Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow Reviews 

19
TrustScore 4.5 out of 5

4.6

Stuart House, The Back, NP16 5HH Chepstow, Monmouthshire, GB


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Rated 5 out of 5 stars

From the moment I first contacted Mary Monson, there was a reassurance internally that makes you feel you’re in good hands. I probably contacted every firm in the UK to tell them about my case... See more

Company replied

Rated 5 out of 5 stars

I made an enquiry via phone, and was put through to a solicitor, Sarah Longden, immediately. She was compassionate and understanding and ran through some very useful bits of advice, while busily takin... See more

Company replied

Rated 4 out of 5 stars

The team were fantastic, understanding and very focused and managed to get and better result than we were expecting.

Rated 5 out of 5 stars

Mary Monson were superb during my case. The team (Robert & Alex) represented me and had the case dismissed before court. They were always a phone call or email away and supportive throughout the case... See more

Company replied


Company details

  1. Lawyer
  2. Criminal Justice Attorney
  3. Law Firm
  4. Legal Services
  5. Trial Attorney

Written by the company

Prompt help with any criminal charge. Our criminal solicitors have a 72% win rate. Over 10 000 successful cases. Fixed fees. 40+ years of experience. Respected by the opposition, trusted by clients. Get Free Initial Advice Today & Protect Your Future.

Avoid a Criminal Conviction

Written by the company

A criminal case can disrupt your life - but there's a way through
A criminal case is a scary and unwanted event in a person's life. You can feel let down by police or lawyers, and it can challenge your belief in the system. At times it can feel hopeless. It doesn't have to be that way. Every day our criminal defence solicitors help clients on the path to getting their lives back. We're focused, we're organised and we're committed to getting the result for the client. We believe that you have a right to an expert criminal lawyer who will fight for you throughout the case.

Exceptional win rate

Our criminal solicitors fight to win our clients’ cases and the proof is our results. Where a client doesn’t admit the allegation we win at trial or get the case dropped beforehand in 72% of cases.

Our criminal solicitors fight to win our clients’ cases and the proof is our results. Where a client doesn’t admit the allegation we win at trial or get the case dropped beforehand in 72% of cases.
72% of clients' cases resulted in case being discontinued at investigation or court stage, or not guilty verdict after trial. Data from all criminal clients between 02.2017 and 08.2019 - excludes cases where the client admitted the offence and chose to plead guilty.

Contact info

  • Stuart House, The Back, NP16 5HH, Chepstow, Monmouthshire, United Kingdom

  • 0129 149 3045

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

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4.6

All reviews

(19)

117 reviews in the last 12 months

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Rated 5 out of 5 stars

Student Doctor alleged of false claims by ex-partner

From the moment I first contacted Mary Monson, there was a reassurance internally that makes you feel you’re in good hands.
I probably contacted every firm in the UK to tell them about my case that was complex. These malicious claims were made in resentment and weaponised to exploit the law, sabotaging my entire life and career.
I had a meeting with Thomas and Dulcie, and they were invested with personal care. I felt I had finally been understood, particularly coming from extreme stress, the trauma this causes you is psychologically destabilising. But both Thomas O’Brein and Dulcie Scott, were not just professional, expert at the law, but also just so kind and caring as humans as a first.
It’s not something a simple review could ever do justice, for something that of course, I should not have had to even seek solicitors, but with something of this gravity— I am so glad I went with the right people. I will forever be grateful and indebted to the Team. As well as the Barrister selectively picked to contend this matter, Mr Paul Williams.
I am now able to continue caring for people through my work as a doctor to pass on the torch of humanity to those that need help.
I do not think mere words can do it justice, but the future patients and everyone sick and in need will be grateful to the lawyers of Mary Monson, with the fruit of Tom and Dulcie’s kindness making this possible.
Thank you all
If you are considering Mary Monson, I hope this makes your decision easier. Look no further

May 15, 2026
Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow logo

Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

Thank you for these very lovely words. On behalf of the team here, and Mr Williams, I would like to say that we could not be happier with the result. We are all very glad to hear that your work as a doctor can continue and wish you all the best going forward.

Kind regards,
Tom O'Brien

Rated 5 out of 5 stars

Mary Monson were excellent

Mary Monson were excellent, in my time of need they achieved the best case scenario on my behalf and helped me in many different ways, their staff and the people they select on your behalf (as and when is needed) are of the highest quality and I would recommend them to anyone

April 15, 2026
Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow logo

Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

Thank you for taking the time to leave this review. We are pleased to know that you felt supported by everyone in the team. We wish you well.

Rated 5 out of 5 stars

Thomas and Ava are the Dream team

Thomas and Ava are the Dream team! Thanks very much for your hard work

September 30, 2025
Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow logo

Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

Thank you for your kind words. Both Ava and I wish you all the best for the future.

Kind regards,
Tom

Rated 5 out of 5 stars

Experts in their field with the highest levels of empathy and compassion

From our first contact with Mary Monson solicitors, we knew we had made the right decision to employ their services on behalf of our son. We dealt with both Nick and Molly who displayed sympathy, empathy and the highest standard of professionalism throughout the entire process. The level of communication we received throughout the case bought so much reassurance to our family, they worked alongside us so closely, making us feel part of the team. We were never made to feel a burden, as the they were always on hand to answer calls, emails, and explain any legal proceedings we were unsure on. The service we received from Nick and Molly far outweighed our expectations and we wouldn’t hesitate to recommend them to anyone in the future.

September 12, 2025
Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow logo

Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

Thank you for the kind words. This was a real team effort where everyone played their role. We couldn't have done it without you.

Rated 5 out of 5 stars

Superb, professional, detailed and immensely personal touch.

I cannot say how truly grateful I am that I happened to stumble upon Nick Ives when in a panic searching for representation. To note i had never had any interaction with the police or defence solicitors before and I am a professional who had his whole career to lose. Having rang around a number of firms, I knew straight away Nick was the right person - he didnt sugar coat and he was up front about how long this process can be. From the point of interview to what eventually ended up in trial (with successful outcome) Nick was my rock. His advice along the way was always spot on - reflecting back it is even more impressive how he calmly dealt with the scenario at each point. I would also note at one stage I was extremely wobbly and thinking there was more we could do, this was wrong. Nick expertly guided me through this point and also instructed a KC barrister who got us across the line. Again, I asked Nick for the best and he delivered. We went into trial knowing we were prepared and ready to which we got unanimous not guilty within 30 minutes.

I want to also call out Emily Featonby-Lyons who was the junior solicitor and provided such care and comfort to my family. Emily was also superb at talking through any of the stages we are at and she gave me huge confidence each time we had to take the next step. Emily moved firm just before the trial whereby Molly Lafferty stepped in and slotted in perfectly. Molly had such a calm and controlled approach which was exactly what was needed at the final stages. You never want your team to change towards the end but because of all the work done and the skill of Molly, we sailed along through.

As also mentioned Nick asked Ali Naseem Bajwa KC to represent me. This man is incredible and to witness that level of skill and precision was an honour. I would trust Nick and Ali with my life.

Finally to call out the staff at mary monson who were always courteous with any telephone conversation or arrangements. Throughout my entire experience Mary Monson went above and beyond. I am unbelievably grateful to my whole team and words cannot describe how indebted I am to them.

August 28, 2025
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Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

Thank you so much for the kind words. We are just so delighted with the right result. We all wish you and your family the very best for the future.

Rated 5 out of 5 stars

Exception team

Exception team, very professional throughout. They made an effort to really understand circumstances and the person involved. Cannot thank Nick and Molly enough for their efforts

July 9, 2025
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Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

Thank you for your 5-star review!
Kind regards,
Mary Monson Solicitors.

Rated 5 out of 5 stars

Outstanding criminal defence support on a traumatic case

I worked with Mary Monson solicitors for criminal defence on a very traumatic case. From my initial consultation call, Molly Lafferty (paralegal) and Caitlin Watson-Scoley (solicitor) provided empathy and support. They gave me time to consider a variety of options, and welcomed my family in our various Zoom conferences as a third party to listen and offer input. They made a complex situation easy to understand and broke down legal jargon into simple steps that we could all understand.

I hope never to need them again, however I would recommend Caitlin and Molly to anyone needing a non-judgemental and professional defence team.

I found Mary Monson through a Google search and they were the first to respond to my initial query through their website. They offered a swift no-obligation initial meeting to discuss the facts of the case, and throughout my time as a client, I’ve always been able to contact the team whenever I’ve needed. This set them apart from competitors who were difficult at times to get hold of.

February 25, 2025
Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow logo

Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

We are so pleased to have been able to represent you throughout this difficult period. Thank you for taking time to share your experience. Your kind words are very appreciated.

Rated 5 out of 5 stars

Very professional and reliable service

Very professional service from Tom, Robert, and Team, from start to finish, good communication and would definitely recommend.

Thankyou for your help.

October 4, 2024
Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow logo

Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

Thank you Terry. Rob and I wish you all the best going forward.

Rated 5 out of 5 stars

Expert guidance from Thomas O'Brien that got the right result

Legal issues can be time consuming, distressing and complex for most people. At such a point last year, I found Mary Monson Solicitors.

Right from the start, Thomas O'Brien was fantastic. I immediately appreciated the time and care he took while explaining the process, the situation, our options and what to expect. I also appreciated his forthright nature, practical approach to problem solving and attention to detail. I needed a solicitor whose judgement I could trust, and from the very first conversation I felt that I could trust his. As the case unfolded, Thomas continued to stay in close contact, providing excellent support, guidance and answers as required in a prompt and professional manner.

Thomas took the management of a distressing situation out of my hands, making sure that we did everything we could to get the right result and that, to me, is invaluable. I can not stress how much it helps to have someone with the right expertise handle legal matters. It makes all the difference.

October 3, 2024
Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow logo

Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

Thank you, I really appreciate your glowing review and kind words. Wishing you all the best for the future!

Rated 5 out of 5 stars

Alex Chowdhury

After an allegation was made against me of child cruelty by an ex member of my staff I instructed Mary Monson Solicitors to act on my behalf. I spoke with Alex who had taken on my case and I really cannot speak highly enough of him.
He is courteous, diligent, compassionate and worked methodically and meticulously to fight my corner. He was able to see past the allegation for what it was, treated me with respect and dignity and like another human being going through a really terrible time. We even managed to laugh together, when in a dark place and period where it very much felt guilty until proven innocent and where support from the agencies who were involved was lacking. I really do feel in the metaphorical sense feel that he held my hand and kept me sane throughout the horrible ordeal.
Ultimately the case was dropped, due to the allegation being unsubstantiated and the police took no further action.

I never ever wish to be in such a position again as the impact this has had on myself and family has been life altering, but if I were I’d choose Alex time and time over.

A brilliant truly unique man.

February 14, 2024
Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow logo

Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

Thank you very much for taking the time to leave a review and for your kind words. We appreciate what an ordeal this must have been for you to go through and happy to know that we were able to make the process slightly easier. It was a pleasure to work with you and we genuinely hope that you can now put this behind you and wish you all the best for the future.

Kind regards
Alex Chowdhury

Rated 5 out of 5 stars

Extremely helpful phonecall

I made an enquiry via phone, and was put through to a solicitor, Sarah Longden, immediately. She was compassionate and understanding and ran through some very useful bits of advice, while busily taking notes. She filled me with confidence that she would have tried her very best to assist with our legal matter.

August 21, 2023
Unprompted review
Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow logo

Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

Thank you for sharing your positive experience with Sarah Longden, our solicitor. We appreciate your feedback and are delighted that Sarah provided compassionate and helpful advice during your call. Your confidence in her abilities means a lot to us; we will pass on your kind words to her.


Kind regards,
Mary Monson Solicitors

Rated 5 out of 5 stars

Prompt, professional and great at the job

Mary Monson were superb during my case. The team (Robert & Alex) represented me and had the case dismissed before court. They were always a phone call or email away and supportive throughout the case.
Highly recommend the team.

June 28, 2023
Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow logo

Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

Thank you for taking the time to share your positive experience with us. We appreciate your feedback and are glad to hear that Robert and Alex provided exceptional representation for your case.
Thank you for recommending our team. We value your trust and appreciate your kind words.

Kind regards,
Mary Monson Solicitors

Rated 5 out of 5 stars

I am so pleased that i have made the…

I am so pleased that i have made the choice to go ahead with this company. Everyone that i spoke with has been very supportive and understanding, especially Tom and Jamie. They have shown outstanding professionalism and enable me to achive the desired outcome.

March 15, 2023
Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow logo

Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

Thank you, Alex, for taking the time to provide feedback on your experience using Mary Monson Solicitors. Jamie, Thomas and the team are delighted with your positive comments.

Kind regards,
Mary Monson Solicitors

Rated 5 out of 5 stars

Alex from Mary Monson was attentive

Alex from Mary Monson was attentive, quick to respond, and answered all of my questions. Ultimately, my case was dropped quite quickly, so my experience of the team here was limited, but what I did see I could not fault at all.

January 11, 2023
Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow logo

Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

We are grateful for your 5-star review. Thank you, Lyam, for sharing your experience with the community and us.

Kind regards,
Mary Monson Solicitors

Rated 5 out of 5 stars

Empathetic Professional Solicitors

Employed Mary Monson solicitors during a time of extreme stress. My case was handled by Joseph and Emma. Emma is extremely professional and incredibly intelligent. She was my main contact and helped talk me through my defence and collated all the evidence I had. Joseph is the main solicitor and director of the company. He is a very calming person. When things got too much he was always there to calm me down.

Joseph spoken with the police officer before the interview and decided our tactic was to provide a very detailed statement and all the evidence we had. I've never had to trust anyone like this before so was a little dubious.

3 days later the case was dropped. His knowledge and experience was invaluable. I had spoken with plenty of other solicitors prior to appointing Joseph but once I spoke with him I knew he was the person to represent me. My case was handled professionally with empathy and I received the best possibly outcome at the earliest possible opportunity. For that I am eternally grateful to Joseph and Emma.

I would strongly recommend this firm.

December 7, 2022
Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow logo

Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

Thank you for your 5-star review! Thank you for trusting us with your case! We are pleased to hear that Emma and Joseph were able to help you through a stressful time. We will pass on your kind words to them. We wish you all the best for the future.

Kind regards,
Mary Monson Solicitors

Rated 5 out of 5 stars

You can’t put a price on justice!

Following a potential career ending and life changing false allegation against my name, I turned to Mary Monson solicitors at the lowest point of my life. I was scared and a rabbit in the headlights when it came to my understanding of the legal system. From day 1 until justice was done, Liam and Emma have been nothing but deeply professional, straight talking and understanding of the particular implications this could have had on my career. They kept advocating and pushing for the right outcome even when coming up against resistance. The right outcome was secured and I will be forever indebted to Mary Monson Solicitors, Liam and Emma for their expertise, hard work and personable nature, which helped me through the darkest of days. You can't put a price on justice, so they were worth every penny. Thank you!

August 5, 2022
Unprompted review
Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow logo

Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

Thank you for taking the time to leave this excellent review. We are pleased that you are happy with how Liam and Emma handled your case and that they achieved the correct outcome! We will pass on your praise to them.

Kind regards,
Mary Monson Solicitors

Rated 5 out of 5 stars

Knowledgeable solicitors who go the extra mile

From the moment Liam Kotrie had spoken with me and understood the representation required he was absolutely fantastic as was Kellie Dent supporting. He talked me through every step of the way in great detail, extremely professional, knowledgeable and was extremely thorough in his work. In what turned into an extremely stressful and scary process with the police I could not have asked for better support than what I received from Liam and Kellie.
Liam liaised with the Police, organising everything, working out of hours even on a Sunday for my voluntary interview travelling a 100miles to ensure he was there and put me at ease by guiding me through the process.
The police dragged this case far longer than what it needed to be despite several prompts by Liam. Due to this my mental health deteriorated, Liam offered that support pointing me in the direction of additional help which he didn’t need to do, in doing so going that extra mile. Liam worked tirelessly until one night at 11:30pm calling to tell me no further action as he said would happen all along.
Liam not only kept me constantly up to date, checking on my welfare but also kept my family up to date liaising with them.
I owe the team at Mary Monsons a great deal and highly recommend them.

February 27, 2022
Unprompted review
Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow logo

Reply from Mary Monson Solicitors | Criminal Defence Law Firm - Chepstow

Thank you for the great review! It will help others find us when they need us. We will certainly pass on your comments to Liam and Kellie, as they will be pleased with the review and your kind words.
We wish you all the best for the future!

Kind regards,
Mary Monson Solicitors

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