After being involved in a non fault car accident yesterday I had symptoms developing as whiplash. Yesterday was a traumatic day and the thought of making a claim and where to start was stressful. I wa... See more
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Company details
Written by the company
Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire.
Contact info
United Kingdom
- www.bottonline.co.uk
Replied to 76% of negative reviews
Typically replies within 1 week
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Been referred to both and co by my…insurance
Been referred to bott and co by my insurance regarding a none fault accident so far experience has been positive friendly and informative explained everything clearly
Can handler was very efficient and made…
Jesse was very efficient and made the whole process easy, thank you
Pleasant, professional, and prompt
Had a very pleasant (considering the circumstances) phone call with Phoebe Groenmeyer going through the initial details and starting our claim following a no fault accident.
I am still working through the next steps but all information has been laid out clearly. Phoebe was reassuring and very patient with me having to manage childcare at the same time as taking the call. The process has been started very promptly and professionally.
The lovely lady Phoebe was very…
The lovely lady Phoebe was very friendly and helpful. After being involve in a hit & run they were compassionate but not in any way pushy.
After a difficult few days she was a delight to deal with.
i spoken to zain to talk about my…
i spoken to zain to talk about my injury claim , he was very helpful
Professional and patient
I felt at ease talking to the solicitor.
She was very pleasant and patient with me when I had to deal with someone else at the same time.
Very easy hassle free and shakeel was…
Very easy hassle free and shakeel was very polite and professional.
Meghan gave me great and thorough help…
Meghan gave me great and thorough help in getting my claim started. Thank you
Shakeal was Very friendly and helpful
quick and efficient service
After speaking to shakeel he made the process of making a claim easier and was extremely helpful. Genuinely impressed with the service. Thank you
Shakeel was very helpful and explained …
Shakeel was very helpful and explained everything
Meghan Rhodes was very profesional…
Meghan Rhodes was very profesional person friendly and helpul person . Thank you .
Just one call
Just one telephone call from my insurance company regarding a RTC in my local area. BOTT+CO very professional and appeared to be listening to the customer’s information regarding the incident. Fully explained. Overall a very straight process.
Phoebe helped with onboarding me
Phoebe helped with onboarding me, and it was all very clear.
Zahraa was extremely helpful and very…
Zahraa was extremely helpful and very informative. I felt that I was leaving my claim in experienced hands
HERE WE GO AGAIN! HERE WE GO AGAIN!
Here we go again!
In OCTOBER, OCTOBER OF 20-25, ie last year, I had confirmation that the cases were ALL CLOSED by this vulture company. The one who I NEVER SIGNED UP TO AND GAVE PERMISSION TO USE MY DETAILS!
Today:
From my actual lender who I requested AN UPDATE from who I chased MYSELF BECAUSE IT’S MY CLAIM:
We have received your recent request to register a commission complaint.
Our records show that Bott And Co Solicitors already has an open commission complaint, under reference MTF/*REDACTED* relating to this agreement which they submitted under our complaint reference number RET-*REDACTED*. In line with the Financial Conduct Authority and Solicitors Regulation Authority’s joint statement we are informing both yourself and your representative of this multiple complaint situation.
Next steps
We require written confirmation from yourself advising whether you wish to:
Continue with the existing representative complaint (the representative may charge a fee for their service), or
Close the existing representative complaint and manage your own commission complaint.
We encourage you to discuss the position with your representative.
If we do not hear from you then we shall leave the existing complaint open and take no further action with your request.
Kind Regards,
Commission Claims Team
Customer Operations Department
So.
WHY ARE THEY STILL ACTIVE. HMMMM?!
Hey Bott&Co?! Answer my calls. Answer my emails.

Reply from Bott and Co Solicitors
Very good help
Phebee was brilliant handled everything…
Phebee was brilliant handled everything brilliant absolutely superstar thank you for all your help plz use them for any road traffic accidents thank you soo much
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