn’t be any happier with our sign.

We ordered a custom sign for our home and wedding and it is absolutely perfect. Very high quality, the customer service has been exceptional throughout. It takes a little while to arrive but that is absolutely to be expected when they are making it from scratch for you - and it is so worth the wait!

If you’re thinking of ordering a sign, I would also definitely recommend paying the bit extra to get a dimmer switch. There are so many different settings ranging from brighter than the sun to really understated so it gives you a lot of control and allows you to use it for all occasions. It also has different flashing modes and you can control the speed of the flashing, a really nice touch.

If you’re looking to get a sign, go through these guys and I promise you won’t regret it! Definitely won’t be my last purchase from them.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great neon sign!

Great neon sign for our bar. We saw someone else on Instagram had used them and they were rated highly so too a chance which paid off.
Service has been. Excellent. Can’t fault it.

March 20, 2021
Rated 5 out of 5 stars

Amazing experience. Other companies could learn from MN.

Wow wow wow. What can I say? From start to finish, this company have been an absolute pleasure to deal with. Before placing my order I called up and the call was answered straight away. The lady I spoke to was so polite and helpful. The company have stayed in touch with me every step of the process and kept me updated with expected delivery. The sign is stunning! It did arrive in the wrong colour, but this is simply down to human error and when I contacted the company they offered to send me a replacement or issue me a small refund. I'm in love with the sign, so the colour isn't too much of a problem, so I accepted the small refund. Thank you so much for such a pleasant and stress-free experience. I would recommend them to anyone!

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Bought a neon sign from Marvellous Neon…

Bought a neon sign from Marvellous Neon and from ordering the sign until receipt I was kept in touch with how my sign was progressing and even managed to preview it via Instagram before I received it. Phoebe, Paul and the team were on hand and responsive to emails within a matter of hours. My sign looked just as it was advertised and had now taken pride of place in my new home. Cannot wait to show all my family and friends when restrictions are relaxed. Thank you Marvellous Neon x

February 27, 2021
Rated 5 out of 5 stars

Amazing!

Amazing!

Helpful customer service, nothing was too much trouble. The neon itself is incredible, my daughter was amazed,andnits pride of place in her bedroom.
Would 100% recommend, and would definitely order again in the future.

February 20, 2021
Unprompted review
Rated 5 out of 5 stars

This company is simply the best!!!

This company is simply the best!!!

After being severely let down by another neon light company (NB), Marvellous Neon came to the rescue. It took just under 3 weeks from date of order to delivery. Customer service excellent, and the company is UK based. Also important to note that they also manufacture their good in the UK. Unlike some who lie and import from China. Thank you, Marvellous Neon. I will definitely be using you again and recommending to others.

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company!!!!

Fantastic company!!!!
I was let down by another Neon company and thankfully Marvellous Neon came to the rescue and was brilliant!
My daughter loves her sign, it was estimated to be 3 weeks but came in 2 weeks and a couple of days! Wonderful service and a great product, so thrilled and would highly recommend this company!

February 17, 2021
Rated 5 out of 5 stars

Brilliant company

Brilliant company. Great communication and fabulous product.
My daughter was so pleased with her sign.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Definitely Marvellous

At first I was so unsure about buying a neon light because I’ve heard so many people get scammed, & now I know I shouldn’t have been so judgy! I placed my order and immediately changed my mind on the light colour I ordered so emailed to ask to change it, literally within 10 minutes someone had replied and amended my order. I was so so excited to receive it & it honestly met all of my expectations and more. From the minute I placed my order, the customer service has been incredible. Even once my order had been delivered Phoebe emailed to make sure everything was okay. It’s so nice to have that communication when you’re spending a lot of money & the actual light itself is just so beautiful & looks absolutely perfect in our kitchen. I will be recommending Marvellous Neon forevermore, the name definitely fits! Thank you guys so much!

February 10, 2021
Rated 5 out of 5 stars

Absolutely amazing service from…

Absolutely amazing service from Marvellous Neon. Phoebe was in frequent contact throughout the order and manufacture process and very helpful! My fiancé and I are absolutely delighted with our neon sign for our wedding. Highly recommend!

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Sign! Can’t recommend enough.

Brilliant company! Love our custom sign. Great communication, quality and speed. Can’t fault them. After previously placing an order with competitor Neon Beach which didn’t turn up and had to do a charge back via the bank... I turned to marvellous neon and wish I’d used them in the first place. Honestly look no further, best neon sign company.

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

We have been searching for a Neon light for our back room for some time and finally decided what we should go for. There was a number of companies that supplied the sign we wanted all in slightly different font, but it was between two. We decided to use Marvellous Neon as they had really good reviews on Trustpilot and the other company that comes up at the top of google search seemed to have very poor reviews.

We purchased on the Sunday night and it arrived on the Tuesday. Before shipping Phoebe contacted us saying they noticed a slight mark on back but they will ship anyway so we can judge for ourselves. Paul from the customer service team contacted us as well and offered a discount as they wasn't fully happy. We was made up with the discount as every little helps at the moment.

Im sure we will be ordering again and we won't go anywhere else apart from Marvellous Neon as their customer service has been excellent. Not to mention the light is fantastic. Thank you.

February 3, 2021

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